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Goodwill and Mortgage Servicing Rights - Mortgage Fees and Related Income (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2022
Jun. 30, 2021
Jun. 30, 2022
Jun. 30, 2021
Risk management:        
Mortgage fees and related income $ 378 $ 551 $ 838 $ 1,255
All other 1 3 5 4
Consumer & Community Banking        
CCB mortgage fees and related income        
Production revenue 150 517 361 1,274
Operating revenue:        
Loan servicing revenue 435 316 803 564
Changes in MSR asset fair value due to collection/realization of expected cash flows (236) (182) (468) (369)
Total operating revenue 199 134 335 195
Risk management:        
Changes in MSR asset fair value due to market interest rates and other 653 (500) 1,547 336
Other changes in MSR asset fair value due to other inputs and assumptions in model 1 (28) 66 (67)
Changes in derivative fair value and other (626) 425 (1,476) (487)
Total risk management 28 (103) 137 (218)
Total net mortgage servicing revenue 227 31 472 (23)
Mortgage fees and related income $ 377 $ 548 $ 833 $ 1,251