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Fair Value Measurement - Changes in Level 3 Recurring Measurements (Details) - USD ($)
3 Months Ended 9 Months Ended
Sep. 30, 2018
Sep. 30, 2017
Sep. 30, 2018
Sep. 30, 2017
Dec. 31, 2017
Net derivative receivables:          
Fair value, beginning balance $ (3,110,000,000) $ (2,521,000,000) $ (4,250,000,000) $ (2,360,000,000)  
Total realized/unrealized gains/(losses) 385,000,000 45,000,000 1,935,000,000 132,000,000  
Purchases 701,000,000 380,000,000 1,595,000,000 907,000,000  
Sales (664,000,000) (210,000,000) (2,018,000,000) (398,000,000)  
Settlements 406,000,000 (251,000,000) 498,000,000 (902,000,000)  
Transfers into level 3 (164,000,000) 19,000,000 (386,000,000) (84,000,000)  
Transfers (out of) level 3 60,000,000 152,000,000 240,000,000 319,000,000  
Fair value, ending balance (2,386,000,000) (2,386,000,000) (2,386,000,000) (2,386,000,000)  
Change in unrealized gains/(losses) related to financial instruments held $ 164,000,000 39,000,000 $ 736,000,000 (150,000,000)  
Level 3 Rollforward Supplemental Data [Abstract]          
Level 3 liabilities as a percentage of total firm liabilities at fair value 15.00%   15.00%   15.00%
Deposits          
Liabilities:          
Fair value, beginning balance $ 4,305,000,000 2,131,000,000 $ 4,142,000,000 2,117,000,000  
Total realized/unrealized (gains)/losses (84,000,000) 33,000,000 (125,000,000) 39,000,000  
Purchases 0 0 0 0  
Sales 0 0 0 0  
Issuances 517,000,000 1,909,000,000 1,272,000,000 2,510,000,000  
Settlements (170,000,000) (58,000,000) (425,000,000) (169,000,000)  
Transfers into level 3 1,000,000 0 2,000,000 0  
Transfers (out of) level 3 (129,000,000) (177,000,000) (426,000,000) (659,000,000)  
Fair value, ending balance 4,440,000,000 3,838,000,000 4,440,000,000 3,838,000,000  
Change in unrealized (gains)/losses related to financials instruments held (82,000,000) 27,000,000 (115,000,000) 140,000,000  
Federal funds purchased and securities loaned or sold under repurchase agreements          
Liabilities:          
Fair value, beginning balance   0   0  
Total realized/unrealized (gains)/losses   0   0  
Purchases   0   0  
Sales   0   0  
Issuances   0   0  
Settlements   0   0  
Transfers into level 3   1,000,000   1,000,000  
Transfers (out of) level 3   0   0  
Fair value, ending balance   1,000,000   1,000,000  
Change in unrealized (gains)/losses related to financials instruments held   0   0  
Short-term borrowings          
Liabilities:          
Fair value, beginning balance 2,209,000,000 1,314,000,000 1,665,000,000 1,134,000,000  
Total realized/unrealized (gains)/losses (47,000,000) 33,000,000 (229,000,000) 80,000,000  
Purchases 0 0 0 0  
Sales 0 0 0    
Issuances 713,000,000 818,000,000 2,783,000,000 2,208,000,000  
Settlements (885,000,000) (631,000,000) (2,245,000,000) (1,873,000,000)  
Transfers into level 3 6,000,000 13,000,000 61,000,000 53,000,000  
Transfers (out of) level 3 (25,000,000) (76,000,000) (64,000,000) (131,000,000)  
Fair value, ending balance 1,971,000,000 1,471,000,000 1,971,000,000 1,471,000,000  
Change in unrealized (gains)/losses related to financials instruments held (31,000,000) 21,000,000 26,000,000 50,000,000  
Total debt and equity instruments          
Liabilities:          
Fair value, beginning balance 43,000,000 36,000,000 39,000,000 43,000,000  
Total realized/unrealized (gains)/losses 36,000,000 2,000,000 28,000,000 1,000,000  
Purchases (6,000,000) (23,000,000) (68,000,000) (31,000,000)  
Sales 19,000,000 28,000,000 95,000,000 32,000,000  
Issuances 0 0 0 0  
Settlements (2,000,000) 0 (1,000,000) 1,000,000  
Transfers into level 3 7,000,000 0 9,000,000 3,000,000  
Transfers (out of) level 3 (1,000,000) 0 (6,000,000) (6,000,000)  
Fair value, ending balance 96,000,000 43,000,000 96,000,000 43,000,000  
Change in unrealized (gains)/losses related to financials instruments held 36,000,000 3,000,000 11,000,000 1,000,000  
Accounts payable and other liabilities          
Liabilities:          
Fair value, beginning balance 8,000,000 10,000,000 13,000,000 13,000,000  
Total realized/unrealized (gains)/losses 1,000,000 0 0 0  
Purchases 0 0 (6,000,000) (1,000,000)  
Sales 0 0 1,000,000 0  
Issuances 0 0 0 0  
Settlements 0 (1,000,000) 0 (3,000,000)  
Transfers into level 3 3,000,000 0 4,000,000 0  
Transfers (out of) level 3 0 0 0 0  
Fair value, ending balance 12,000,000 9,000,000 12,000,000 9,000,000  
Change in unrealized (gains)/losses related to financials instruments held 1,000,000 0 0 0  
Beneficial interests issued by consolidated VIEs          
Liabilities:          
Fair value, beginning balance 1,000,000 1,000,000 39,000,000 48,000,000  
Total realized/unrealized (gains)/losses 0 0 0 3,000,000  
Purchases 0 0 0 (44,000,000)  
Sales 0 39,000,000 0 39,000,000  
Issuances 0 0 0 0  
Settlements 0 0 (38,000,000) (6,000,000)  
Transfers into level 3 0 78,000,000 0 78,000,000  
Transfers (out of) level 3 0 0 0 0  
Fair value, ending balance 1,000,000 118,000,000 1,000,000 118,000,000  
Change in unrealized (gains)/losses related to financials instruments held 0 0 0 0  
Long-term debt          
Liabilities:          
Fair value, beginning balance 18,262,000,000 14,732,000,000 16,125,000,000 12,850,000,000  
Total realized/unrealized (gains)/losses 194,000,000 319,000,000 (396,000,000) 918,000,000  
Purchases 0 0 0 0  
Sales 0 0 0 0  
Issuances 3,551,000,000 3,023,000,000 10,382,000,000 9,756,000,000  
Settlements (1,809,000,000) (3,552,000,000) (6,155,000,000) (8,637,000,000)  
Transfers into level 3 59,000,000 181,000,000 653,000,000 269,000,000  
Transfers (out of) level 3 (219,000,000) (209,000,000) (571,000,000) (662,000,000)  
Fair value, ending balance 20,038,000,000 14,494,000,000 20,038,000,000 14,494,000,000  
Change in unrealized (gains)/losses related to financials instruments held 192,000,000 242,000,000 (576,000,000) 996,000,000  
Debit valuation adjustment for fair value option financial liabilities          
Level 3 Rollforward Supplemental Data [Abstract]          
Unrealized (gains)/losses on liabilities recorded in OCI 123,000,000        
Interest rate          
Net derivative receivables:          
Fair value, beginning balance 489,000,000 712,000,000 264,000,000 1,263,000,000  
Total realized/unrealized gains/(losses) 236,000,000 101,000,000 576,000,000 182,000,000  
Purchases 28,000,000 16,000,000 83,000,000 53,000,000  
Sales (22,000,000) (23,000,000) (77,000,000) (76,000,000)  
Settlements (101,000,000) (182,000,000) (234,000,000) (833,000,000)  
Transfers into level 3 68,000,000 21,000,000 40,000,000 55,000,000  
Transfers (out of) level 3 (7,000,000) 19,000,000 39,000,000 20,000,000  
Fair value, ending balance 691,000,000 664,000,000 691,000,000 664,000,000  
Change in unrealized gains/(losses) related to financial instruments held 216,000,000 (7,000,000) 498,000,000 (184,000,000)  
Credit          
Net derivative receivables:          
Fair value, beginning balance (24,000,000) (45,000,000) (35,000,000) 98,000,000  
Total realized/unrealized gains/(losses) (19,000,000) (32,000,000) 19,000,000 (126,000,000)  
Purchases 1,000,000 0 3,000,000 1,000,000  
Sales 0 (1,000,000) (7,000,000) (4,000,000)  
Settlements 47,000,000 (2,000,000) 22,000,000 (64,000,000)  
Transfers into level 3 6,000,000 40,000,000 5,000,000 57,000,000  
Transfers (out of) level 3 16,000,000 4,000,000 20,000,000 2,000,000  
Fair value, ending balance 27,000,000 (36,000,000) 27,000,000 (36,000,000)  
Change in unrealized gains/(losses) related to financial instruments held (15,000,000) (22,000,000) 7,000,000 (57,000,000)  
Foreign exchange          
Net derivative receivables:          
Fair value, beginning balance (245,000,000) (686,000,000) (396,000,000) (1,384,000,000)  
Total realized/unrealized gains/(losses) (56,000,000) 16,000,000 184,000,000 86,000,000  
Purchases 29,000,000 9,000,000 42,000,000 13,000,000  
Sales (7,000,000) (2,000,000) (15,000,000) (6,000,000)  
Settlements (49,000,000) 68,000,000 (46,000,000) 633,000,000  
Transfers into level 3 (2,000,000) (39,000,000) (114,000,000) (16,000,000)  
Transfers (out of) level 3 28,000,000 95,000,000 43,000,000 135,000,000  
Fair value, ending balance (302,000,000) (539,000,000) (302,000,000) (539,000,000)  
Change in unrealized gains/(losses) related to financial instruments held (54,000,000) 37,000,000 42,000,000 (12,000,000)  
Equity          
Net derivative receivables:          
Fair value, beginning balance (2,578,000,000) (2,444,000,000) (3,409,000,000) (2,252,000,000)  
Total realized/unrealized gains/(losses) (94,000,000) (10,000,000) 688,000,000 24,000,000  
Purchases 643,000,000 355,000,000 1,467,000,000 840,000,000  
Sales (635,000,000) (184,000,000) (1,919,000,000) (312,000,000)  
Settlements 622,000,000 (132,000,000) 1,043,000,000 (660,000,000)  
Transfers into level 3 (251,000,000) (1,000,000) (324,000,000) (182,000,000)  
Transfers (out of) level 3 16,000,000 41,000,000 177,000,000 167,000,000  
Fair value, ending balance (2,277,000,000) (2,375,000,000) (2,277,000,000) (2,375,000,000)  
Change in unrealized gains/(losses) related to financial instruments held (121,000,000) 82,000,000 31,000,000 76,000,000  
Commodity          
Net derivative receivables:          
Fair value, beginning balance (752,000,000) (58,000,000) (674,000,000) (85,000,000)  
Total realized/unrealized gains/(losses) 318,000,000 (30,000,000) 468,000,000 (34,000,000)  
Purchases 0 0 0 0  
Sales 0 0 0 0  
Settlements (113,000,000) (3,000,000) (287,000,000) 22,000,000  
Transfers into level 3 15,000,000 (2,000,000) 7,000,000 2,000,000  
Transfers (out of) level 3 7,000,000 (7,000,000) (39,000,000) (5,000,000)  
Fair value, ending balance (525,000,000) (100,000,000) (525,000,000) (100,000,000)  
Change in unrealized gains/(losses) related to financial instruments held 138,000,000 (51,000,000) 158,000,000 27,000,000  
Total mortgage-backed securities          
Assets:          
Fair value, beginning balance 583,000,000 528,000,000 378,000,000 492,000,000  
Total realized/unrealized gains/(losses) 2,000,000 7,000,000 8,000,000 10,000,000  
Purchases 14,000,000 14,000,000 400,000,000 228,000,000  
Sales (34,000,000) (43,000,000) (153,000,000) (228,000,000)  
Settlements (20,000,000) (32,000,000) (75,000,000) (81,000,000)  
Transfers into level 3 110,000,000 63,000,000 180,000,000 211,000,000  
Transfers (out of) level 3 (36,000,000) (80,000,000) (119,000,000) (175,000,000)  
Fair value, ending balance 619,000,000 457,000,000 619,000,000 457,000,000  
Change in unrealized gains/(losses) related to financial instruments held 0 6,000,000 6,000,000 (14,000,000)  
Mortgage-backed securities, U.S. government agencies          
Assets:          
Fair value, beginning balance 478,000,000 365,000,000 307,000,000 392,000,000  
Total realized/unrealized gains/(losses) 2,000,000 (2,000,000) 5,000,000 (9,000,000)  
Purchases 14,000,000 0 348,000,000 161,000,000  
Sales (28,000,000) (15,000,000) (126,000,000) (166,000,000)  
Settlements (17,000,000) (20,000,000) (56,000,000) (55,000,000)  
Transfers into level 3 83,000,000 10,000,000 92,000,000 37,000,000  
Transfers (out of) level 3 (3,000,000) (15,000,000) (41,000,000) (37,000,000)  
Fair value, ending balance 529,000,000 323,000,000 529,000,000 323,000,000  
Change in unrealized gains/(losses) related to financial instruments held 0 (2,000,000) 3,000,000 (17,000,000)  
Mortgage-backed securities, Residential - nonagency          
Assets:          
Fair value, beginning balance 87,000,000 98,000,000 60,000,000 83,000,000  
Total realized/unrealized gains/(losses) 1,000,000 6,000,000 1,000,000 14,000,000  
Purchases 0 4,000,000 45,000,000 40,000,000  
Sales (6,000,000) (4,000,000) (19,000,000) (24,000,000)  
Settlements (3,000,000) (12,000,000) (6,000,000) (21,000,000)  
Transfers into level 3 18,000,000 50,000,000 58,000,000 111,000,000  
Transfers (out of) level 3 (20,000,000) (35,000,000) (62,000,000) (96,000,000)  
Fair value, ending balance 77,000,000 107,000,000 77,000,000 107,000,000  
Change in unrealized gains/(losses) related to financial instruments held 1,000,000 5,000,000 4,000,000 2,000,000  
Mortgage-backed securities, Commercial - nonagency          
Assets:          
Fair value, beginning balance 18,000,000 65,000,000 11,000,000 17,000,000  
Total realized/unrealized gains/(losses) (1,000,000) 3,000,000 2,000,000 5,000,000  
Purchases 0 10,000,000 7,000,000 27,000,000  
Sales 0 (24,000,000) (8,000,000) (38,000,000)  
Settlements 0 0 (13,000,000) (5,000,000)  
Transfers into level 3 9,000,000 3,000,000 30,000,000 63,000,000  
Transfers (out of) level 3 (13,000,000) (30,000,000) (16,000,000) (42,000,000)  
Fair value, ending balance 13,000,000 27,000,000 13,000,000 27,000,000  
Change in unrealized gains/(losses) related to financial instruments held (1,000,000) 3,000,000 (1,000,000) 1,000,000  
Total debt and equity instruments          
Assets:          
Fair value, beginning balance 4,543,000,000 7,293,000,000 5,370,000,000 7,894,000,000  
Total realized/unrealized gains/(losses) 72,000,000 179,000,000 (157,000,000) 489,000,000  
Purchases 452,000,000 1,258,000,000 2,632,000,000 3,973,000,000  
Sales (421,000,000) (2,173,000,000) (2,520,000,000) (4,041,000,000)  
Settlements (276,000,000) (508,000,000) (828,000,000) (1,851,000,000)  
Transfers into level 3 330,000,000 453,000,000 976,000,000 1,032,000,000  
Transfers (out of) level 3 (472,000,000) (431,000,000) (1,245,000,000) (1,425,000,000)  
Fair value, ending balance 4,228,000,000 6,071,000,000 4,228,000,000 6,071,000,000  
Change in unrealized gains/(losses) related to financial instruments held (7,000,000) 115,000,000 (269,000,000) 167,000,000  
Total debt instruments          
Assets:          
Fair value, beginning balance 3,849,000,000 6,278,000,000 4,385,000,000 6,902,000,000  
Total realized/unrealized gains/(losses) 22,000,000 153,000,000 53,000,000 364,000,000  
Purchases 433,000,000 1,224,000,000 2,486,000,000 3,804,000,000  
Sales (373,000,000) (2,095,000,000) (2,372,000,000) (3,909,000,000)  
Settlements (239,000,000) (483,000,000) (752,000,000) (1,714,000,000)  
Transfers into level 3 246,000,000 437,000,000 887,000,000 1,004,000,000  
Transfers (out of) level 3 (452,000,000) (422,000,000) (1,201,000,000) (1,359,000,000)  
Fair value, ending balance 3,486,000,000 5,092,000,000 3,486,000,000 5,092,000,000  
Change in unrealized gains/(losses) related to financial instruments held 1,000,000 92,000,000 (30,000,000) 87,000,000  
U.S. Treasury and government agencies          
Assets:          
Fair value, beginning balance 0 0 1,000,000 0  
Total realized/unrealized gains/(losses) 0 0 0 0  
Purchases 0 0 0 0  
Sales 0 0 0 0  
Settlements 0 0 0 0  
Transfers into level 3 0 1,000,000 0 1,000,000  
Transfers (out of) level 3 0 0 (1,000,000) 0  
Fair value, ending balance 0 1,000,000 0 1,000,000  
Change in unrealized gains/(losses) related to financial instruments held 0 0 0 0  
Obligations of U.S. states and municipalities          
Assets:          
Fair value, beginning balance 736,000,000 681,000,000 744,000,000 649,000,000  
Total realized/unrealized gains/(losses) 8,000,000 3,000,000 (3,000,000) 15,000,000  
Purchases 26,000,000 31,000,000 107,000,000 126,000,000  
Sales (70,000,000) 0 (70,000,000) (70,000,000)  
Settlements (1,000,000) 0 (79,000,000) (5,000,000)  
Transfers into level 3 0 0 0 0  
Transfers (out of) level 3 0 0 0 0  
Fair value, ending balance 699,000,000 715,000,000 699,000,000 715,000,000  
Change in unrealized gains/(losses) related to financial instruments held 7,000,000 3,000,000 (3,000,000) 15,000,000  
Non-U.S. government debt securities          
Assets:          
Fair value, beginning balance 183,000,000 37,000,000 78,000,000 46,000,000  
Total realized/unrealized gains/(losses) (9,000,000) 0 (19,000,000) 3,000,000  
Purchases 44,000,000 252,000,000 395,000,000 426,000,000  
Sales (29,000,000) (217,000,000) (213,000,000) (395,000,000)  
Settlements (2,000,000) 0 (2,000,000) 0  
Transfers into level 3 1,000,000 23,000,000 18,000,000 50,000,000  
Transfers (out of) level 3 (24,000,000) (15,000,000) (93,000,000) (50,000,000)  
Fair value, ending balance 164,000,000 80,000,000 164,000,000 80,000,000  
Change in unrealized gains/(losses) related to financial instruments held (9,000,000) 0 (18,000,000) 0  
Corporate debt securities          
Assets:          
Fair value, beginning balance 274,000,000 461,000,000 312,000,000 576,000,000  
Total realized/unrealized gains/(losses) (2,000,000) 7,000,000 (6,000,000) 0  
Purchases 156,000,000 193,000,000 297,000,000 690,000,000  
Sales (87,000,000) (327,000,000) (227,000,000) (473,000,000)  
Settlements (4,000,000) (22,000,000) (15,000,000) (398,000,000)  
Transfers into level 3 82,000,000 68,000,000 249,000,000 128,000,000  
Transfers (out of) level 3 (24,000,000) (19,000,000) (215,000,000) (162,000,000)  
Fair value, ending balance 395,000,000 361,000,000 395,000,000 361,000,000  
Change in unrealized gains/(losses) related to financial instruments held (3,000,000) 8,000,000 (1,000,000) 11,000,000  
Loans          
Assets:          
Fair value, beginning balance 1,986,000,000 4,488,000,000 2,719,000,000 4,837,000,000  
Total realized/unrealized gains/(losses) 17,000,000 131,000,000 58,000,000 309,000,000  
Purchases 188,000,000 564,000,000 1,223,000,000 2,055,000,000  
Sales (146,000,000) (1,498,000,000) (1,680,000,000) (2,565,000,000)  
Settlements (199,000,000) (421,000,000) (528,000,000) (1,186,000,000)  
Transfers into level 3 48,000,000 246,000,000 422,000,000 564,000,000  
Transfers (out of) level 3 (361,000,000) (303,000,000) (681,000,000) (807,000,000)  
Fair value, ending balance 1,533,000,000 3,207,000,000 1,533,000,000 3,207,000,000  
Change in unrealized gains/(losses) related to financial instruments held 3,000,000 71,000,000 (22,000,000) 73,000,000  
Asset-backed securities          
Assets:          
Fair value, beginning balance 87,000,000 83,000,000 153,000,000 302,000,000  
Total realized/unrealized gains/(losses) 6,000,000 5,000,000 15,000,000 27,000,000  
Purchases 5,000,000 170,000,000 64,000,000 279,000,000  
Sales (7,000,000) (10,000,000) (29,000,000) (178,000,000)  
Settlements (13,000,000) (8,000,000) (53,000,000) (44,000,000)  
Transfers into level 3 5,000,000 36,000,000 18,000,000 50,000,000  
Transfers (out of) level 3 (7,000,000) (5,000,000) (92,000,000) (165,000,000)  
Fair value, ending balance 76,000,000 271,000,000 76,000,000 271,000,000  
Change in unrealized gains/(losses) related to financial instruments held 3,000,000 4,000,000 8,000,000 2,000,000  
Equity securities          
Assets:          
Fair value, beginning balance 288,000,000 284,000,000 295,000,000 231,000,000  
Total realized/unrealized gains/(losses) 20,000,000 6,000,000 (1,000,000) 40,000,000  
Purchases 6,000,000 29,000,000 99,000,000 142,000,000  
Sales (48,000,000) (40,000,000) (108,000,000) (87,000,000)  
Settlements 0 0 (1,000,000) 0  
Transfers into level 3 82,000,000 16,000,000 86,000,000 18,000,000  
Transfers (out of) level 3 (19,000,000) (7,000,000) (41,000,000) (56,000,000)  
Fair value, ending balance 329,000,000 288,000,000 329,000,000 288,000,000  
Change in unrealized gains/(losses) related to financial instruments held (18,000,000) 7,000,000 11,000,000 34,000,000  
Other          
Assets:          
Fair value, beginning balance 406,000,000 731,000,000 690,000,000 761,000,000  
Total realized/unrealized gains/(losses) 30,000,000 20,000,000 (209,000,000) 85,000,000  
Purchases 13,000,000 5,000,000 47,000,000 27,000,000  
Sales 0 (38,000,000) (40,000,000) (45,000,000)  
Settlements (37,000,000) (25,000,000) (75,000,000) (137,000,000)  
Transfers into level 3 2,000,000 0 3,000,000 10,000,000  
Transfers (out of) level 3 (1,000,000) (2,000,000) (3,000,000) (10,000,000)  
Fair value, ending balance 413,000,000 691,000,000 413,000,000 691,000,000  
Change in unrealized gains/(losses) related to financial instruments held 10,000,000 16,000,000 (250,000,000) 46,000,000  
Total available-for-sale securities          
Assets:          
Fair value, beginning balance 148,000,000 548,000,000 277,000,000 664,000,000  
Total realized/unrealized gains/(losses) 0 2,000,000 1,000,000 14,000,000  
Purchases 0 0 0 0  
Sales 0 0 0 (50,000,000)  
Settlements (86,000,000) (63,000,000) (216,000,000) (141,000,000)  
Transfers into level 3 0 0 0 0  
Transfers (out of) level 3 0 0 0 0  
Fair value, ending balance 62,000,000 487,000,000 62,000,000 487,000,000  
Change in unrealized gains/(losses) related to financial instruments held 0 2,000,000 1,000,000 12,000,000  
Level 3 Rollforward Supplemental Data [Abstract]          
Realized gains/(losses) recorded in income 0 0 0 0  
Unrealized gains/(losses) recorded in OCI 0 2,000,000 1,000,000 14,000,000  
Asset-backed securities          
Assets:          
Fair value, beginning balance 147,000,000 547,000,000 276,000,000 663,000,000  
Total realized/unrealized gains/(losses) 0 2,000,000 1,000,000 14,000,000  
Purchases 0 0 0 0  
Sales 0 0 0 (50,000,000)  
Settlements (86,000,000) (63,000,000) (216,000,000) (141,000,000)  
Transfers into level 3 0 0 0 0  
Transfers (out of) level 3 0 0 0 0  
Fair value, ending balance 61,000,000 486,000,000 61,000,000 486,000,000  
Change in unrealized gains/(losses) related to financial instruments held 0 2,000,000 1,000,000 12,000,000  
Other          
Assets:          
Fair value, beginning balance 1,000,000 1,000,000 1,000,000 1,000,000  
Total realized/unrealized gains/(losses) 0 0 0 0  
Purchases 0 0 0 0  
Sales 0 0 0 0  
Settlements 0 0 0 0  
Transfers into level 3 0 0 0 0  
Transfers (out of) level 3 0 0 0 0  
Fair value, ending balance 1,000,000 1,000,000 1,000,000 1,000,000  
Change in unrealized gains/(losses) related to financial instruments held 0 0 0 0  
Loans          
Assets:          
Fair value, beginning balance 159,000,000 305,000,000 276,000,000 570,000,000  
Total realized/unrealized gains/(losses) (1,000,000) 8,000,000 (5,000,000) 32,000,000  
Purchases 1,000,000 0 123,000,000 0  
Sales 0 (26,000,000) 0 (26,000,000)  
Settlements (19,000,000) (10,000,000) (180,000,000) (299,000,000)  
Transfers into level 3 0 0 0 0  
Transfers (out of) level 3 0 0 (74,000,000) 0  
Fair value, ending balance 140,000,000 277,000,000 140,000,000 277,000,000  
Change in unrealized gains/(losses) related to financial instruments held (1,000,000) 8,000,000 (5,000,000) 8,000,000  
Mortgage servicing rights          
Assets:          
Fair value, beginning balance 6,241,000,000 5,753,000,000 6,030,000,000 6,096,000,000  
Total realized/unrealized gains/(losses) 98,000,000 (66,000,000) 576,000,000 (223,000,000)  
Purchases 291,000,000 253,000,000 770,000,000 624,000,000  
Sales (2,000,000) (2,000,000) (401,000,000) (140,000,000)  
Settlements (195,000,000) (200,000,000) (542,000,000) (619,000,000)  
Transfers into level 3 0 0 0 0  
Transfers (out of) level 3 0 0 0 0  
Fair value, ending balance 6,433,000,000 5,738,000,000 6,433,000,000 5,738,000,000  
Change in unrealized gains/(losses) related to financial instruments held 98,000,000 (66,000,000) 576,000,000 (224,000,000)  
Other assets          
Assets:          
Fair value, beginning balance 1,225,000,000 1,934,000,000 1,265,000,000 2,223,000,000  
Total realized/unrealized gains/(losses) (160,000,000) 18,000,000 (210,000,000) 248,000,000  
Purchases 2,000,000 3,000,000 49,000,000 35,000,000  
Sales 0 (2,000,000) (16,000,000) (157,000,000)  
Settlements (7,000,000) (82,000,000) (28,000,000) (478,000,000)  
Transfers into level 3 3,000,000 0 4,000,000 0  
Transfers (out of) level 3 0 0 (1,000,000) 0  
Fair value, ending balance 1,063,000,000 1,871,000,000 1,063,000,000 1,871,000,000  
Change in unrealized gains/(losses) related to financial instruments held $ (160,000,000) $ 16,000,000 $ (217,000,000) $ 126,000,000