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Loans
9 Months Ended
Sep. 30, 2021
Receivables [Abstract]  
Loans Loans
Loan accounting framework
The accounting for a loan depends on management’s strategy for the loan. The Firm accounts for loans based on the following categories:
Originated or purchased loans held-for-investment (i.e., “retained”)
Loans held-for-sale
Loans at fair value
Refer to Note 12 of JPMorgan Chase's 2020 Form 10-K for a detailed discussion of loans, including accounting policies. Refer to Note 3 of this Form 10-Q for further information on the Firm's elections of fair value accounting under the fair value option. Refer to Note 2 of this Form 10-Q for information on loans carried at fair value and classified as trading assets.
Loan portfolio
The Firm’s loan portfolio is divided into three portfolio segments, which are the same segments used by the Firm to determine the allowance for loan losses: Consumer, excluding credit card; Credit card; and Wholesale. Within each portfolio segment the Firm monitors and assesses the credit risk in the following classes of loans, based on the risk characteristics of each loan class.
Consumer, excluding
credit card
Credit card
Wholesale(c)(d)
• Residential real estate(a)
• Auto and other(b)
• Credit card loans
• Secured by real estate
• Commercial and industrial
• Other(e)
(a)Includes scored mortgage and home equity loans held in CCB and AWM, and scored mortgage loans held in CIB and Corporate.
(b)Includes scored auto and business banking loans and overdrafts.
(c)Includes loans held in CIB, CB, AWM, Corporate as well as risk-rated loans held in CCB, including business banking and auto dealer loans for which the wholesale methodology is applied when determining the allowance for loan losses.
(d)The wholesale portfolio segment's classes align with loan classifications as defined by the bank regulatory agencies, based on the loan's collateral, purpose, and type of borrower.
(e)Includes loans to financial institutions, states and political subdivisions, SPEs, nonprofits, personal investment companies and trusts, as well as loans to individuals and individual entities (predominantly Global Private Bank clients within AWM). Refer to Note 14 of JPMorgan Chase’s 2020 Form 10-K for more information on SPEs.
The following tables summarize the Firm’s loan balances by portfolio segment.
September 30, 2021Consumer, excluding credit cardCredit cardWholesale
Total(a)(b)
(in millions)
Retained$298,308 $143,166 $532,786 $974,260 
Held-for-sale1,407  8,320 9,727 
At fair value28,449  32,179 60,628 
Total$328,164 $143,166 $573,285 $1,044,615 
December 31, 2020Consumer, excluding credit cardCredit cardWholesale
Total(a)(b)
(in millions)
Retained$302,127 $143,432 $514,947 $960,506 
Held-for-sale1,305 784 5,784 7,873 
At fair value15,147 — 29,327 44,474 
Total$318,579 $144,216 $550,058 $1,012,853 
(a)Excludes $2.7 billion and $2.9 billion of accrued interest receivables at September 30, 2021, and December 31, 2020, respectively. The Firm wrote off accrued interest receivables of $10 million and $34 million for the three months ended September 30, 2021 and 2020, respectively, and $30 million and $82 million for the nine months ended September 30, 2021 and 2020, respectively.
(b)Loans (other than those for which the fair value option has been elected) are presented net of unamortized discounts and premiums and net deferred loan fees or costs. These amounts were not material as of September 30, 2021, and December 31, 2020.
The following tables provide information about the carrying value of retained loans purchased, sold and reclassified to held-for-sale during the periods indicated. Loans that were reclassified to held-for-sale and sold in a subsequent period are excluded from the sales line of this table.
20212020
Three months ended September 30,
(in millions)
Consumer, excluding
credit card
Credit cardWholesaleTotalConsumer, excluding
credit card
Credit cardWholesaleTotal
Purchases$101 
(b)(c)
$ $245 $346 $1,780 
(b)(c)
$— $309 $2,089 
Sales  7,826 7,826 — — 4,578 4,578 
Retained loans reclassified to held-for-sale(a)
522  397 919 995 

787 403 2,185 
20212020
Nine months ended September 30,
(in millions)
Consumer, excluding
credit card
Credit cardWholesaleTotalConsumer, excluding
credit card
Credit cardWholesaleTotal
Purchases$403 
(b)(c)
$ $772 $1,175 $3,180 
(b)(c)
$— $937 $4,117 
Sales181  22,307 22,488 348 — 13,579 13,927 
Retained loans reclassified to held-for-sale(a)
771  2,061 2,832 1,822 

787 1,154 3,763 
(a)Reclassifications of loans to held-for-sale are non-cash transactions.
(b)Predominantly includes purchases of residential real estate loans, including the Firm’s voluntary repurchases of certain delinquent loans from loan pools as permitted by Government National Mortgage Association (“Ginnie Mae”) guidelines for the three and nine months ended September 30, 2021 and 2020. The Firm typically elects to repurchase these delinquent loans as it continues to service them and/or manage the foreclosure process in accordance with applicable requirements of Ginnie Mae, FHA, RHS, and/or VA.
(c)Excludes purchases of retained loans of $7.3 billion and $3.1 billion for the three months ended September 30, 2021 and 2020, respectively, and $19.3 billion and $10.5 billion for the nine months ended September 30, 2021 and 2020, respectively, which are predominantly sourced through the correspondent origination channel and underwritten in accordance with the Firm’s standards.
Gains and losses on sales of loans
Net gains/(losses) on sales of loans and lending-related commitments (including adjustments to record loans and lending-related commitments held-for-sale at the lower of cost or fair value) recognized in noninterest revenue for the three and nine months ended September 30, 2021 was $31 million and $225 million, respectively, of which $30 million and $211 million, respectively, related to loans. Net gains/(losses) on sales of loans and lending-related commitments for the three and nine months ended September 30, 2020 was $113 million and $(75) million, respectively, of which $24 million and $(76) million, respectively, related to loans. In addition, the sale of loans may also result in write downs, recoveries or changes in the allowance recognized in the provision for credit losses.
Loan modifications
The Firm has granted various forms of assistance to customers and clients impacted by the COVID-19 pandemic, including payment deferrals and covenant modifications. The majority of the Firm’s COVID-19 related loan modifications have not been considered TDRs because:
they represent short-term or other insignificant modifications, whether under the Firm’s regular loan modification assessments or as permitted by regulatory guidance, or
the Firm has elected to apply the option to suspend the application of accounting guidance for TDRs as provided by the CARES Act and extended by the Consolidated Appropriations Act.
To the extent that certain modifications do not meet any of the above criteria, the Firm accounts for them as TDRs.
As permitted by regulatory guidance, the Firm does not place loans with deferrals granted due to COVID-19 on nonaccrual status where such loans are not otherwise reportable as nonaccrual. The Firm considers expected losses of principal and accrued interest associated with all COVID-19 related loan modifications in its allowance for credit losses.
Assistance provided in response to the COVID-19 pandemic could delay the recognition of delinquencies, nonaccrual status, and net charge-offs for those customers who would have otherwise moved into past due or nonaccrual status.
Consumer, excluding credit card loan portfolio
Consumer loans, excluding credit card loans, consist primarily of scored residential mortgages, home equity loans and lines of credit, auto and business banking loans, with a focus on serving the prime consumer credit market. The portfolio also includes home equity loans secured by junior liens, prime mortgage loans with an interest-only payment period and certain payment-option loans that may result in negative amortization.
The following table provides information about retained consumer loans, excluding credit card, by class.
(in millions)September 30,
2021
December 31,
2020
Residential real estate$221,671 $225,302 
Auto and other(a)
76,637 76,825 
Total retained loans$298,308 $302,127 
(a)At September 30, 2021 and December 31, 2020, included $11.1 billion and $19.2 billion of loans, respectively, in Business Banking under the PPP.
Delinquency rates are the primary credit quality indicator for consumer loans. Refer to Note 12 of JPMorgan Chase's 2020 Form 10-K for further information on consumer credit quality indicators.


Residential real estate
The following tables provide information on delinquency, which is the primary credit quality indicator for retained residential real estate loans.
(in millions, except ratios)September 30, 2021
Term loans by origination year(d)
Revolving loansTotal
20212020201920182017Prior to 2017Within the revolving periodConverted to term loans
Loan delinquency(a)(b)
Current$50,900$51,577$21,058$8,958$13,231$54,691$6,707$12,595$219,717
30–149 days past due
111317171047916172735
150 or more days past due
751392752621,219
Total retained loans
$50,911$51,590$21,082$8,980$13,254$56,097$6,728$13,029$221,671
% of 30+ days past due to total retained loans(c)
0.02 %0.03 %0.11 %0.24 %0.17 %2.45 %0.31 %3.33 %0.87 %
(in millions, except ratios)December 31, 2020
Term loans by origination year(d)
Revolving loansTotal
20202019201820172016Prior to 2016Within the revolving periodConverted to term loans
Loan delinquency(a)(b)
Current$56,576
(e)
$31,820$13,900$20,410$27,978$49,218
(e)
$7,902
(e)
$15,260
(e)
$223,064
30–149 days past due
925202229674212451,045
150 or more days past due
314101818844222641,193
Total retained loans
$56,588$31,859$13,930$20,450$28,025$50,736$7,945$15,769$225,302
% of 30+ days past due to total retained loans(c)
0.02 %0.12 %0.22 %0.20 %0.17 %2.91 %
(e)
0.54 %
(e)
3.23 %
(e)
0.98 %
(a)Individual delinquency classifications include mortgage loans insured by U.S. government agencies as follows: current included $41 million and $36 million; 30–149 days past due included $11 million and $16 million; and 150 or more days past due included $20 million and $24 million at September 30, 2021 and December 31, 2020, respectively.
(b)At September 30, 2021 and December 31, 2020, loans under payment deferral programs offered in response to the COVID-19 pandemic which are still within their deferral period and performing according to their modified terms are generally not considered delinquent.
(c)At September 30, 2021 and December 31, 2020, residential real estate loans excluded mortgage loans insured by U.S. government agencies of $31 million and $40 million, respectively, that are 30 or more days past due. These amounts have been excluded based upon the government guarantee.
(d)Purchased loans are included in the year in which they were originated.
(e)Prior-period amounts have been revised to conform with the current presentation.
Approximately 36% of the total revolving loans are senior lien loans; the remaining balance are junior lien loans. The lien position the Firm holds is considered in the Firm’s allowance for credit losses. Revolving loans that have been converted to term loans have higher delinquency rates than those that are still within the revolving period. That is primarily because the fully-amortizing payment that is generally required for those products is higher than the minimum payment options available for revolving loans within the revolving period.
Nonaccrual loans and other credit quality indicators
The following table provides information on nonaccrual and other credit quality indicators for retained residential real estate loans.
(in millions, except weighted-average data)September 30, 2021December 31, 2020
Nonaccrual loans(a)(b)(c)(d)
$4,794 $5,313 
90 or more days past due and government guaranteed(e)
25 33 
Current estimated LTV ratios(f)(g)(h)
Greater than 125% and refreshed FICO scores:
Equal to or greater than 660$12 $
Less than 6603 12 
101% to 125% and refreshed FICO scores:
Equal to or greater than 66031 38 
Less than 66020 44 
80% to 100% and refreshed FICO scores:
Equal to or greater than 6602,146 2,177 
Less than 660103 239 
Less than 80% and refreshed FICO scores:
Equal to or greater than 660205,919 208,238 
Less than 66010,054 11,980 
No FICO/LTV available3,311 2,492 
U.S. government-guaranteed
72 76 
Total retained loans
$221,671 $225,302 
Weighted average LTV ratio(f)(i)
51 %54 %
Weighted average FICO(g)(i)
764 763 
Geographic region(j)
California$70,719 $73,444 
New York32,221 32,287 
Florida15,439 13,981 
Texas13,645 13,773 
Illinois11,860 13,130 
Colorado8,496 8,235 
Washington8,071 7,917 
New Jersey6,884 7,227 
Massachusetts6,009 5,784 
Connecticut5,188 5,024 
All other(k)
43,139 44,500 
Total retained loans
$221,671 $225,302 
(a)Includes collateral-dependent residential real estate loans that are charged down to the fair value of the underlying collateral less costs to sell. The Firm reports, in accordance with regulatory guidance, residential real estate loans that have been discharged under Chapter 7 bankruptcy and not reaffirmed by the borrower (“Chapter 7 loans”) as collateral-dependent nonaccrual TDRs, regardless of their delinquency status. At September 30, 2021, approximately 7% of Chapter 7 residential real estate loans were 30 days or more past due.
(b)Generally, all consumer nonaccrual loans have an allowance. In accordance with regulatory guidance, certain nonaccrual loans that are considered collateral-dependent have been charged down to the lower of amortized cost or the fair value of their underlying collateral less costs to sell. If the value of the underlying collateral has subsequently improved, the related allowance may be negative.
(c)Interest income on nonaccrual loans recognized on a cash basis was $41 million and $39 million and $127 million and $119 million for the three and nine months ended September 30, 2021 and 2020, respectively.
(d)Generally excludes loans under payment deferral programs offered in response to the COVID-19 pandemic. Includes loans to customers that have exited COVID-19 payment related deferral programs and are 90 or more days past due, predominantly all of which were considered collateral-dependent at time of exit.
(e)These balances are excluded from nonaccrual loans as the loans are guaranteed by U.S government agencies. Typically the principal balance of the loans is insured and interest is guaranteed at a specified reimbursement rate subject to meeting agreed-upon servicing guidelines. At September 30, 2021 and December 31, 2020, these balances were no longer accruing interest based on the agreed-upon servicing guidelines. There were no loans that were not guaranteed by U.S. government agencies that are 90 or more days past due and still accruing interest at September 30, 2021 and December 31, 2020.
(f)Represents the aggregate unpaid principal balance of loans divided by the estimated current property value. Current property values are estimated, at a minimum, quarterly, based on home valuation models using nationally recognized home price index valuation estimates incorporating actual data to the extent available and forecasted data where actual data is not available. Current estimated combined LTV for junior lien home equity loans considers all available lien positions, as well as unused lines, related to the property.
(g)Refreshed FICO scores represent each borrower’s most recent credit score, which is obtained by the Firm on at least a quarterly basis.
(h)Prior-period amounts have been revised to conform with the current presentation.
(i)Excludes loans with no FICO and/or LTV data available.
(j)The geographic regions presented in the table are ordered based on the magnitude of the corresponding loan balances at September 30, 2021.
(k)At September 30, 2021 and December 31, 2020, included mortgage loans insured by U.S. government agencies of $72 million and $76 million, respectively. These amounts have been excluded from the geographic regions presented based upon the government guarantee.
Loan modifications
Modifications of residential real estate loans where the Firm grants concessions to borrowers who are experiencing financial difficulty are generally accounted for and reported as TDRs. Loans with short-term or other insignificant modifications that are not considered concessions are not TDRs nor are loans for which the Firm has elected to apply the option to suspend the application of accounting guidance for TDRs as provided by the CARES Act and extended by the Consolidated Appropriations Act. The carrying value of new TDRs was $116 million and $199 million for the three months ended September 30, 2021 and 2020, respectively, and $674 million and $537 million for the nine months ended September 30, 2021 and 2020, respectively. There were no additional commitments to lend to borrowers whose residential real estate loans have been modified in TDRs.
Nature and extent of modifications
The Firm’s proprietary modification programs as well as government programs, including U.S. GSE programs, generally provide various concessions to financially troubled borrowers including, but not limited to, interest rate reductions, term or payment extensions and delays of principal and/or interest payments that would otherwise have been required under the terms of the original agreement. The following table provides information about how residential real estate loans were modified in TDRs under the Firm’s loss mitigation programs described above during the periods presented. This table excludes Chapter 7 loans where the sole concession granted is the discharge of debt, loans with short-term or other insignificant modifications that are not considered concessions, and loans for which the Firm has elected to apply the option to suspend the application of accounting guidance for TDRs as provided by the CARES Act and extended by the Consolidated Appropriations Act.
Three months ended September 30,Nine months ended September 30,
2021202020212020
Number of loans approved for a trial modification
1,448 1,623 4,014 4,468 
Number of loans permanently modified
917 1,615 3,817 5,200 
Concession granted:(a)
Interest rate reduction
75 %40 %74 %51 %
Term or payment extension
64 39 49 53 
Principal and/or interest deferred
19 21 24 12 
Principal forgiveness1 2 
Other(b)
24 65 39 65 
(a)Represents concessions granted in permanent modifications as a percentage of the number of loans permanently modified. The sum of the percentages exceeds 100% because predominantly all of the modifications include more than one type of concession. Concessions offered on trial modifications are generally consistent with those granted on permanent modifications.
(b)Includes variable interest rate to fixed interest rate modifications and payment delays that meet the definition of a TDR.
Financial effects of modifications and redefaults
The following table provides information about the financial effects of the various concessions granted in modifications of residential real estate loans under the loss mitigation programs described above and about redefaults of certain loans modified in TDRs for the periods presented. The following table presents only the financial effects of permanent modifications and do not include temporary concessions offered through trial modifications. This table also excludes Chapter 7 loans where the sole concession granted is the discharge of debt, loans with short-term or other insignificant modifications that are not considered concessions, and loans for which the Firm has elected to apply the option to suspend the application of accounting guidance for TDRs as provided by the CARES Act and extended by the Consolidated Appropriations Act.
(in millions, except weighted-average data)Three months ended September 30,Nine months ended September 30,
2021202020212020
Weighted-average interest rate of loans with interest rate reductions – before TDR
4.65 %4.99 %4.55 %5.10 %
Weighted-average interest rate of loans with interest rate reductions – after TDR
2.89 3.34 2.91 3.40 
Weighted-average remaining contractual term (in years) of loans with term or payment extensions – before TDR
23232322
Weighted-average remaining contractual term (in years) of loans with term or payment extensions – after TDR
37393739
Charge-offs recognized upon permanent modification
$ $$ $
Principal deferred
5 23 12 
Principal forgiven
 1 
Balance of loans that redefaulted within one year of permanent modification(a)
$52 $65 $97 $173 
(a)Represents loans permanently modified in TDRs that experienced a payment default in the periods presented, and for which the payment default occurred within one year of the modification. The dollar amounts presented represent the balance of such loans at the end of the reporting period in which such loans defaulted. For residential real estate loans modified in TDRs, payment default is deemed to occur when the loan becomes two contractual payments past due. In the event that a modified loan redefaults, it will generally be liquidated through foreclosure or another similar type of liquidation transaction. Redefaults of loans modified within the last twelve months may not be representative of ultimate redefault levels.
At September 30, 2021, the weighted-average estimated remaining lives of residential real estate loans permanently modified in TDRs were four years. The estimated remaining lives of these loans reflect estimated prepayments, both voluntary and involuntary (i.e., foreclosures and other forced liquidations).
Active and suspended foreclosure
At September 30, 2021 and December 31, 2020, the Firm had residential real estate loans, excluding those insured by U.S. government agencies, with a carrying value of $693 million and $846 million, respectively, that were not included in REO, but were in the process of active or suspended foreclosure.
In response to the COVID-19 pandemic, the Firm has temporarily suspended certain foreclosure activities. This could delay recognition of foreclosed properties until the foreclosure moratoriums are lifted.
Auto and other
The following tables provide information on delinquency, which is the primary credit quality indicator for retained auto and other consumer loans.
September 30, 2021

(in millions, except ratios)
Term Loans by origination yearRevolving loans
20212020201920182017Prior to 2017Within the revolving periodConverted to term loansTotal
Loan delinquency(a)
Current
$35,379 
(c)
$21,917 
(c)
$8,641$4,466$2,343$993$2,246$129$76,114
30–119 days past due110 193 77493025128504
120 or more days past due 4 115819
Total retained loans$35,489 $22,114 $8,718$4,516$2,373$1,019$2,263$145$76,637
% of 30+ days past due to total retained loans(b)
0.31 %0.32 %0.88 %1.11 %1.26 %2.55 %0.75 %11.03 %0.68 %
December 31, 2020

(in millions, except ratios)
Term Loans by origination yearRevolving loans
20202019201820172016Prior to 2016Within the revolving periodConverted to term loansTotal
Loan delinquency(a)
Current
$46,169
(d)
$12,829$7,367$4,521$2,058$742$2,517$158$76,361
30–119 days past due97107775342233017446
120 or more days past due118818
Total retained loans$46,266$12,936$7,444$4,575$2,100$766$2,555$183$76,825
% of 30+ days past due to total retained loans
0.21 %0.83 %1.03 %1.18 %2.00 %3.13 %1.49 %13.66 %0.60 %
(a)At September 30, 2021 and December 31, 2020, loans under payment deferral programs offered in response to the COVID-19 pandemic which are still within their deferral period and performing according to their modified terms are generally not considered delinquent.
(b)At September 30, 2021, auto and other loans excluded $126 million of PPP loans guaranteed by the SBA that are 30 or more days past due. These amounts have been excluded based upon the SBA guarantee. At December 31, 2020, all PPP loans guaranteed by the SBA were current.
(c)At September 30, 2021, included $9.1 billion of loans originated in 2021 and $2.0 billion of loans originated in 2020 in Business Banking under the PPP. PPP loans are guaranteed by the SBA. Other than in certain limited circumstances, the Firm typically does not recognize charge-offs, classify as nonaccrual nor record an allowance for loan losses on these loans.
(d)At December 31, 2020, included $19.2 billion of loans in Business Banking under the PPP.
Nonaccrual and other credit quality indicators
The following table provides information on nonaccrual and other credit quality indicators for retained auto and other consumer loans.
(in millions, except ratios)Total Auto and other
September 30, 2021December 31, 2020
Nonaccrual loans(a)(b)(c)
117 151 
Geographic region(d)
California$12,137 $12,302 
Texas8,333 8,235 
New York7,511 8,824 
Florida5,125 4,668 
Illinois3,333 3,768 
New Jersey2,580 2,646 
Arizona2,103 2,465 
Pennsylvania2,076 1,924 
Ohio2,029 2,163 
Louisiana1,870 1,808 
All other29,540 28,022 
Total retained loans$76,637 $76,825 
(a)There were no loans that were 90 or more days past due and still accruing interest at September 30, 2021 and December 31, 2020.
(b)Generally, all consumer nonaccrual loans have an allowance. In accordance with regulatory guidance, certain nonaccrual loans that are considered collateral-dependent have been charged down to the lower of amortized cost or the fair value of their underlying collateral less costs to sell. If the value of the underlying collateral has subsequently improved, the related allowance may be negative.
(c)Interest income on nonaccrual loans recognized on a cash basis was not material for the three and nine months ended months ended September 30, 2021 and 2020.
(d)The geographic regions presented in this table are ordered based on the magnitude of the corresponding loan balances at September 30, 2021.
Loan modifications
Certain auto and other loan modifications are considered to be TDRs as they provide various concessions to borrowers who are experiencing financial difficulty. Loans with short-term or other insignificant modifications that are not considered concessions are not TDRs.
The impact of these modifications, as well as new TDRs, were not material to the Firm for the three and nine months ended September 30, 2021 and 2020. Additional commitments to lend to borrowers whose loans have been modified in TDRs as of September 30, 2021 and December 31, 2020 were not material.
Credit card loan portfolio
The credit card portfolio segment includes credit card loans originated and purchased by the Firm. Delinquency rates are the primary credit quality indicator for credit card loans.
Refer to Note 12 of JPMorgan Chase's 2020 Form 10-K for further information on the credit card loan portfolio, including credit quality indicators.
The following tables provide information on delinquency, which is the primary credit quality indicator for retained credit card loans.

(in millions, except ratios)
September 30, 2021
Within the revolving period
Converted to term loans(b)
Total
Loan delinquency(a)
Current and less than 30 days past due
and still accruing
$140,730 $1,001 $141,731 
30–89 days past due and still accruing
679 57 736 
90 or more days past due and still accruing
674 25 699 
Total retained loans$142,083 $1,083 $143,166 
Loan delinquency ratios
% of 30+ days past due to total retained loans
0.95 %7.57 %1.00 %
% of 90+ days past due to total retained loans
0.47 2.31 0.49 

(in millions, except ratios)
December 31, 2020
Within the revolving period
Converted to term loans(b)
Total
Loan delinquency(a)
Current and less than 30 days past due
and still accruing
$139,783 $1,239 $141,022 
30–89 days past due and still accruing
997 94 1,091 
90 or more days past due and still accruing
1,277 42 1,319 
Total retained loans$142,057 $1,375 $143,432 
Loan delinquency ratios
% of 30+ days past due to total retained loans
1.60 %9.89 %1.68 %
% of 90+ days past due to total retained loans
0.90 3.05 0.92 
(a)At September 30, 2021 and December 31, 2020, loans under payment deferral programs offered in response to the COVID-19 pandemic which are still within their deferral period and performing according to their modified terms are generally not considered delinquent.
(b)Represents TDRs.
Other credit quality indicators
The following table provides information on other credit quality indicators for retained credit card loans.
(in millions, except ratios)September 30, 2021December 31, 2020
Geographic region(a)
California$21,211 $20,921 
Texas14,752 14,544 
New York11,924 11,919 
Florida9,514 9,562 
Illinois8,004 8,006 
New Jersey5,967 5,927 
Ohio4,566 4,673 
Pennsylvania4,332 4,476 
Colorado4,322 4,092 
Michigan3,513 3,553 
All other55,061 55,759 
Total retained loans$143,166 $143,432 
Percentage of portfolio based on carrying value with estimated refreshed FICO scores
Equal to or greater than 66088.2 %85.9 %
Less than 66011.6 13.9 
No FICO available0.2 0.2 
(a)The geographic regions presented in the table are ordered based on the magnitude of the corresponding loan balances at September 30, 2021.
Loan modifications
The Firm may offer one of a number of loan modification programs granting concessions to credit card borrowers who are experiencing financial difficulty. The Firm grants concessions for most of the credit card loans under long-term programs. These modifications involve placing the customer on a fixed payment plan, generally for 60 months, and typically include reducing the interest rate on the credit card. Substantially all modifications under the Firm’s long-term programs are considered to be TDRs. Loans with short-term or other insignificant modifications that are not considered concessions are not TDRs.
If the cardholder does not comply with the modified payment terms, then the credit card loan continues to age and will ultimately be charged-off in accordance with the Firm’s standard charge-off policy. In most cases, the Firm does not reinstate the borrower’s line of credit.
Financial effects of modifications and redefaults
The following table provides information about the financial effects of the concessions granted on credit card loans modified in TDRs and redefaults for the periods presented. For all periods disclosed, new enrollments were less than 1% of total retained credit card loans.
(in millions, except
weighted-average data)
Three months ended September 30,Nine months ended September 30,
2021202020212020
Balance of new TDRs(a)
$82$220$315$648
Weighted-average interest rate of loans – before TDR
17.75 %17.65 %17.79 %18.21 %
Weighted-average interest rate of loans – after TDR
5.15 4.80 5.19 4.55 
Balance of loans that redefaulted within one year of modification(b)
$13$22$45$83
(a)Represents the outstanding balance prior to modification.
(b)Represents loans modified in TDRs that experienced a payment default in the periods presented, and for which the payment default occurred within one year of the modification. The amounts presented represent the balance of such loans as of the end of the quarter in which they defaulted.
For credit card loans modified in TDRs, payment default is deemed to have occurred when the borrower misses two consecutive contractual payments. Defaulted modified credit card loans remain in the modification program and continue to be charged off in accordance with the Firm’s standard charge-off policy.
Wholesale loan portfolio
Wholesale loans include loans made to a variety of clients, ranging from large corporate and institutional clients, to small businesses and high-net-worth individuals. The primary credit quality indicator for wholesale loans is the
internal risk rating assigned to each loan. Refer to Note 12 of JPMorgan Chase’s 2020 Form 10-K for further information on these risk ratings.
The following tables provide information on internal risk rating, which is the primary credit quality indicator for retained wholesale loans.
Secured by real estateCommercial and industrial
Other(a)
Total retained loans
(in millions, except ratios)Sep 30,
2021
Dec 31,
2020
Sep 30,
2021
Dec 31,
2020
Sep 30,
2021
Dec 31,
2020
Sep 30,
2021
Dec 31,
2020
Loans by risk ratings
Investment-grade
$90,209 $90,147 $68,112 $71,917 $230,185 $217,209 $388,506 $379,273 
Noninvestment-grade:
Noncriticized
23,661 26,129 56,658 57,870 49,097 33,053 129,416 117,052 
Criticized performing
3,922 3,234 7,712 10,991 1,146 1,079 12,780 15,304 
Criticized nonaccrual
375 483 994 1,931 715 904 2,084 3,318 
Total noninvestment- grade
27,958 29,846 65,364 70,792 50,958 35,036 144,280 135,674 
Total retained loans
$118,167 $119,993 $133,476 $142,709 $281,143 $252,245 $532,786 $514,947 
% of investment-grade to total retained loans
76.34 %75.13 %51.03 %50.39 %81.87 %86.11 %72.92 %73.65 %
% of total criticized to total retained loans
3.64 3.10 6.52 9.05 0.66 0.79 2.79 3.62 
% of criticized nonaccrual to total retained loans
0.32 0.40 0.74 1.35 0.25 0.36 0.39 0.64 
(a)Includes loans to financial institutions, states and political subdivisions, SPEs, nonprofits, personal investment companies and trusts, as well as loans to individuals and individual entities (predominantly Global Private Bank clients within AWM). Refer to Note 14 of JPMorgan Chase’s 2020 Form 10-K for more information on SPEs.
Secured by real estate

(in millions)
September 30, 2021
Term loans by origination yearRevolving loans
20212020201920182017Prior to 2017Within the revolving periodConverted to term loansTotal
Loans by risk ratings
Investment-grade$15,893 $16,153 $18,216 $9,486 $8,240 $21,072 $1,141 $8 $90,209 
Noninvestment-grade3,661 4,460 5,052 4,344 3,311 6,606 522 2 27,958 
Total retained loans$19,554 $20,613 $23,268 $13,830 $11,551 $27,678 $1,663 $10 $118,167 
Secured by real estate

(in millions)
December 31, 2020
Term loans by origination year (a)
Revolving loans
20202019201820172016Prior to 2016Within the revolving periodConverted to term loansTotal
Loans by risk ratings
Investment-grade$17,004 $19,870 $12,448 $11,218 $13,611 $14,898 $1,098 $— $90,147 
Noninvestment-grade4,998 6,027 5,886 4,184 3,738 4,523 489 29,846 
Total retained loans$22,002 $25,897 $18,334 $15,402 $17,349 $19,421 $1,587 $$119,993 
(a)Prior-period amounts have been revised to conform with the current presentation.
Commercial and industrial

(in millions)
September 30, 2021
Term loans by origination yearRevolving loans
20212020201920182017Prior to 2017Within the revolving periodConverted to term loansTotal
Loans by risk ratings
Investment-grade$16,741 $7,060 $4,243 $1,496 $1,288 $1,104 $36,179 $1 $68,112 
(a)
Noninvestment-grade13,286 8,498 5,493 2,733 1,141 784 33,353 76 65,364 
Total retained loans
$30,027 $15,558 $9,736 $4,229 $2,429 $1,888 $69,532 $77 $133,476 
Commercial and industrial

(in millions)
December 31, 2020
Term loans by origination year (b)
Revolving loans
20202019201820172016Prior to 2016Within the revolving periodConverted to term loansTotal
Loans by risk ratings
Investment-grade$21,233 $7,341 $2,950 $1,756 $1,034 $1,178 $36,424 $$71,917 
(c)
Noninvestment-grade15,488 9,189 5,470 2,323 611 786 36,852 73 70,792 
Total retained loans
$36,721 $16,530 $8,420 $4,079 $1,645 $1,964 $73,276 $74 $142,709 
(a)At September 30, 2021, $2.0 billion of the $2.2 billion total PPP loans in the wholesale portfolio were commercial and industrial. Of the $2.0 billion, $1.3 billion were originated in 2021 and $639 million were originated in 2020. PPP loans are guaranteed by the SBA and considered investment-grade. Other than in certain limited circumstances, the Firm typically does not recognize charge-offs, classify as nonaccrual nor record an allowance for loan losses on these loans.
(b)Prior-period amounts have been revised to conform with the current presentation.
(c)At December 31, 2020, $7.4 billion of the $8.0 billion total PPP loans in the wholesale portfolio were commercial and industrial.

Other(a)

(in millions)
September 30, 2021
Term loans by origination yearRevolving loans
20212020201920182017Prior to 2017Within the revolving periodConverted to term loansTotal
Loans by risk ratings
Investment-grade$22,301 $20,154 $7,079 $3,229 $4,185 $8,930 $163,875 $432 $230,185 
Noninvestment-grade12,011 3,112 1,488 1,425 312 1,574 31,007 29 50,958 
Total retained loans
$34,312 $23,266 $8,567 $4,654 $4,497 $10,504 $194,882 $461 $281,143 
Other(a)

(in millions)
December 31, 2020
Term loans by origination year(b)
Revolving loans
20202019201820172016Prior to 2016Within the revolving periodConverted to term loansTotal
Loans by risk ratings
Investment-grade$33,190 $11,116 $7,455 $6,804 $4,089 $8,252 $145,524 $779 $217,209 
Noninvestment-grade5,048 2,231 1,660 553 175 535 24,710 124 35,036 
Total retained loans
$38,238 $13,347 $9,115 $7,357 $4,264 $8,787 $170,234 $903 $252,245 
(a)Includes loans to financial institutions, states and political subdivisions, SPEs, nonprofits, personal investment companies and trusts, as well as loans to individuals and individual entities (predominantly Global Private Bank clients within AWM). Refer to Note 14 of JPMorgan Chase’s 2020 Form 10-K for more information on SPEs.
(b)Prior-period amounts have been revised to conform with the current presentation.
The following table presents additional information on retained loans secured by real estate, which consists of loans secured wholly or substantially by a lien or liens on real property at origination.

(in millions, except ratios)
MultifamilyOther commercialTotal retained loans secured by real estate
Sep 30,
2021
Dec 31,
2020
Sep 30,
2021
Dec 31,
2020
Sep 30,
2021
Dec 31,
2020
Retained loans secured by real estate$72,903 $73,078 $45,264 $46,915 $118,167 $119,993 
Criticized 1,710 1,144 2,587 2,573 4,297 3,717 
% of total criticized to total retained loans secured by real estate
2.35 %1.57 %5.72 %5.48 %3.64 %3.10 %
Criticized nonaccrual$84 $56 $291 $427 $375 $483 
% of criticized nonaccrual loans to total retained loans secured by real estate
0.12 %0.08 %0.64 %0.91 %0.32 %0.40 %
Geographic distribution and delinquency
The following table provides information on the geographic distribution and delinquency for retained wholesale loans.
Secured by real estateCommercial
 and industrial
OtherTotal
 retained loans
(in millions,
 except ratios)
Sep 30,
2021
Dec 31,
2020
Sep 30,
2021
Dec 31,
2020
Sep 30,
2021
Dec 31,
2020
Sep 30,
2021
Dec 31,
2020
Loans by geographic distribution(a)
Total U.S.$115,155 $116,990 $95,657 $109,273 $203,631 $180,583 $414,443 $406,846 
Total non-U.S.3,012 3,003 37,819 33,436 77,512 71,662 118,343 108,101 
Total retained loans$118,167 $119,993 $133,476 $142,709 $281,143 $252,245 

$532,786 $514,947 
Loan delinquency(b)
Current and less than 30 days past due and still accruing
$117,563 $118,894 $131,863 $140,100 $278,607 $249,713 

$528,033 $508,707 
30–89 days past due and still accruing
150 601 546 658 1,789 1,606 2,485 2,865 
90 or more days past due and still accruing(c)
79 15 73 20 32 22 184 57 
Criticized nonaccrual375 483 994 1,931 715 904 2,084 3,318 
Total retained loans$118,167 $119,993 $133,476 $142,709 $281,143 $252,245 

$532,786 $514,947 
(a)The U.S. and non-U.S. distribution is determined based predominantly on the domicile of the borrower.
(b)At September 30, 2021 and December 31, 2020, loans under payment deferral programs offered in response to the COVID-19 pandemic which are still within their deferral period and performing according to their modified terms are generally not considered delinquent. The credit quality of wholesale loans is assessed primarily through ongoing review and monitoring of an obligor’s ability to meet contractual obligations rather than relying on the past due status, which is generally a lagging indicator of credit quality.
(c)Represents loans that are considered well-collateralized and therefore still accruing interest.
The following tables provide information about net charge-offs on retained wholesale loans.
Wholesale net charge-offs/(recoveries)Secured by real estateCommercial
 and industrial
OtherTotal
 retained loans
Three months ended September 30,
(in millions)
20212020202120202021202020212020
Net charge-offs/(recoveries)$9 $(3)$23 $95 $5 $— $37 $92 
Secured by real estateCommercial
 and industrial
OtherTotal
 retained loans
Nine months ended September 30,
(in millions)
20212020202120202021202020212020
Net charge-offs/(recoveries)$10 $$75 $531 $15 $13 $100 $553 
Nonaccrual loans
The following table provides information on retained wholesale nonaccrual loans.
 
(in millions)
Secured by real estateCommercial
and industrial
OtherTotal
retained loans
Sep 30,
2021
Dec 31,
2020
Sep 30,
2021
Dec 31,
2020
Sep 30,
2021
Dec 31,
2020
Sep 30,
2021
Dec 31,
2020
Nonaccrual loans(a)
With an allowance$309 $351 $722 $1,667 $520 $800 $1,551 $2,818 
Without an allowance(b)
66 132 272 264 195 104 533 500 
Total nonaccrual loans(c)
$375 $483 $994 $1,931 $715 $904 $2,084 $3,318 
(a)Loans that were modified in response to the COVID-19 pandemic continue to be risk-rated in accordance with the Firm’s overall credit risk management framework. As of September 30, 2021, substantially all of these loans were considered performing.
(b)When the discounted cash flows or collateral value equals or exceeds the amortized cost of the loan, the loan does not require an allowance. This typically occurs when the loans have been partially charged off and/or there have been interest payments received and applied to the loan balance.
(c)Interest income on nonaccrual loans recognized on a cash basis was not material for the three and nine months ended September 30, 2021 and 2020.
Loan modifications
Certain loan modifications are considered to be TDRs as they provide various concessions to borrowers who are experiencing financial difficulty. Loans with short-term or other insignificant modifications that are not considered concessions are not TDRs nor are loans for which the Firm has elected to apply the option to suspend the application of accounting guidance for TDRs as provided by the CARES Act and extended by the Consolidated Appropriations Act.

The carrying value of TDRs was $928 million and $954 million as of September 30, 2021, and December 31, 2020, respectively. The carrying value of new TDRs was $180 million and $188 million for the three months ended September 30, 2021 and 2020, respectively, and $832 million and $352 million for the nine months ended September 30, 2021 and 2020, respectively. New TDRs for the three and nine months ended September 30, 2021 reflected deferral of principal and interest payments, extending maturity dates and the receipt of assets in partial satisfaction of the loan predominantly in Other and Commercial and Industrial loan classes. The impact of these modifications resulting in new TDRs was not material to the Firm for the three and nine months ended September 30, 2021 and 2020.