Goodwill and Mortgage Servicing Rights (Tables)

3 Months Ended

Mar. 31, 2022

Goodwill and Intangible Assets Disclosure [Abstract]

Goodwill attributed to the business segments and corporate

The following table presents goodwill attributed to the reportable business segments and Corporate.

(in millions)	March 31, 2022		December 31, 2021
Consumer & Community Banking	$	31,474	$	31,474
Corporate & Investment Bank	7,910		7,906
Commercial Banking	2,986		2,986
Asset & Wealth Management	7,224		7,222
Corporate	704		727
Total goodwill	$	50,298	$	50,315

The following table presents changes in the carrying amount of goodwill.

	Three months ended March 31,
(in millions)	2022		2021
Balance at beginning of period	$	50,315	$	49,248
Changes during the period from:
Other(a)	(17)		(5)
Balance at March 31,	$	50,298	$	49,243

(a)Primarily foreign currency adjustments and, in the first quarter of 2021, adjustments to goodwill related to prior period acquisitions.

Mortgage servicing rights activity

The following table summarizes MSR activity for the three months ended March 31, 2022 and 2021.

	As of or for the three months ended March 31,
(in millions, except where otherwise noted)	2022		2021
Fair value at beginning of period	$	5,494	$	3,276
MSR activity:
Originations of MSRs	415		404
Purchase of MSRs	715		179
Disposition of MSRs	(57)		1
Net additions/(dispositions)	1,073		584
Changes due to collection/realization of expected cash flows	(232)		(187)
Changes in valuation due to inputs and assumptions:
Changes due to market interest rates and other(a)	894		836
Changes in valuation due to other inputs and assumptions:
Projected cash flows (e.g., cost to service)	—		(24)
Discount rates	—		—
Prepayment model changes and other(b)	65		(15)
Total changes in valuation due to other inputs and assumptions	65		(39)
Total changes in valuation due to inputs and assumptions	959		797
Fair value at March 31	$	7,294	$	4,470
Changes in unrealized gains/(losses) included in income related to MSRs held at March 31	$	959	$	797
Contractual service fees, late fees and other ancillary fees included in income	370		291
Third-party mortgage loans serviced at March 31, (in billions)	576		444
Servicer advances, net of an allowance for uncollectible amounts, at March 31, (in billions)(c)	1.4		1.8

(a)Represents both the impact of changes in estimated future prepayments due to changes in market interest rates, and the difference between actual and expected prepayments.

(b)Represents changes in prepayments other than those attributable to changes in market interest rates.

(c)Represents amounts the Firm pays as the servicer (e.g., scheduled principal and interest, taxes and insurance), which will generally be reimbursed within a short period of time after the advance from future cash flows from the trust or the underlying loans. The Firm’s credit risk associated with these servicer advances is minimal because reimbursement of the advances is typically senior to all cash payments to investors. In addition, the Firm maintains the right to stop payment to investors if the collateral is insufficient to cover the advance. However, certain of these servicer advances may not be recoverable if they were not made in accordance with applicable rules and agreements.

Mortgage fees and related income

The following table presents the components of mortgage fees and related income (including the impact of MSR risk management activities) for the three months ended March 31, 2022 and 2021.

	Three months ended March 31,
(in millions)	2022		2021
CCB mortgage fees and related income
Production revenue	$	211	$	757
Net mortgage servicing revenue:
Operating revenue:
Loan servicing revenue	368		248
Changes in MSR asset fair value due to collection/realization of expected cash flows	(232)		(187)
Total operating revenue	136		61
Risk management:
Changes in MSR asset fair value due to market interest rates and other(a)	894		836
Other changes in MSR asset fair value due to other inputs and assumptions in model(b)	65		(39)
Changes in derivative fair value and other	(850)		(912)
Total risk management	109		(115)
Total net mortgage servicing revenue	245		(54)
Total CCB mortgage fees and related income	456		703
All other	4		1
Mortgage fees and related income	$	460	$	704

(a)Represents both the impact of changes in estimated future prepayments due to changes in market interest rates, and the difference between actual and expected prepayments.

(b)Represents the aggregate impact of changes in model inputs and assumptions such as projected cash flows (e.g., cost to service), discount rates and changes in prepayments other than those attributable to changes in market interest rates (e.g., changes in prepayments due to changes in home prices).

Key economic assumptions used to determine FV of MSRs

The table below outlines the key economic assumptions used to determine the fair value of the Firm’s MSRs at March 31, 2022, and December 31, 2021, and outlines hypothetical sensitivities of those fair values to immediate adverse changes in those assumptions, as defined below.

(in millions, except rates)	Mar 31, 2022			Dec 31, 2021
Weighted-average prepayment speed assumption (constant prepayment rate)	7.68		%	9.90		%
Impact on fair value of 10% adverse change	$	(206)		$	(210)
Impact on fair value of 20% adverse change	(398)			(404)
Weighted-average option adjusted spread(a)	5.99		%	6.44		%
Impact on fair value of a 100 basis point adverse change	$	(300)		$	(225)
Impact on fair value of a 200 basis point adverse change	(577)			(433)

(a)Includes the impact of operational risk and regulatory capital.