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Fair Value Measurement - Changes in Level 3 Recurring Measurements (Details) - USD ($)
3 Months Ended 6 Months Ended
Jun. 30, 2019
Jun. 30, 2018
Jun. 30, 2019
Jun. 30, 2018
Dec. 31, 2018
Net derivative receivables:          
Fair value, beginning balance $ (3,349,000,000) $ (2,842,000,000) $ (3,796,000,000) $ (4,250,000,000)  
Total realized/unrealized gains/(losses) (602,000,000) 510,000,000 78,000,000 1,550,000,000  
Purchases 92,000,000 658,000,000 242,000,000 894,000,000  
Sales (310,000,000) (1,101,000,000) (852,000,000) (1,354,000,000)  
Settlements (202,000,000) (415,000,000) (94,000,000) 92,000,000  
Transfers into level 3 (187,000,000) (103,000,000) (240,000,000) (222,000,000)  
Transfers (out of) level 3 121,000,000 183,000,000 225,000,000 180,000,000  
Fair value, ending balance (4,437,000,000) (3,110,000,000) (4,437,000,000) (3,110,000,000)  
Change in unrealized gains/(losses) related to financial instruments held $ (758,000,000) 269,000,000 $ (673,000,000) 1,183,000,000  
Level 3 Rollforward Supplemental Data [Abstract]          
Level 3 assets as a percentage of total firm assets at fair value 2.00%   2.00%   3.00%
Level 3 liabilities as a percentage of total firm liabilities at fair value 15.00%   15.00%   15.00%
Deposits          
Liabilities:          
Fair value, beginning balance $ 4,528,000,000 4,017,000,000 $ 4,169,000,000 4,142,000,000  
Total realized/unrealized (gains)/losses 89,000,000 49,000,000 241,000,000 (41,000,000)  
Purchases 0 0 0 0  
Sales 0 0 0 0  
Issuances 92,000,000 434,000,000 427,000,000 755,000,000  
Settlements (292,000,000) (57,000,000) (316,000,000) (255,000,000)  
Transfers into level 3 0 1,000,000 0 1,000,000  
Transfers (out of) level 3 (351,000,000) (139,000,000) (455,000,000) (297,000,000)  
Fair value, ending balance 4,066,000,000 4,305,000,000 4,066,000,000 4,305,000,000  
Change in unrealized (gains)/losses related to financials instruments held 104,000,000 50,000,000 246,000,000 (86,000,000)  
Short-term borrowings          
Liabilities:          
Fair value, beginning balance 1,502,000,000 2,125,000,000 1,523,000,000 1,665,000,000  
Total realized/unrealized (gains)/losses 72,000,000 (197,000,000) 118,000,000 (182,000,000)  
Purchases 0 0 0 0  
Sales 0 0 0 0  
Issuances 1,037,000,000 862,000,000 1,688,000,000 2,070,000,000  
Settlements (624,000,000) (614,000,000) (1,225,000,000) (1,360,000,000)  
Transfers into level 3 67,000,000 43,000,000 68,000,000 55,000,000  
Transfers (out of) level 3 (2,000,000) (10,000,000) (120,000,000) (39,000,000)  
Fair value, ending balance 2,052,000,000 2,209,000,000 2,052,000,000 2,209,000,000  
Change in unrealized (gains)/losses related to financials instruments held 28,000,000 (27,000,000) 115,000,000 (31,000,000)  
Total debt and equity instruments          
Liabilities:          
Fair value, beginning balance 52,000,000 50,000,000 50,000,000 39,000,000  
Total realized/unrealized (gains)/losses 0 (11,000,000) 0 (8,000,000)  
Purchases (5,000,000) (25,000,000) (7,000,000) (62,000,000)  
Sales 5,000,000 33,000,000 16,000,000 76,000,000  
Issuances 0 0 0 0  
Settlements 0 0 0 1,000,000  
Transfers into level 3 4,000,000 0 7,000,000 2,000,000  
Transfers (out of) level 3 (11,000,000) (4,000,000) (21,000,000) (5,000,000)  
Fair value, ending balance 45,000,000 43,000,000 45,000,000 43,000,000  
Change in unrealized (gains)/losses related to financials instruments held 0 (4,000,000) 1,000,000 (1,000,000)  
Accounts payable and other liabilities          
Liabilities:          
Fair value, beginning balance 15,000,000 7,000,000 10,000,000 13,000,000  
Total realized/unrealized (gains)/losses (1,000,000) (1,000,000) (1,000,000) (1,000,000)  
Purchases (3,000,000) 0 (8,000,000) (6,000,000)  
Sales 80,000,000 1,000,000 90,000,000 1,000,000  
Issuances 0 0 0 0  
Settlements 0 0 0 0  
Transfers into level 3 1,000,000 1,000,000 1,000,000 1,000,000  
Transfers (out of) level 3 0 0 0 0  
Fair value, ending balance 92,000,000 8,000,000 92,000,000 8,000,000  
Change in unrealized (gains)/losses related to financials instruments held (1,000,000) (1,000,000) (1,000,000) (1,000,000)  
Beneficial interests issued by consolidated VIEs          
Liabilities:          
Fair value, beginning balance 0 1,000,000 1,000,000 39,000,000  
Total realized/unrealized (gains)/losses 0 0 (1,000,000) 0  
Purchases 0 0 0 0  
Sales 0 0 0 0  
Issuances 0 0 0 0  
Settlements 0 0 0 (38,000,000)  
Transfers into level 3 0 0 0 0  
Transfers (out of) level 3 0 0 0 0  
Fair value, ending balance 0 1,000,000 0 1,000,000  
Change in unrealized (gains)/losses related to financials instruments held 0 0 0 0  
Long-term debt          
Liabilities:          
Fair value, beginning balance 21,655,000,000 16,950,000,000 19,418,000,000 16,125,000,000  
Total realized/unrealized (gains)/losses 455,000,000 (344,000,000) 1,728,000,000 (590,000,000)  
Purchases 0 0 0 0  
Sales 0 0 0 0  
Issuances 2,648,000,000 3,150,000,000 4,699,000,000 6,241,000,000  
Settlements (2,729,000,000) (2,123,000,000) (3,917,000,000) (4,386,000,000)  
Transfers into level 3 200,000,000 219,000,000 473,000,000 594,000,000  
Transfers (out of) level 3 (366,000,000) (220,000,000) (538,000,000) (352,000,000)  
Fair value, ending balance 21,863,000,000 17,632,000,000 21,863,000,000 17,632,000,000  
Change in unrealized (gains)/losses related to financials instruments held 621,000,000 (427,000,000) 2,039,000,000 (706,000,000)  
Debit valuation adjustment for fair value option financial liabilities          
Level 3 Rollforward Supplemental Data [Abstract]          
Unrealized (gains)/losses on liabilities recorded in OCI (5,000,000) (71,000,000) 170,000,000 (123,000,000)  
Interest rate          
Net derivative receivables:          
Fair value, beginning balance (147,000,000) 472,000,000 (38,000,000) 264,000,000  
Total realized/unrealized gains/(losses) (341,000,000) 287,000,000 (663,000,000) 340,000,000  
Purchases 28,000,000 38,000,000 47,000,000 55,000,000  
Sales (60,000,000) (51,000,000) (207,000,000) (55,000,000)  
Settlements (57,000,000) (179,000,000) 241,000,000 (133,000,000)  
Transfers into level 3 (6,000,000) (54,000,000) 12,000,000 (28,000,000)  
Transfers (out of) level 3 39,000,000 (24,000,000) 64,000,000 46,000,000  
Fair value, ending balance (544,000,000) 489,000,000 (544,000,000) 489,000,000  
Change in unrealized gains/(losses) related to financial instruments held (459,000,000) 254,000,000 (725,000,000) 314,000,000  
Credit          
Net derivative receivables:          
Fair value, beginning balance (115,000,000) 5,000,000 (107,000,000) (35,000,000)  
Total realized/unrealized gains/(losses) (127,000,000) 21,000,000 (144,000,000) 38,000,000  
Purchases 13,000,000 1,000,000 13,000,000 2,000,000  
Sales (1,000,000) (5,000,000) (2,000,000) (7,000,000)  
Settlements 4,000,000 (29,000,000) 10,000,000 (25,000,000)  
Transfers into level 3 1,000,000 (4,000,000) 4,000,000 (1,000,000)  
Transfers (out of) level 3 (7,000,000) (13,000,000) (6,000,000) 4,000,000  
Fair value, ending balance (232,000,000) (24,000,000) (232,000,000) (24,000,000)  
Change in unrealized gains/(losses) related to financial instruments held (139,000,000) 9,000,000 (155,000,000) 11,000,000  
Foreign exchange          
Net derivative receivables:          
Fair value, beginning balance (356,000,000) (288,000,000) (297,000,000) (396,000,000)  
Total realized/unrealized gains/(losses) 58,000,000 94,000,000 (187,000,000) 240,000,000  
Purchases 10,000,000 13,000,000 11,000,000 13,000,000  
Sales (8,000,000) (3,000,000) (17,000,000) (8,000,000)  
Settlements 114,000,000 (8,000,000) 295,000,000 3,000,000  
Transfers into level 3 (17,000,000) (74,000,000) (25,000,000) (112,000,000)  
Transfers (out of) level 3 6,000,000 21,000,000 27,000,000 15,000,000  
Fair value, ending balance (193,000,000) (245,000,000) (193,000,000) (245,000,000)  
Change in unrealized gains/(losses) related to financial instruments held 82,000,000 95,000,000 (144,000,000) 190,000,000  
Equity          
Net derivative receivables:          
Fair value, beginning balance (2,066,000,000) (2,512,000,000) (2,225,000,000) (3,409,000,000)  
Total realized/unrealized gains/(losses) (21,000,000) 143,000,000 710,000,000 782,000,000  
Purchases 34,000,000 606,000,000 161,000,000 824,000,000  
Sales (158,000,000) (1,042,000,000) (455,000,000) (1,284,000,000)  
Settlements (284,000,000) (13,000,000) (685,000,000) 421,000,000  
Transfers into level 3 (148,000,000) 38,000,000 (215,000,000) (73,000,000)  
Transfers (out of) level 3 83,000,000 202,000,000 149,000,000 161,000,000  
Fair value, ending balance (2,560,000,000) (2,578,000,000) (2,560,000,000) (2,578,000,000)  
Change in unrealized gains/(losses) related to financial instruments held (91,000,000) (24,000,000) (134,000,000) 514,000,000  
Commodity          
Net derivative receivables:          
Fair value, beginning balance (665,000,000) (519,000,000) (1,129,000,000) (674,000,000)  
Total realized/unrealized gains/(losses) (171,000,000) (35,000,000) 362,000,000 150,000,000  
Purchases 7,000,000 0 10,000,000 0  
Sales (83,000,000) 0 (171,000,000) 0  
Settlements 21,000,000 (186,000,000) 45,000,000 (174,000,000)  
Transfers into level 3 (17,000,000) (9,000,000) (16,000,000) (8,000,000)  
Transfers (out of) level 3 0 (3,000,000) (9,000,000) (46,000,000)  
Fair value, ending balance (908,000,000) (752,000,000) (908,000,000) (752,000,000)  
Change in unrealized gains/(losses) related to financial instruments held (151,000,000) (65,000,000) 485,000,000 154,000,000  
Total mortgage-backed securities          
Assets:          
Fair value, beginning balance 514,000,000 577,000,000 624,000,000 378,000,000  
Total realized/unrealized gains/(losses) (24,000,000) 4,000,000 (13,000,000) 6,000,000  
Purchases 333,000,000 51,000,000 420,000,000 386,000,000  
Sales (82,000,000) (23,000,000) (270,000,000) (119,000,000)  
Settlements (51,000,000) (32,000,000) (72,000,000) (55,000,000)  
Transfers into level 3 0 33,000,000 31,000,000 70,000,000  
Transfers (out of) level 3 (22,000,000) (27,000,000) (52,000,000) (83,000,000)  
Fair value, ending balance 668,000,000 583,000,000 668,000,000 583,000,000  
Change in unrealized gains/(losses) related to financial instruments held (25,000,000) 2,000,000 (37,000,000) 0  
Mortgage-backed securities, U.S. government agencies          
Assets:          
Fair value, beginning balance 412,000,000 508,000,000 549,000,000 307,000,000  
Total realized/unrealized gains/(losses) (25,000,000) 0 (40,000,000) 3,000,000  
Purchases 318,000,000 5,000,000 323,000,000 334,000,000  
Sales (68,000,000) (11,000,000) (168,000,000) (98,000,000)  
Settlements (20,000,000) (19,000,000) (38,000,000) (39,000,000)  
Transfers into level 3 0 5,000,000 1,000,000 9,000,000  
Transfers (out of) level 3 0 (10,000,000) (10,000,000) (38,000,000)  
Fair value, ending balance 617,000,000 478,000,000 617,000,000 478,000,000  
Change in unrealized gains/(losses) related to financial instruments held (24,000,000) 0 (37,000,000) 1,000,000  
Mortgage-backed securities, Residential - nonagency          
Assets:          
Fair value, beginning balance 85,000,000 55,000,000 64,000,000 60,000,000  
Total realized/unrealized gains/(losses) 1,000,000 2,000,000 25,000,000 0  
Purchases 11,000,000 45,000,000 81,000,000 45,000,000  
Sales (14,000,000) (11,000,000) (83,000,000) (13,000,000)  
Settlements (19,000,000) (1,000,000) (20,000,000) (3,000,000)  
Transfers into level 3 0 11,000,000 15,000,000 40,000,000  
Transfers (out of) level 3 (22,000,000) (14,000,000) (40,000,000) (42,000,000)  
Fair value, ending balance 42,000,000 87,000,000 42,000,000 87,000,000  
Change in unrealized gains/(losses) related to financial instruments held 0 1,000,000 0 1,000,000  
Mortgage-backed securities, Commercial - nonagency          
Assets:          
Fair value, beginning balance 17,000,000 14,000,000 11,000,000 11,000,000  
Total realized/unrealized gains/(losses) 0 2,000,000 2,000,000 3,000,000  
Purchases 4,000,000 1,000,000 16,000,000 7,000,000  
Sales 0 (1,000,000) (19,000,000) (8,000,000)  
Settlements (12,000,000) (12,000,000) (14,000,000) (13,000,000)  
Transfers into level 3 0 17,000,000 15,000,000 21,000,000  
Transfers (out of) level 3 0 (3,000,000) (2,000,000) (3,000,000)  
Fair value, ending balance 9,000,000 18,000,000 9,000,000 18,000,000  
Change in unrealized gains/(losses) related to financial instruments held (1,000,000) 1,000,000 0 (2,000,000)  
Total debt and equity instruments          
Assets:          
Fair value, beginning balance 4,241,000,000 5,213,000,000 4,168,000,000 5,370,000,000  
Total realized/unrealized gains/(losses) 50,000,000 (304,000,000) 178,000,000 (229,000,000)  
Purchases 966,000,000 970,000,000 1,464,000,000 2,180,000,000  
Sales (525,000,000) (1,054,000,000) (1,067,000,000) (2,099,000,000)  
Settlements (305,000,000) (260,000,000) (492,000,000) (552,000,000)  
Transfers into level 3 220,000,000 322,000,000 536,000,000 646,000,000  
Transfers (out of) level 3 (278,000,000) (344,000,000) (418,000,000) (773,000,000)  
Fair value, ending balance 4,369,000,000 4,543,000,000 4,369,000,000 4,543,000,000  
Change in unrealized gains/(losses) related to financial instruments held 90,000,000 (308,000,000) 177,000,000 (295,000,000)  
Total debt instruments          
Assets:          
Fair value, beginning balance 3,735,000,000 4,215,000,000 3,635,000,000 4,385,000,000  
Total realized/unrealized gains/(losses) 42,000,000 (37,000,000) 168,000,000 31,000,000  
Purchases 955,000,000 889,000,000 1,426,000,000 2,053,000,000  
Sales (522,000,000) (970,000,000) (984,000,000) (1,999,000,000)  
Settlements (290,000,000) (241,000,000) (444,000,000) (513,000,000)  
Transfers into level 3 199,000,000 322,000,000 439,000,000 641,000,000  
Transfers (out of) level 3 (208,000,000) (329,000,000) (329,000,000) (749,000,000)  
Fair value, ending balance 3,911,000,000 3,849,000,000 3,911,000,000 3,849,000,000  
Change in unrealized gains/(losses) related to financial instruments held 67,000,000 (41,000,000) 143,000,000 (36,000,000)  
U.S. Treasury and government agencies          
Assets:          
Fair value, beginning balance 0 0 0 1,000,000  
Total realized/unrealized gains/(losses) 0 0 0 0  
Purchases 0 0 0 0  
Sales 0 0 0 0  
Settlements 0 0 0 0  
Transfers into level 3 0 0 0 0  
Transfers (out of) level 3 0 0 0 (1,000,000)  
Fair value, ending balance 0 0 0 0  
Change in unrealized gains/(losses) related to financial instruments held 0 0 0 0  
Obligations of U.S. states and municipalities          
Assets:          
Fair value, beginning balance 623,000,000 704,000,000 689,000,000 744,000,000  
Total realized/unrealized gains/(losses) 1,000,000 (9,000,000) 14,000,000 (11,000,000)  
Purchases 57,000,000 42,000,000 58,000,000 81,000,000  
Sales (1,000,000) 0 (75,000,000) 0  
Settlements 0 (1,000,000) (6,000,000) (78,000,000)  
Transfers into level 3 0 0 0 0  
Transfers (out of) level 3 0 0 0 0  
Fair value, ending balance 680,000,000 736,000,000 680,000,000 736,000,000  
Change in unrealized gains/(losses) related to financial instruments held 0 (9,000,000) 15,000,000 (11,000,000)  
Non-U.S. government debt securities          
Assets:          
Fair value, beginning balance 170,000,000 197,000,000 155,000,000 78,000,000  
Total realized/unrealized gains/(losses) 0 (12,000,000) (1,000,000) (10,000,000)  
Purchases 117,000,000 126,000,000 188,000,000 351,000,000  
Sales (103,000,000) (92,000,000) (157,000,000) (184,000,000)  
Settlements 0 0 0 0  
Transfers into level 3 9,000,000 0 11,000,000 17,000,000  
Transfers (out of) level 3 (3,000,000) (36,000,000) (6,000,000) (69,000,000)  
Fair value, ending balance 190,000,000 183,000,000 190,000,000 183,000,000  
Change in unrealized gains/(losses) related to financial instruments held 0 (12,000,000) 2,000,000 (9,000,000)  
Corporate debt securities          
Assets:          
Fair value, beginning balance 568,000,000 306,000,000 334,000,000 312,000,000  
Total realized/unrealized gains/(losses) 7,000,000 (3,000,000) 29,000,000 (4,000,000)  
Purchases 61,000,000 60,000,000 284,000,000 141,000,000  
Sales (62,000,000) (40,000,000) (69,000,000) (140,000,000)  
Settlements (53,000,000) (10,000,000) (53,000,000) (11,000,000)  
Transfers into level 3 51,000,000 36,000,000 79,000,000 167,000,000  
Transfers (out of) level 3 (10,000,000) (75,000,000) (42,000,000) (191,000,000)  
Fair value, ending balance 562,000,000 274,000,000 562,000,000 274,000,000  
Change in unrealized gains/(losses) related to financial instruments held 22,000,000 4,000,000 35,000,000 3,000,000  
Loans          
Assets:          
Fair value, beginning balance 1,741,000,000 2,368,000,000 1,706,000,000 2,719,000,000  
Total realized/unrealized gains/(losses) 56,000,000 (21,000,000) 139,000,000 41,000,000  
Purchases 385,000,000 565,000,000 457,000,000 1,035,000,000  
Sales (216,000,000) (806,000,000) (334,000,000) (1,534,000,000)  
Settlements (156,000,000) (192,000,000) (276,000,000) (329,000,000)  
Transfers into level 3 139,000,000 251,000,000 298,000,000 374,000,000  
Transfers (out of) level 3 (171,000,000) (179,000,000) (212,000,000) (320,000,000)  
Fair value, ending balance 1,778,000,000 1,986,000,000 1,778,000,000 1,986,000,000  
Change in unrealized gains/(losses) related to financial instruments held 68,000,000 (30,000,000) 128,000,000 (24,000,000)  
Asset-backed securities          
Assets:          
Fair value, beginning balance 119,000,000 63,000,000 127,000,000 153,000,000  
Total realized/unrealized gains/(losses) 2,000,000 4,000,000 0 9,000,000  
Purchases 2,000,000 45,000,000 19,000,000 59,000,000  
Sales (58,000,000) (9,000,000) (79,000,000) (22,000,000)  
Settlements (30,000,000) (6,000,000) (37,000,000) (40,000,000)  
Transfers into level 3 0 2,000,000 20,000,000 13,000,000  
Transfers (out of) level 3 (2,000,000) (12,000,000) (17,000,000) (85,000,000)  
Fair value, ending balance 33,000,000 87,000,000 33,000,000 87,000,000  
Change in unrealized gains/(losses) related to financial instruments held 2,000,000 4,000,000 0 5,000,000  
Equity securities          
Assets:          
Fair value, beginning balance 202,000,000 300,000,000 232,000,000 295,000,000  
Total realized/unrealized gains/(losses) (12,000,000) (13,000,000) (14,000,000) (21,000,000)  
Purchases 8,000,000 65,000,000 23,000,000 93,000,000  
Sales (3,000,000) (50,000,000) (82,000,000) (60,000,000)  
Settlements 0 (1,000,000) (22,000,000) (1,000,000)  
Transfers into level 3 21,000,000 0 96,000,000 4,000,000  
Transfers (out of) level 3 (69,000,000) (13,000,000) (86,000,000) (22,000,000)  
Fair value, ending balance 147,000,000 288,000,000 147,000,000 288,000,000  
Change in unrealized gains/(losses) related to financial instruments held (12,000,000) (8,000,000) (11,000,000) (8,000,000)  
Other          
Assets:          
Fair value, beginning balance 304,000,000 698,000,000 301,000,000 690,000,000  
Total realized/unrealized gains/(losses) 20,000,000 (254,000,000) 24,000,000 (239,000,000)  
Purchases 3,000,000 16,000,000 15,000,000 34,000,000  
Sales 0 (34,000,000) (1,000,000) (40,000,000)  
Settlements (15,000,000) (18,000,000) (26,000,000) (38,000,000)  
Transfers into level 3 0 0 1,000,000 1,000,000  
Transfers (out of) level 3 (1,000,000) (2,000,000) (3,000,000) (2,000,000)  
Fair value, ending balance 311,000,000 406,000,000 311,000,000 406,000,000  
Change in unrealized gains/(losses) related to financial instruments held 35,000,000 (259,000,000) 45,000,000 (251,000,000)  
Total available-for-sale securities          
Assets:          
Fair value, beginning balance 0 205,000,000 1,000,000 277,000,000  
Total realized/unrealized gains/(losses) 0 0 0 1,000,000  
Purchases 0 0 0 0  
Sales 0 0 0 0  
Settlements 0 (57,000,000) (1,000,000) (130,000,000)  
Transfers into level 3 0 0 0 0  
Transfers (out of) level 3 0 0 0 0  
Fair value, ending balance 0 148,000,000 0 148,000,000  
Change in unrealized gains/(losses) related to financial instruments held 0 0 0 1,000,000  
Level 3 Rollforward Supplemental Data [Abstract]          
Realized gains/(losses) recorded in income 0 0 0 0  
Unrealized gains/(losses) recorded in OCI 0 0 0 1,000,000  
Mortgage-backed securities          
Assets:          
Fair value, beginning balance 0 1,000,000 1,000,000 1,000,000  
Total realized/unrealized gains/(losses) 0 0 0 0  
Purchases 0 0 0 0  
Sales 0 0 0 0  
Settlements 0 0 (1,000,000) 0  
Transfers into level 3 0 0 0 0  
Transfers (out of) level 3 0 0 0 0  
Fair value, ending balance 0 1,000,000 0 1,000,000  
Change in unrealized gains/(losses) related to financial instruments held 0 0 0 0  
Asset-backed securities          
Assets:          
Fair value, beginning balance 0 204,000,000 0 276,000,000  
Total realized/unrealized gains/(losses) 0 0 0 1,000,000  
Purchases 0 0 0 0  
Sales 0 0 0 0  
Settlements 0 (57,000,000) 0 (130,000,000)  
Transfers into level 3 0 0 0 0  
Transfers (out of) level 3 0 0 0 0  
Fair value, ending balance 0 147,000,000 0 147,000,000  
Change in unrealized gains/(losses) related to financial instruments held 0 0 0 1,000,000  
Loans          
Assets:          
Fair value, beginning balance 123,000,000 396,000,000 122,000,000 276,000,000  
Total realized/unrealized gains/(losses) 1,000,000 (9,000,000) 4,000,000 (4,000,000)  
Purchases 0 0 0 122,000,000  
Sales 0 0 0 0  
Settlements (119,000,000) (154,000,000) (121,000,000) (161,000,000)  
Transfers into level 3 0 0 0 0  
Transfers (out of) level 3 0 (74,000,000) 0 (74,000,000)  
Fair value, ending balance 5,000,000 159,000,000 5,000,000 159,000,000  
Change in unrealized gains/(losses) related to financial instruments held 0 (9,000,000) 5,000,000 (5,000,000)  
Mortgage servicing rights          
Assets:          
Fair value, beginning balance 5,957,000,000 6,202,000,000 6,130,000,000 6,030,000,000  
Total realized/unrealized gains/(losses) (826,000,000) 94,000,000 (1,125,000,000) 478,000,000  
Purchases 426,000,000 236,000,000 862,000,000 479,000,000  
Sales (217,000,000) (104,000,000) (328,000,000) (399,000,000)  
Settlements (247,000,000) (187,000,000) (446,000,000) (347,000,000)  
Transfers into level 3 0 0 0 0  
Transfers (out of) level 3 0 0 0 0  
Fair value, ending balance 5,093,000,000 6,241,000,000 5,093,000,000 6,241,000,000  
Change in unrealized gains/(losses) related to financial instruments held (826,000,000) 94,000,000 (1,125,000,000) 478,000,000  
Other assets          
Assets:          
Fair value, beginning balance 841,000,000 1,220,000,000 927,000,000 1,265,000,000  
Total realized/unrealized gains/(losses) (89,000,000) (13,000,000) (96,000,000) (50,000,000)  
Purchases 142,000,000 24,000,000 151,000,000 47,000,000  
Sales (8,000,000) (2,000,000) (88,000,000) (16,000,000)  
Settlements (26,000,000) (5,000,000) (27,000,000) (21,000,000)  
Transfers into level 3 1,000,000 1,000,000 1,000,000 1,000,000  
Transfers (out of) level 3 0 0 (7,000,000) (1,000,000)  
Fair value, ending balance 861,000,000 1,225,000,000 861,000,000 1,225,000,000  
Change in unrealized gains/(losses) related to financial instruments held $ (92,000,000) $ (17,000,000) $ (98,000,000) $ (52,000,000)