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Loans - Consumer, Excluding Credit Card Loan Portfolio, Financial Effects of Modifications and Redefaults (Details)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2022
USD ($)
Jun. 30, 2021
USD ($)
Jun. 30, 2022
USD ($)
loan_payment
Jun. 30, 2021
USD ($)
Dec. 31, 2021
USD ($)
Financing Receivable, Impaired [Line Items]          
Carrying value $ 1,052,390 $ 963,665 $ 1,052,390 $ 963,665 $ 1,010,206
Consumer, excluding credit card          
Financing Receivable, Impaired [Line Items]          
Carrying value 302,631 $ 297,731 $ 302,631 $ 297,731 295,556
Consumer, excluding credit card | Residential real estate          
Financing Receivable, Impaired [Line Items]          
Number of payments past due for deemed payment | loan_payment     2    
Carrying value 237,142   $ 237,142   224,795
Consumer, excluding credit card | Residential real estate | In process of active or suspended foreclosure          
Financing Receivable, Impaired [Line Items]          
Carrying value $ 696   $ 696   $ 619
Consumer, excluding credit card | Residential real estate | Maximum          
Financing Receivable, Impaired [Line Items]          
Number of years before payment default under a modified loan     1 year    
Number of months before a payment redefault under modified loans     12 months    
Consumer, excluding credit card | Residential real estate | Permanent modification          
Financing Receivable, Impaired [Line Items]          
Weighted-average interest rate of loans with interest rate reductions – before TDR 4.76% 4.39% 4.55% 4.51%  
Weighted-average interest rate of loans with interest rate reductions – after TDR 3.36% 2.85% 3.31% 2.90%  
Weighted-average remaining contractual term (in years) of loans with term or payment extensions – before TDR 22 years 22 years 23 years 24 years  
Weighted-average remaining contractual term (in years) of loans with term or payment extensions – after TDR 38 years 36 years 39 years 38 years  
Charge-offs recognized upon permanent modification $ 1 $ 0 $ 1 $ 0  
Principal deferred 4 6 11 18  
Principal forgiven 0 0 1 1  
Balance of loans that redefaulted within one year of permanent modification $ 27 $ 21 $ 70 $ 45  
Modifications, weighted-average remaining life     6 years