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Loans - Consumer, Excluding Credit Card Loans, Other Consumer Impaired Loans and Loan Modifications (Details) - Consumer, excluding credit card - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
Residential real estate – PCI      
Impaired loans      
Remaining weighted-average life of portfolio 7 years    
Total other consumer      
Impaired loans      
With an allowance $ 222 $ 272  
Without an allowance 29 26  
Total impaired loans 251 298  
Allowance for loan losses related to impaired loans 63 73  
Unpaid principal balance of impaired loans 355 402  
Impaired loans on nonaccrual status 229 268  
Average impaired loans 275 427 $ 635
Loans modified in TDRs 79 102  
TDRs on nonaccrual status $ 57 $ 72