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Loans - Consumer, Excluding Credit Card Loan Portfolio, Loan Modifications, Nature and Extent of Modifications (Details) - Consumer, excluding credit card - loan
3 Months Ended 9 Months Ended
Sep. 30, 2018
Sep. 30, 2017
Sep. 30, 2018
Sep. 30, 2017
Financing Receivable, Impaired [Line Items]        
Percentage, sum of items by type, may exceed     100.00%  
Total residential real estate – excluding PCI | Trial Modification        
Financing Receivable, Impaired [Line Items]        
Number of loans modified 1,099 742 3,684 2,896
Total residential real estate – excluding PCI | Permanent Modification        
Financing Receivable, Impaired [Line Items]        
Number of loans modified 1,658 1,738 6,379 5,980
Total residential real estate – excluding PCI | Interest rate reduction        
Financing Receivable, Impaired [Line Items]        
Concession granted 69.00% 61.00% 49.00% 69.00%
Total residential real estate – excluding PCI | Term or payment extension        
Financing Receivable, Impaired [Line Items]        
Concession granted 86.00% 70.00% 57.00% 80.00%
Total residential real estate – excluding PCI | Principal and/or interest deferred        
Financing Receivable, Impaired [Line Items]        
Concession granted 19.00% 12.00% 31.00% 13.00%
Total residential real estate – excluding PCI | Principal forgiveness        
Financing Receivable, Impaired [Line Items]        
Concession granted 8.00% 19.00% 7.00% 14.00%
Total residential real estate – excluding PCI | Other        
Financing Receivable, Impaired [Line Items]        
Concession granted 49.00% 27.00% 52.00% 21.00%
Residential mortgage | Trial Modification        
Financing Receivable, Impaired [Line Items]        
Number of loans modified 513 206 1,789 1,052
Residential mortgage | Permanent Modification        
Financing Receivable, Impaired [Line Items]        
Number of loans modified 719 510 2,374 1,952
Residential mortgage | Interest rate reduction        
Financing Receivable, Impaired [Line Items]        
Concession granted 58.00% 64.00% 36.00% 73.00%
Residential mortgage | Term or payment extension        
Financing Receivable, Impaired [Line Items]        
Concession granted 83.00% 80.00% 49.00% 84.00%
Residential mortgage | Principal and/or interest deferred        
Financing Receivable, Impaired [Line Items]        
Concession granted 30.00% 22.00% 47.00% 16.00%
Residential mortgage | Principal forgiveness        
Financing Receivable, Impaired [Line Items]        
Concession granted 9.00% 17.00% 7.00% 18.00%
Residential mortgage | Other        
Financing Receivable, Impaired [Line Items]        
Concession granted 36.00% 15.00% 40.00% 24.00%
Home equity | Trial Modification        
Financing Receivable, Impaired [Line Items]        
Number of loans modified 586 536 1,895 1,844
Home equity | Permanent Modification        
Financing Receivable, Impaired [Line Items]        
Number of loans modified 939 1,228 4,005 4,028
Home equity | Interest rate reduction        
Financing Receivable, Impaired [Line Items]        
Concession granted 77.00% 60.00% 57.00% 68.00%
Home equity | Term or payment extension        
Financing Receivable, Impaired [Line Items]        
Concession granted 88.00% 66.00% 62.00% 78.00%
Home equity | Principal and/or interest deferred        
Financing Receivable, Impaired [Line Items]        
Concession granted 11.00% 8.00% 22.00% 12.00%
Home equity | Principal forgiveness        
Financing Receivable, Impaired [Line Items]        
Concession granted 7.00% 19.00% 7.00% 12.00%
Home equity | Other        
Financing Receivable, Impaired [Line Items]        
Concession granted 58.00% 32.00% 58.00% 19.00%