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Loans - Consumer, Excluding Credit Card Loan Portfolio, Other Consumer Impaired Loans and Loan Modifications (Details) - Consumer, excluding credit card - Other consumer - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2019
Sep. 30, 2018
Sep. 30, 2019
Sep. 30, 2018
Dec. 31, 2018
Financing Receivable, Impaired [Line Items]          
With an allowance $ 242   $ 242   $ 222
Without an allowance 20   20   29
Total impaired loans 262   262   251
Allowance for loan losses related to impaired loans 68   68   63
Unpaid principal balance of impaired loans 357   357   355
Impaired loans on nonaccrual status 240   240   229
Average impaired loans 254 $ 271 248 $ 281  
Loans modified in TDRs 77   77   79
TDRs on nonaccrual status $ 55   $ 55   $ 57