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Loans - Consumer, Excluding Credit Card Loan Portfolio, Loan Modifications, Nature and Extent of Modifications (Details) - Consumer, excluding credit card - Residential real estate
$ in Millions
12 Months Ended
Dec. 31, 2022
USD ($)
loan
Dec. 31, 2021
USD ($)
loan
Dec. 31, 2020
USD ($)
loan
Financing Receivable, Impaired [Line Items]      
New TDRs | $ $ 362 $ 866 $ 819
Percentage, sum of items by type, may exceed 100.00%    
Trial Modification      
Financing Receivable, Impaired [Line Items]      
Number of loans modified 3,902 6,246 5,522
Permanent Modification      
Financing Receivable, Impaired [Line Items]      
Number of loans modified 4,182 4,588 6,850
Interest rate reduction      
Financing Receivable, Impaired [Line Items]      
Concession granted 54.00% 74.00% 50.00%
Term or payment extension      
Financing Receivable, Impaired [Line Items]      
Concession granted 67.00% 53.00% 49.00%
Principal and/or interest deferred      
Financing Receivable, Impaired [Line Items]      
Concession granted 10.00% 23.00% 14.00%
Principal forgiveness      
Financing Receivable, Impaired [Line Items]      
Concession granted 1.00% 2.00% 2.00%
Other      
Financing Receivable, Impaired [Line Items]      
Concession granted 37.00% 36.00% 66.00%