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Loans - Consumer, Excluding Credit Card Loan Portfolio, Delinquency Statistics Junior Lien Home Equity Loans (Details) - USD ($)
$ in Millions
9 Months Ended
Sep. 30, 2018
Dec. 31, 2017
Sep. 30, 2017
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Loans $ 947,651 $ 924,838 $ 909,182
Consumer, excluding credit card      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Loans 375,958 372,553 $ 369,413
Consumer, excluding credit card | Total      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Loans $ 29,318 $ 33,450  
Total 30 plus day delinquency rate 2.61% 3.17%  
Consumer, excluding credit card | Total | Senior lien      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Percentage of senior liens to total financing receivables 37.00%    
Consumer, excluding credit card | Total | Junior lien      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Loans $ 18,568 $ 21,266  
Total 30 plus day delinquency rate 2.04% 2.64%  
Consumer, excluding credit card | HELOANs | Junior lien      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Loans $ 1,104 $ 1,371  
Total 30 plus day delinquency rate 2.99% 3.50%  
Consumer, excluding credit card | HELOCs, Within the revolving period | HELOCs      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Open-ended revolving period 10 years    
Consumer, excluding credit card | HELOCs, Within the revolving period | HELOCs | Junior lien      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Loans $ 5,482 $ 6,363  
Total 30 plus day delinquency rate 0.22% 0.50%  
Consumer, excluding credit card | HELOCs, Beyond the revolving period | HELOCs      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Amortization period 20 years    
Consumer, excluding credit card | HELOCs, Beyond the revolving period | HELOCs | Junior lien      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Loans $ 11,982 $ 13,532  
Total 30 plus day delinquency rate 2.78% 3.56%