XML 178 R103.htm IDEA: XBRL DOCUMENT v3.19.3
Loans - Consumer, Excluding Credit Card Loan Portfolio, Residential Real Estate, Excluding PCI Loans (Details) - USD ($)
Sep. 30, 2019
Dec. 31, 2018
Sep. 30, 2018
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans $ 928,887,000,000 $ 969,415,000,000 $ 947,651,000,000
Consumer, excluding credit card      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 331,809,000,000 373,637,000,000 $ 375,958,000,000
90 or more days past due and government guaranteed 0 0  
Consumer, excluding credit card | Total residential real estate – excluding PCI      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans $ 222,410,000,000 $ 259,418,000,000  
% of 30 plus days past due to total retained loans 0.72% 0.71%  
Nonaccrual loans $ 2,837,000,000 $ 3,088,000,000  
Consumer, excluding credit card | Total residential real estate – excluding PCI | California      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 71,240,000,000 80,454,000,000  
Consumer, excluding credit card | Total residential real estate – excluding PCI | New York      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 30,516,000,000 34,616,000,000  
Consumer, excluding credit card | Total residential real estate – excluding PCI | Illinois      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 15,172,000,000 17,380,000,000  
Consumer, excluding credit card | Total residential real estate – excluding PCI | Texas      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 13,985,000,000 15,588,000,000  
Consumer, excluding credit card | Total residential real estate – excluding PCI | Florida      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 11,561,000,000 12,279,000,000  
Consumer, excluding credit card | Total residential real estate – excluding PCI | Washington      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 8,400,000,000 9,173,000,000  
Consumer, excluding credit card | Total residential real estate – excluding PCI | Colorado      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 8,035,000,000 8,661,000,000  
Consumer, excluding credit card | Total residential real estate – excluding PCI | New Jersey      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 7,196,000,000 8,944,000,000  
Consumer, excluding credit card | Total residential real estate – excluding PCI | Massachusetts      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 5,818,000,000 6,810,000,000  
Consumer, excluding credit card | Total residential real estate – excluding PCI | Arizona      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 4,848,000,000 5,592,000,000  
Consumer, excluding credit card | Total residential real estate – excluding PCI | All other      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 45,639,000,000 59,921,000,000  
Consumer, excluding credit card | Total residential real estate – excluding PCI | U.S. government-guaranteed      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 67,000,000 6,917,000,000  
90 or more days past due and government guaranteed 40,000,000 2,541,000,000  
Consumer, excluding credit card | Total residential real estate – excluding PCI | U.S. government-guaranteed | All other      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 67,000,000 6,900,000,000  
Consumer, excluding credit card | Total residential real estate – excluding PCI | No FICO/LTV available      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 1,662,000,000 1,698,000,000  
Consumer, excluding credit card | Total residential real estate – excluding PCI | Greater than 125% and refreshed FICO scores | Equal to or greater than 660      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 29,000,000 31,000,000  
Consumer, excluding credit card | Total residential real estate – excluding PCI | Greater than 125% and refreshed FICO scores | Less than 660      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 22,000,000 14,000,000  
Consumer, excluding credit card | Total residential real estate – excluding PCI | 101% to 125% and refreshed FICO scores | Equal to or greater than 660      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 90,000,000 148,000,000  
Consumer, excluding credit card | Total residential real estate – excluding PCI | 101% to 125% and refreshed FICO scores | Less than 660      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 58,000,000 91,000,000  
Consumer, excluding credit card | Total residential real estate – excluding PCI | 80% to 100% and refreshed FICO scores | Equal to or greater than 660      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 5,347,000,000 4,963,000,000  
Consumer, excluding credit card | Total residential real estate – excluding PCI | 80% to 100% and refreshed FICO scores | Less than 660      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 426,000,000 607,000,000  
Consumer, excluding credit card | Total residential real estate – excluding PCI | Less than 80% and refreshed FICO scores | Equal to or greater than 660      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 205,832,000,000 235,137,000,000  
Consumer, excluding credit card | Total residential real estate – excluding PCI | Less than 80% and refreshed FICO scores | Less than 660      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 8,877,000,000 9,812,000,000  
Consumer, excluding credit card | Total residential real estate – excluding PCI | Current      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 220,752,000,000 253,510,000,000  
Consumer, excluding credit card | Total residential real estate – excluding PCI | Current | U.S. government-guaranteed      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 20,000,000 2,800,000,000  
Consumer, excluding credit card | Total residential real estate – excluding PCI | 30–149 days past due      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 1,046,000,000 3,216,000,000  
Consumer, excluding credit card | Total residential real estate – excluding PCI | 30–149 days past due | U.S. government-guaranteed      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 16,000,000 2,100,000,000  
Consumer, excluding credit card | Total residential real estate – excluding PCI | 150 or more days past due      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 612,000,000 2,692,000,000  
Consumer, excluding credit card | Total residential real estate – excluding PCI | 150 or more days past due | U.S. government-guaranteed      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 31,000,000 2,000,000,000.0  
Consumer, excluding credit card | Total residential real estate – excluding PCI | 30 or more days past due | U.S. government-guaranteed      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 47,000,000 4,100,000,000  
Consumer, excluding credit card | Total residential real estate – excluding PCI | 90 or more days past due      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 0 0  
Consumer, excluding credit card | Total residential real estate – excluding PCI | 90 or more days past due | U.S. government-guaranteed      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Nonaccrual loans 38,000,000 999,000,000  
Consumer, excluding credit card | Residential mortgage      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans $ 197,456,000,000 $ 231,078,000,000  
% of 30 plus days past due to total retained loans 0.53% 0.48%  
Nonaccrual loans $ 1,629,000,000 $ 1,765,000,000  
Consumer, excluding credit card | Residential mortgage | California      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 66,166,000,000 74,759,000,000  
Consumer, excluding credit card | Residential mortgage | New York      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 25,442,000,000 28,847,000,000  
Consumer, excluding credit card | Residential mortgage | Illinois      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 13,304,000,000 15,249,000,000  
Consumer, excluding credit card | Residential mortgage | Texas      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 12,345,000,000 13,769,000,000  
Consumer, excluding credit card | Residential mortgage | Florida      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 10,195,000,000 10,704,000,000  
Consumer, excluding credit card | Residential mortgage | Washington      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 7,638,000,000 8,304,000,000  
Consumer, excluding credit card | Residential mortgage | Colorado      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 7,577,000,000 8,140,000,000  
Consumer, excluding credit card | Residential mortgage | New Jersey      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 5,749,000,000 7,302,000,000  
Consumer, excluding credit card | Residential mortgage | Massachusetts      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 5,610,000,000 6,574,000,000  
Consumer, excluding credit card | Residential mortgage | Arizona      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 3,862,000,000 4,434,000,000  
Consumer, excluding credit card | Residential mortgage | All other      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 39,568,000,000 52,996,000,000  
Consumer, excluding credit card | Residential mortgage | U.S. government-guaranteed      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 67,000,000 6,917,000,000  
90 or more days past due and government guaranteed 40,000,000 2,541,000,000  
Consumer, excluding credit card | Residential mortgage | No FICO/LTV available      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 952,000,000 813,000,000  
Consumer, excluding credit card | Residential mortgage | Greater than 125% and refreshed FICO scores | Equal to or greater than 660      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 25,000,000 25,000,000  
Consumer, excluding credit card | Residential mortgage | Greater than 125% and refreshed FICO scores | Less than 660      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 20,000,000 13,000,000  
Consumer, excluding credit card | Residential mortgage | 101% to 125% and refreshed FICO scores | Equal to or greater than 660      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 22,000,000 37,000,000  
Consumer, excluding credit card | Residential mortgage | 101% to 125% and refreshed FICO scores | Less than 660      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 35,000,000 53,000,000  
Consumer, excluding credit card | Residential mortgage | 80% to 100% and refreshed FICO scores | Equal to or greater than 660      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 4,650,000,000 3,977,000,000  
Consumer, excluding credit card | Residential mortgage | 80% to 100% and refreshed FICO scores | Less than 660      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 212,000,000 281,000,000  
Consumer, excluding credit card | Residential mortgage | Less than 80% and refreshed FICO scores | Equal to or greater than 660      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 185,438,000,000 212,505,000,000  
Consumer, excluding credit card | Residential mortgage | Less than 80% and refreshed FICO scores | Less than 660      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 6,035,000,000 6,457,000,000  
Consumer, excluding credit card | Residential mortgage | Current      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 196,354,000,000 225,899,000,000  
Consumer, excluding credit card | Residential mortgage | 30–149 days past due      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 691,000,000 2,763,000,000  
Consumer, excluding credit card | Residential mortgage | 150 or more days past due      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 411,000,000 2,416,000,000  
Consumer, excluding credit card | Home equity      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans $ 24,954,000,000 $ 28,340,000,000  
% of 30 plus days past due to total retained loans 2.23% 2.57%  
Nonaccrual loans $ 1,208,000,000 $ 1,323,000,000  
Consumer, excluding credit card | Home equity | California      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 5,074,000,000 5,695,000,000  
Consumer, excluding credit card | Home equity | New York      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 5,074,000,000 5,769,000,000  
Consumer, excluding credit card | Home equity | Illinois      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 1,868,000,000 2,131,000,000  
Consumer, excluding credit card | Home equity | Texas      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 1,640,000,000 1,819,000,000  
Consumer, excluding credit card | Home equity | Florida      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 1,366,000,000 1,575,000,000  
Consumer, excluding credit card | Home equity | Washington      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 762,000,000 869,000,000  
Consumer, excluding credit card | Home equity | Colorado      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 458,000,000 521,000,000  
Consumer, excluding credit card | Home equity | New Jersey      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 1,447,000,000 1,642,000,000  
Consumer, excluding credit card | Home equity | Massachusetts      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 208,000,000 236,000,000  
Consumer, excluding credit card | Home equity | Arizona      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 986,000,000 1,158,000,000  
Consumer, excluding credit card | Home equity | All other      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 6,071,000,000 6,925,000,000  
Consumer, excluding credit card | Home equity | U.S. government-guaranteed      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 0 0  
90 or more days past due and government guaranteed 0 0  
Consumer, excluding credit card | Home equity | No FICO/LTV available      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 710,000,000 885,000,000  
Consumer, excluding credit card | Home equity | Greater than 125% and refreshed FICO scores | Equal to or greater than 660      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 4,000,000 6,000,000  
Consumer, excluding credit card | Home equity | Greater than 125% and refreshed FICO scores | Less than 660      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 2,000,000 1,000,000  
Consumer, excluding credit card | Home equity | 101% to 125% and refreshed FICO scores | Equal to or greater than 660      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 68,000,000 111,000,000  
Consumer, excluding credit card | Home equity | 101% to 125% and refreshed FICO scores | Less than 660      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 23,000,000 38,000,000  
Consumer, excluding credit card | Home equity | 80% to 100% and refreshed FICO scores | Equal to or greater than 660      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 697,000,000 986,000,000  
Consumer, excluding credit card | Home equity | 80% to 100% and refreshed FICO scores | Less than 660      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 214,000,000 326,000,000  
Consumer, excluding credit card | Home equity | Less than 80% and refreshed FICO scores | Equal to or greater than 660      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 20,394,000,000 22,632,000,000  
Consumer, excluding credit card | Home equity | Less than 80% and refreshed FICO scores | Less than 660      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 2,842,000,000 3,355,000,000  
Consumer, excluding credit card | Home equity | Current      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 24,398,000,000 27,611,000,000  
Consumer, excluding credit card | Home equity | 30–149 days past due      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans 355,000,000 453,000,000  
Consumer, excluding credit card | Home equity | 150 or more days past due      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Retained loans $ 201,000,000 $ 276,000,000