10-Q 1 corpq12017.htm 10-Q Document

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
Quarterly report pursuant to Section 13 or 15(d) of
the Securities Exchange Act of 1934
For the quarterly period ended
Commission file
March 31, 2017
number 1-5805

JPMorgan Chase & Co.
(Exact name of registrant as specified in its charter)
Delaware
13-2624428
(State or other jurisdiction of
incorporation or organization)
(I.R.S. employer
identification no.)
 
 
270 Park Avenue, New York, New York
10017
(Address of principal executive offices)
(Zip Code)
 
 
Registrant’s telephone number, including area code: (212) 270-6000

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.
x  Yes
o  No

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).
x  Yes
o  No
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filer x
Accelerated file
o
 
 
 
Non-accelerated filer (Do not check if a smaller reporting company)      o
Smaller reporting company
o
 
 
 
 
Emerging growth company
o
 
 
 
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o
 
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
o  Yes
x  No
 
Number of shares of common stock outstanding as of March 31, 2017: 3,552,803,801
 



FORM 10-Q
TABLE OF CONTENTS
Page
Item 1.
 
 
 
 
73
 
74
 
75
 
76
 
77
 
78
 
149
 
150
 
151
Item 2.
 
 
3
 
4
 
5
 
7
 
9
 
11
 
12
 
13
 
16
 
31
 
32
 
40
 
56
 
57
 
62
 
67
 
70
 
72
Item 3.
160
Item 4.
160
 
Item 1.
160
Item 1A.
160
Item 2.
160
Item 3.
161
Item 4.
161
Item 5.
161
Item 6.
162

2



JPMorgan Chase & Co.
Consolidated financial highlights
(unaudited)
As of or for the period ended,
(in millions, except share, ratio, headcount data and where otherwise noted)
 
 
 
 
 
1Q17

4Q16

3Q16

2Q16

1Q16

Selected income statement data
 
 
 
 
 
Total net revenue
$
24,675

$
23,376

$
24,673

$
24,380

$
23,239

Total noninterest expense
15,019

13,833

14,463

13,638

13,837

Pre-provision profit
9,656

9,543

10,210

10,742

9,402

Provision for credit losses
1,315

864

1,271

1,402

1,824

Income before income tax expense
8,341

8,679

8,939

9,340

7,578

Income tax expense
1,893

1,952

2,653

3,140

2,058

Net income
$
6,448

$
6,727

$
6,286

$
6,200

$
5,520

Earnings per share data
 
 
 
 
 
Net income:    Basic
$
1.66

$
1.73

$
1.60

$
1.56

$
1.36

 Diluted
1.65

1.71

1.58

1.55

1.35

Average shares: Basic(a)
3,601.7

3,611.3

3,637.7

3,675.5

3,710.6

 Diluted(a)
3,630.4

3,646.6

3,669.8

3,706.2

3,737.6

Market and per common share data
 
 
 
 
 
Market capitalization
312,078

307,295

238,277

224,449

216,547

Common shares at period-end
3,552.8

3,561.2

3,578.3

3,612.0

3,656.7

Share price:(b)
 
 
 
 
 
High
$
93.98

$
87.39

$
67.90

$
66.20

$
64.13

Low
83.03

66.10

58.76

57.05

52.50

Close
87.84

86.29

66.59

62.14

59.22

Book value per share
64.68

64.06

63.79

62.67

61.28

Tangible book value per share (“TBVPS”)(c)
52.04

51.44

51.23

50.21

48.96

Cash dividends declared per share
0.50

0.48

0.48

0.48

0.44

Selected ratios and metrics
 
 
 
 
 
Return on common equity (“ROE”)
11
%
11
%
10
%
10
%
9
%
Return on tangible common equity (“ROTCE”)(c)
13

14

13

13

12

Return on assets
1.03

1.06

1.01

1.02

0.93

Overhead ratio
61

59

59

56

60

Loans-to-deposits ratio
63

65

65

66

64

High quality liquid assets (“HQLA”) (in billions)(d)
$
528

$
524

$
539

$
516

$
505

Common equity Tier 1 (“CET1”) capital ratio(e)
12.5%

12.4
%
12.0%

12.0
%
11.9
%
Tier 1 capital ratio(e)
14.3

14.1

13.6

13.6

13.5

Total capital ratio(e)
15.6

15.5

15.1

15.2

15.1

Tier 1 leverage ratio(e)
8.4

8.4

8.5

8.5

8.6

Selected balance sheet data (period-end)
 
 
 
 
 
Trading assets
$
402,513

$
372,130

$
374,837

$
380,793

$
366,153

Securities
281,850

289,059

272,401

278,610

285,323

Loans
895,974

894,765

888,054

872,804

847,313

Core loans
812,119

806,152

795,077

775,813

746,196

Average core loans
805,382

799,698

779,383

760,721

737,297

Total assets
2,546,290

2,490,972

2,521,029

2,466,096

2,423,808

Deposits
1,422,999

1,375,179

1,376,138

1,330,958

1,321,816

Long-term debt(f)
289,492

295,245

309,418

295,627

290,754

Common stockholders’ equity
229,795

228,122

228,263

226,355

224,089

Total stockholders’ equity
255,863

254,190

254,331

252,423

250,157

Headcount
246,345

243,355

242,315

240,046

237,420

Credit quality metrics
 
 
 
 
 
Allowance for credit losses
$
14,490

$
14,854

$
15,304

$
15,187

$
15,008

Allowance for loan losses to total retained loans
1.52%

1.55%

1.61%

1.64%

1.66%

Allowance for loan losses to retained loans excluding purchased credit-impaired loans(g)
1.31

1.34

1.37

1.40

1.40

Nonperforming assets
$
6,826

$
7,535

$
7,779

$
7,757

$
8,023

Net charge-offs(h)
1,654

1,280

1,121

1,181

1,110

Net charge-off rate(h)
0.76%

0.58%

0.51%

0.56%

0.53%

(a)
The prior period amounts have been revised to conform with the current period presentation. The revision had no impact on the Firm’s reported earnings per share.
(b)
Share prices are from the New York Stock Exchange.
(c)
TBVPS and ROTCE are non-GAAP financial measures. For further discussion of these measures, see Explanation and Reconciliation of the Firm’s Use of Non-GAAP Financial Measures and Key Financial Performance Measures on pages 13–15.
(d)
HQLA represents the amount of assets that qualify for inclusion in the liquidity coverage ratio. For additional information, see HQLA on page 57.
(e)
Ratios presented are calculated under the Basel III Transitional capital rules and for the capital ratios represent the Collins Floor. See Capital Risk Management on pages 32–39 for additional information on Basel III.
(f)
Included unsecured long-term debt of $212.0 billion, $212.6 billion, $226.8 billion, $220.6 billion and $216.1 billion at March 31, 2017, December 31, 2016, September 30, 2016, June 30, 2016 and March 31, 2016, respectively.    
(g)
Excluded the impact of residential real estate purchased credit-impaired (“PCI”) loans, a non-GAAP financial measure. For further discussion of these measures, see Explanation and Reconciliation of the Firm’s Use of Non-GAAP Financial Measures and Key Performance Measures on pages 13–15. For further discussion, see Allowance for credit losses on pages 53–55.
(h)
For the first quarter of 2017, excluding net charge-offs of $467 million related to the student loan portfolio write-down, the net charge-off rate would have been 0.54%. For additional information, refer to CCB segment results on page 17.

3


INTRODUCTION
The following is management’s discussion and analysis (“MD&A”) of the financial condition and results of operations of JPMorgan Chase & Co. (“JPMorgan Chase” or the “Firm”) for the first quarter of 2017.
This Form 10-Q should be read in conjunction with JPMorgan Chase’s Annual Report on Form 10-K for the year ended December 31, 2016, filed with the U.S. Securities and Exchange Commission (“2016 Annual Report” or 2016 “Form 10-K”), to which reference is hereby made. See the Glossary of terms and acronyms on pages 151–159 for definitions of terms and acronyms used throughout this Form 10-Q.
The MD&A included in this Form 10-Q contains statements that are forward-looking within the meaning of the Private Securities Litigation Reform Act of 1995. These statements are based on the current beliefs and expectations of JPMorgan Chase’s management and are subject to significant risks and uncertainties. Actual results may differ from those set forth in the forward-looking statements. For a discussion of certain of those risks and uncertainties and the factors that could cause JPMorgan Chase’s actual results to differ materially because of those risks and uncertainties, see Forward-looking Statements on page 72 of this Form 10-Q and Part I, Item 1A, Risk Factors, on pages 8–21 of JPMorgan Chase’s 2016 Annual Report.
JPMorgan Chase & Co., a financial holding company incorporated under Delaware law in 1968, is a leading global financial services firm and one of the largest banking institutions in the United States of America (U.S.), with operations worldwide; the Firm had $2.5 trillion in assets and $255.9 billion in stockholders’ equity as of March 31, 2017. The Firm is a leader in investment banking, financial
 
services for consumers and small businesses, commercial banking, financial transaction processing and asset management. Under the J.P. Morgan and Chase brands, the Firm serves millions of customers in the U.S. and many of the world’s most prominent corporate, institutional and government clients.
JPMorgan Chase’s principal bank subsidiaries are JPMorgan Chase Bank, National Association (JPMorgan Chase Bank, N.A.), a national banking association with U.S. branches in 23 states, and Chase Bank USA, National Association (Chase Bank USA, N.A.), a national banking association that is the Firm’s credit card-issuing bank. JPMorgan Chase’s principal nonbank subsidiary is J.P. Morgan Securities LLC (JPMorgan Securities), the Firm’s U.S. investment banking firm. The bank and nonbank subsidiaries of JPMorgan Chase operate nationally as well as through overseas branches and subsidiaries, representative offices and subsidiary foreign banks. One of the Firm’s principal operating subsidiaries in the United Kingdom (U.K.) is J.P. Morgan Securities plc, a subsidiary of JPMorgan Chase Bank, N.A.
For management reporting purposes, the Firm’s activities are organized into four major reportable business segments, as well as a Corporate segment. The Firm’s consumer business is the Consumer & Community Banking (CCB) segment. The Firm’s wholesale business segments are Corporate & Investment Bank (CIB), Commercial Banking (CB), and Asset & Wealth Management (AWM). For a description of the Firm’s business segments, and the products and services they provide to their respective client bases, refer to Note 33 of JPMorgan Chase’s 2016 Annual Report.



4


EXECUTIVE OVERVIEW
This executive overview of the MD&A highlights selected information and may not contain all of the information that is important to readers of this Form 10-Q. For a complete description of the trends and uncertainties, as well as the risks and critical accounting estimates affecting the Firm and its various lines of business, this Form 10-Q should be read in its entirety.
Financial performance of JPMorgan Chase
 
 
(unaudited)
As of or for the period ended,
(in millions, except per share data and ratios)
Three months ended March 31,
2017

 
2016

 
Change

Selected income statement data
 
 
 
 
 
Total net revenue
$
24,675

 
$
23,239

 
6
 %
Total noninterest expense
15,019

 
13,837

 
9

Pre-provision profit
9,656

 
9,402

 
3

Provision for credit losses
1,315

 
1,824

 
(28
)
Net income
6,448

 
5,520

 
17

Diluted earnings per share
$
1.65

 
$
1.35

 
22

Selected ratios and metrics
 
 
 
 
 
Return on common equity
11
%
 
9
%
 
 
Return on tangible common equity
13

 
12

 
 
Book value per share
$
64.68

 
$
61.28

 
6

Tangible book value per share
52.04

 
48.96

 
6

Capital ratios(a)
 
 
 
 
 
CET1
12.5%

 
11.9
%
 
 
Tier 1 capital
14.3

 
13.5

 
 
Total capital
15.6

 
15.1

 
 
(a)
Ratios presented are calculated under the Basel III Transitional capital rules and represent the Collins Floor. See Capital Risk Management on pages 32–39 for additional information on Basel III.
Firmwide overview
JPMorgan Chase reported strong results in the first quarter of 2017 with net income of $6.4 billion, or $1.65 per share, on net revenue of $24.7 billion. The Firm reported ROE of 11% and ROTCE of 13%.
Net income increased 17% compared with the prior year reflecting higher net revenue, lower provision for credit losses and lower income tax expense, largely offset by higher noninterest expense.
Total net revenue increased 6% compared with the prior year. Net interest income was $12.1 billion, up 6%, primarily driven by loan growth and the net impact of higher interest rates. Noninterest revenue was $12.6 billion, up 6%, primarily driven by higher CIB Markets and Banking revenue, largely offset by higher Card new account origination costs and lower mortgage servicing rights (“MSRs”) risk management results.
Noninterest expense was $15.0 billion, up 9%, compared with the prior year, primarily driven by higher compensation and legal expense, auto lease depreciation, and FDIC-related expense, as well as a contribution to the Firm’s Foundation.
 
Income tax expense decreased compared with the prior year predominantly due to a higher tax benefit related to the appreciation of the Firm’s stock price upon vesting of employee stock-awards above their original grant price.
The provision for credit losses was $1.3 billion, a decrease from $1.8 billion in the prior year, due to a benefit in the wholesale provision, partially offset by an increase in the consumer provision. The wholesale benefit reflected a net reduction in the allowance for credit losses of $93 million in the current quarter, primarily driven by Oil & Gas, versus an increase of $713 million in the prior year quarter. The increase in the consumer provision included a write-down of the student loan portfolio to its estimated fair value as a result of transferring the portfolio to held-for-sale, and higher Card net charge-offs, which were in line with expectations. Refer to CCB segment results on page 17 for additional information regarding the student loan transfer.
The total allowance for credit losses was $14.5 billion at March 31, 2017, and the Firm had a loan loss coverage ratio, excluding the PCI portfolio, of 1.31%, compared with 1.40% in the prior year. The Firm’s nonperforming assets totaled $6.8 billion at March 31, 2017, a decrease from the prior-quarter and prior-year levels of $7.5 billion and $8.0 billion, respectively.
Firmwide average core loans increased 9% compared with the prior year.
The Firm added to its capital, ending the first quarter of 2017 with a TBVPS of $52.04, up 6% compared with the prior year.
The Firm’s estimated Basel III Fully Phased-In CET1 capital was $184 billion, and the Advanced and Standardized CET1 ratios were 12.4%.
The Fully Phased-In supplementary leverage ratio (“SLR”) was 6.6% for the Firm and 6.7% for JPMorgan Chase Bank, N.A. at March 31, 2017.
ROTCE, TBVPS and core loans are considered key financial performance measures. Each of the Fully Phased-In capital and leverage measures is considered a key regulatory capital measure. For a further discussion of each of these measures, see Explanation and Reconciliation of the Firm’s Use of Non-GAAP Financial Measures and Key Performance Measures on pages 13–15, and Capital Risk Management on pages 32–39.
Business highlights
CCB: average core loans and average deposits each increased 11% from the prior year; active mobile customers of 27.3 million, an increase of 14% from the prior year; credit card sales volume increased 15%, and merchant processing volume increased 11%, from the prior year.
CIB maintained its #1 ranking for Global Investment Banking fees with 8.5% wallet share for the three months ended March 31, 2017.

5


CB had record revenue and record net income. Average loans were also a record, increasing 12% from the prior year.
AWM had record average loans, increasing 7% compared with the prior year; record average deposit balances, increasing 5%; and record assets under management of $1.8 trillion, increasing 10%. 77% of AWM’s mutual fund assets under management ranked in the 1st or 2nd quartiles over the past 5 years.
For a detailed discussion of results by line of business, refer to the Business Segment Results on pages 16–30.
JPMorgan Chase continues to support consumers, businesses and communities around the globe. The Firm provided credit and raised capital of $561 billion for wholesale and consumer clients during the first three months of 2017:
$69 billion of credit for consumers
$5 billion of credit for U.S. small businesses
$175 billion of credit for corporations
$296 billion of capital raised for corporate clients and non-U.S. government entities
$16 billion of credit and capital raised for nonprofit and U.S. government entities, including states, municipalities, hospitals and universities

 
2017 outlook
These current expectations are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Such forward-looking statements are based on the current beliefs and expectations of JPMorgan Chase’s management and are subject to significant risks and uncertainties. These risks and uncertainties could cause the Firm’s actual results to differ materially from those set forth in such forward-looking statements. See Forward-Looking Statements on page 72 of this Form 10-Q and Risk Factors on pages 8–21 of JPMorgan Chase’s 2016 Annual Report. There is no assurance that actual results for the full year of 2017 will be in line with the outlook set forth below, and the Firm does not undertake to update any of these forward-looking statements to reflect the impact of circumstances or events that arise after the date hereof.
JPMorgan Chase’s outlook for the remainder of 2017 should be viewed against the backdrop of the global and U.S. economies, financial markets activity, the geopolitical environment, the competitive environment, client activity levels, and regulatory and legislative developments in the U.S. and other countries where the Firm does business. Each of these interrelated factors will affect the performance of the Firm and its lines of business. The Firm expects it will continue to make appropriate adjustments to its businesses and operations in response to ongoing developments in the legal and regulatory, as well as business and economic, environment in which it operates.
Management’s current expectations:
Second quarter 2017 net interest income is expected to be approximately $400 million higher than in the first quarter of 2017. Management also expects 2017 net interest income to increase approximately $4.5 billion compared with the prior year, based upon market implied interest rates at quarter-end.
The Firm continues to take a disciplined approach to managing its expenses, while investing in growth and innovation. As a result, Firmwide adjusted expense in 2017 is expected to be approximately $58 billion (excluding Firmwide legal expense).
The Firm continues to experience charge-off rates at or near historically low levels, reflecting favorable credit trends across the consumer and wholesale portfolios. Management expects total net charge-offs of approximately $5 billion in 2017, excluding net charge-offs of $467 million related to the student loan portfolio write-down in the first quarter. In Card, management expects the portfolio average net charge-off rate to increase in 2017, but remain below 3.00% for the year, reflecting continued loan growth and the seasoning of newer vintages, with quarterly net-charge offs reflecting normal seasonal trends.




6


CONSOLIDATED RESULTS OF OPERATIONS
This section provides a comparative discussion of JPMorgan Chase’s Consolidated Results of Operations on a reported basis for the three months ended March 31, 2017 and 2016, unless otherwise specified. Factors that relate primarily to a single business segment are discussed in more detail within that business segment. For a discussion of the Critical Accounting Estimates Used by the Firm that affect the Consolidated Results of Operations, see pages 67–69 of this Form 10-Q and pages 132–134 of JPMorgan Chase’s 2016 Annual Report.
Revenue
 
 
 
 
 
 
Three months ended March 31,
(in millions)
2017

 
2016

 
Change

Investment banking fees
$
1,817

 
$
1,333

 
36
 %
Principal transactions
3,582

 
2,679

 
34

Lending- and deposit-related fees
1,448

 
1,403

 
3

Asset management, administration and commissions
3,677

 
3,624

 
1

Securities gains/(losses)
(3
)
 
51

 
NM

Mortgage fees and related income
406

 
667

 
(39
)
Card income
914

 
1,301

 
(30
)
Other income(a)
770

 
801

 
(4
)
Noninterest revenue
12,611

 
11,859

 
6

Net interest income
12,064

 
11,380

 
6

Total net revenue
$
24,675

 
$
23,239

 
6%

(a)
Included operating lease income of $824 million and $615 million for the three months ended March 31, 2017 and 2016, respectively.
Total net revenue increased by 6% on higher net interest income and noninterest revenue. Growth in noninterest revenue was driven by CIB Markets and Banking activities, partially offset by higher Card new account origination costs and lower Mortgage Banking MSR risk management results and servicing revenue.
Investment banking fees increased due to higher debt and equity underwriting fees reflecting strong underlying issuance activity and market share gains, partially offset by lower advisory fees. For additional information, see CIB segment results on pages 21–25 and Note 5.
 
Principal transactions revenue increased reflecting broad-based strength across products in CIB’s Fixed Income Markets business, including:
improvement in Rates reflecting increased market activity particularly in Europe in advance of upcoming elections and in reaction to central bank actions
higher revenue from Securitized Products and Credit driven by strong demand and spread tightening.
For additional information, see CIB and Corporate segment results on pages 21–25 and page 30, respectively, and
Note 5.
Mortgage fees and related income decreased driven by lower MSR risk management results and lower servicing revenue due to lower average third-party loans serviced. For further information on mortgage fees and related income, see CCB segment results on pages 17–20 and
Note 15.
Card income decreased predominantly driven by higher new account origination costs, partially offset by higher other card-related fees, largely annual fees. For further information, see CCB segment results on pages 17–20.
Other income decreased primarily reflecting the absence of a gain in the prior year on the disposal of an asset in AWM and due to lower other income in CIB, partially offset by higher operating lease income reflecting growth in auto operating lease volume in CCB. For further information on other income, see Note 5.
Net interest income increased primarily driven by loan growth across the businesses and the net impact of higher rates. The Firm’s average interest-earning assets were $2.2 trillion, and the net interest yield on these assets, on a fully taxable equivalent (“FTE) basis, was 2.33%, an increase of 3 basis points from the prior year.
For additional information on asset management, administration and commissions income, see the segment discussions of CIB and AWM on pages 21–25 and pages 28–29, respectively, and Note 5; on lending- and deposit-related fees, see the segment results for CCB on pages 17–20, CIB on pages 21–25, and CB on pages 26–27 and Note 5; and on securities gains, see the Corporate segment discussion on page 30.

7


Provision for credit losses
 
 
 
 
 
Three months ended March 31,
 
2017

 
2016

 
Change

Consumer, excluding credit card
$
442

 
$
221

 
100%

Credit card
993

 
830

 
20

Total consumer
1,435

 
1,051

 
37

Wholesale
(120
)
 
773

 
NM

Total provision for credit losses
$
1,315

 
$
1,824

 
(28
)%
The provision for credit losses decreased as a result of:
a net reduction in the wholesale allowance for credit losses of $93 million versus additions to the allowance of $713 million in the prior year. The net reduction in the current quarter was primarily driven by Oil & Gas; partially offset by
an increase in the consumer provision of $218 million related to the transfer of the student loan portfolio to held-for-sale, and higher net charge-offs of $163 million in the credit card portfolio, which were in line with expectations.
For a more detailed discussion of the student loan transfer, see CCB segment results on pages 17–20; the credit portfolio and the allowance for credit losses, see the segment discussions of CCB on pages 17–20, CIB on pages 21–25, CB on pages 26–27, the Allowance for Credit Losses on pages 53–55 and Note 13.
 
Noninterest expense
 
 
 
 
 
Three months ended March 31,
 
2017

 
2016

 
Change

Compensation expense
$
8,201

 
$
7,660

 
7
 %
Noncompensation expense:
 
 
 
 
 
Occupancy
961

 
883

 
9

Technology, communications and equipment
1,828

 
1,618

 
13

Professional and outside services
1,543

 
1,548

 

Marketing
713

 
703

 
1

Other expense(a)(b)
1,773

 
1,425

 
24

Total noncompensation expense
6,818

 
6,177

 
10

Total noninterest expense
$
15,019

 
$
13,837

 
9
 %
(a)
Included Firmwide legal expense of $218 million and $(46) million for the three months ended March 31, 2017 and 2016, respectively.
(b)
Included FDIC-related expense of $381 million and $269 million for the three months ended March 31, 2017 and 2016, respectively.
Compensation expense increased predominantly driven by:
higher performance-based compensation expense and
investments in headcount, including bankers and support staff in certain businesses.
Noncompensation expense increased as a result of:
higher net legal expense
higher depreciation expense from growth in auto operating lease volume in CCB
higher FDIC-related expense, and
a contribution to the Firm’s Foundation.
For a further discussion of legal expense, see Note 22.
Income tax expense
 
 
Three months ended March 31,
 
2017

 
2016

 
Change

Income before income tax expense
$
8,341

 
$
7,578

 
10
 %
Income tax expense
1,893

 
2,058

 
(8
)
Effective tax rate
22.7
%
 
27.2
%
 
 
The effective tax rate decreased predominantly due to a higher tax benefit related to the appreciation of the Firm’s stock price upon vesting of employee stock-based awards above their original grant price, and the continued utilization of certain deferred tax assets.

8


CONSOLIDATED BALANCE SHEETS ANALYSIS
Consolidated balance sheets overview
The following is a discussion of the significant changes between March 31, 2017, and December 31, 2016.
Selected Consolidated balance sheets data
(in millions)
Mar 31,
2017

 
Dec 31,
2016

Change

Assets
 
 
 
 
Cash and due from banks
$
20,484

 
$
23,873

(14
)%
Deposits with banks
439,911

 
365,762

20

Federal funds sold and securities purchased under resale agreements
190,566

 
229,967

(17
)
Securities borrowed
92,309

 
96,409

(4
)
Trading assets:
 
 
 
 
Debt and equity instruments
346,450

 
308,052

12

Derivative receivables
56,063

 
64,078

(13
)
Securities
281,850

 
289,059

(2
)
Loans
895,974

 
894,765


Allowance for loan losses
(13,413
)
 
(13,776
)
(3
)
Loans, net of allowance for loan losses
882,561

 
880,989


Accrued interest and accounts receivable
60,038

 
52,330

15

Premises and equipment
14,227

 
14,131

1

Goodwill
47,292

 
47,288


Mortgage servicing rights
6,079

 
6,096


Other intangible assets
847

 
862

(2
)
Other assets
107,613

 
112,076

(4
)
Total assets
$
2,546,290

 
$
2,490,972

2
 %
Cash and due from banks and deposits with banks increased primarily driven by deposit growth and a shift in the deployment of excess cash from securities purchased under resale agreements. The Firm’s excess cash is placed with various central banks, predominantly Federal Reserve Banks.
Federal funds sold and securities purchased under resale agreements decreased due to the shift in the deployment of excess cash to deposits with banks.
For additional information on the Firm’s Liquidity Risk Management, see pages 57–61.
Trading assets and liabilities–debt and equity instruments increased predominantly related to client-driven market-making activities in CIB, reflecting :
an increase in CIB Markets trading assets driven by higher debt and equity instruments to facilitate client demand on increased market activity
an increase in trading liabilities driven by higher levels of client-driven short positions in debt instruments.
For additional information, refer to Note 2.
Trading assets and liabilities–derivative receivables and payables decreased predominantly related to client-driven market-making activities in CIB Markets, reflecting a decrease in derivative receivables and payables driven by maturities and market movements, which reduced foreign exchange and interest rate receivables, as well as foreign exchange payables.
 
For additional information, refer to Derivative contracts on pages 51–52, and Notes 2 and 4.
Loans were flat and reflected the following:
higher wholesale loans predominantly driven by originations of commercial real estate loans and commercial and industrial loans
lower consumer loans reflecting the seasonal decline in credit card balances, lower home equity loans and a write-down of the student loan portfolio which was transferred to held-for-sale, largely offset by originations of high-quality prime mortgages in CCB and AWM.
The allowance for loan losses decreased reflecting the utilization of the allowance for loan losses in connection with the transfer of the student loan portfolio to held-for-sale, and the net reduction in the wholesale allowance primarily driven by Oil & Gas.
For detailed discussion of loans and the allowance for loan losses, refer to Credit Risk Management on pages 40–55, and Notes 2, 3, 12 and 13.
Accrued interest and accounts receivable increased reflecting higher client receivables related to client-driven market-making activities in CIB.
For information on Securities, see Notes 2 and 10; and MSRs, see Note 15.


9


Selected Consolidated balance sheets data (continued)
 
(in millions)
Mar 31,
2017

 
Dec 31,
2016

Change

Liabilities
 
 
 
 
Deposits
$
1,422,999

 
$
1,375,179

3
 %
Federal funds purchased and securities loaned or sold under repurchase agreements
183,316

 
165,666

11

Commercial paper
14,908

 
11,738

27

Other borrowed funds
24,342

 
22,705

7

Trading liabilities:
 
 
 
 
Debt and equity instruments
90,913

 
87,428

4

Derivative payables
44,575

 
49,231

(9
)
Accounts payable and other liabilities
183,200

 
190,543

(4
)
Beneficial interests issued by consolidated variable interest entities (“VIEs”)
36,682

 
39,047

(6
)
Long-term debt
289,492

 
295,245

(2
)
Total liabilities
2,290,427

 
2,236,782

2

Stockholders’ equity
255,863

 
254,190

1

Total liabilities and stockholders’ equity
$
2,546,290

 
$
2,490,972

2
 %
Deposits increased due to the following:
higher consumer deposits reflecting the continuation of strong growth from existing and new customers, low attrition rates and seasonal factors
higher wholesale deposits driven by growth in client activity in CIB’s Securities Services business, partially offset by the impact of seasonality in CB and lower balances in AWM driven by market improvement, which resulted in net inflows to investment products.
For more information on deposits, refer to the Liquidity Risk Management discussion on pages 57–61; and Notes 2
and 16.
Federal funds purchased and securities loaned or sold under repurchase agreements increased predominantly due to higher financing of client-driven market-making activities in CIB. For additional information on the Firm’s Liquidity Risk Management, see pages 57–61.
 
Commercial paper increased reflecting higher issuance in the wholesale markets consistent with Treasury and Chief Investment Office’s (“CIO”) short-term funding plans. For additional information, see Liquidity Risk Management on pages 57–61.
Accounts payable and other liabilities decreased due to lower payables to merchants in CCB.
For information on the Firm’s long-term debt activities, see Liquidity Risk Management on pages 57–61; on changes in stockholders’ equity, see page 76, and on the Firm’s capital actions, see Capital actions on page 38.

10


CONSOLIDATED CASH FLOWS ANALYSIS
Consolidated cash flows overview
The following is a discussion of cash flow activities during
the three months ended March 31, 2017 and 2016.
(in millions)
 
Three months ended March 31,
 
2017

 
2016

Net cash provided by/(used in)
 
 
 
 
Operating activities
 
$
(20,036
)
 
$
(21,383
)
Investing activities
 
(27,037
)
 
(34,581
)
Financing activities
 
43,605

 
53,584

Effect of exchange rate changes on cash
 
79

 
102

Net increase/(decrease) in cash and due from banks
 
$
(3,389
)
 
$
(2,278
)
Operating activities
Cash used in operating activities for the period ending March 31, 2017 resulted from:
Client-driven market-making activities in CIB
an increase in trading assets-debt and equity instruments to facilitate client demand on increased market activity
an increase in accrued interest and accounts receivable due to higher client receivables
lower derivative receivables, partially offset by lower derivative payables reflecting the impact of maturities and market movements
Other operating activities
a decrease in accounts payable and other liabilities due to lower payables to merchants in CCB
higher net originations and purchases of loans held-for-sale predominantly in CIB and CB.
Cash used in operating activities in 2016 from client-driven market-making activities in CIB resulted from:
an increase in accrued interest and accounts receivable due to higher unsettled securities transactions, and higher brokerage customer receivables
an increase in trading assets, which was largely offset by cash provided by trading liabilities.

 
Investing activities
Cash used in investing activities during 2017 resulted from:
an increase in deposits with banks, which were placed with various central banks, predominantly Federal Reserve Banks
net loan originations of commercial real estate and commercial and industrial loans in the wholesale portfolio, which were largely offset by lower consumer loans reflecting the seasonal decline in credit card balances
Partially offsetting these cash outflows were net proceeds from paydowns, maturities, sales and purchases of investment securities and a decrease in securities purchased under resale agreements due to the shift in the deployment of excess cash to deposits with banks.
Cash used in investing activities during 2016 resulted from:
an increase in deposits with banks, which were placed with various central banks, predominantly Federal Reserve Banks
net originations of consumer and wholesale loans
a net increase in securities purchased under resale agreements due to a higher demand for securities to cover short positions related to client-driven market-making activities in CIB.
Financing activities
Cash provided by financing activities in 2017 resulted from:
higher consumer deposits reflecting the continuation of strong growth from existing and new customers, low attrition rates and seasonal factors
higher wholesale deposits reflecting growth in client activity
an increase in securities loaned or sold under repurchase agreements predominantly due to higher financing of client-driven market-making activities in CIB.
Cash provided by financing activities in 2016 resulted from:
an increase in consumer deposits reflecting seasonal factors and continued growth from new and existing customers
an increase in wholesale deposits reflecting growth in client activity.
For both periods, cash was used for net payments of long-term borrowings, repurchases of common stock and dividends on common and preferred stock.
For a further discussion of the activities affecting the Firm’s cash flows, see Consolidated Balance Sheets Analysis on pages 9–10, Capital Risk Management on pages 32–39, and Liquidity Risk Management on pages 57–61 of this Form 10-Q, and pages 110–115 of JPMorgan Chase’s 2016 Annual Report.




11


OFF-BALANCE SHEET ARRANGEMENTS
In the normal course of business, the Firm enters into various contractual obligations that may require future cash payments. Certain obligations are recognized on-balance sheet, while others are off-balance sheet under accounting principles generally accepted in the U.S. (“U.S. GAAP”). The Firm is involved with several types of off–balance sheet arrangements, including through nonconsolidated special-purpose entities (“SPEs”), which are a type of VIE, and through lending-related financial instruments (e.g., commitments and guarantees). For further discussion, see Note 20 of this Form 10-Q and Off–Balance Sheet Arrangements and Contractual Cash Obligations on pages 45–46 and Note 29 of JPMorgan Chase’s 2016 Annual Report.
Special-purpose entities
The most common type of VIE is an SPE. SPEs are commonly used in securitization transactions in order to isolate certain assets and distribute the cash flows from those assets to investors. SPEs are an important part of the financial markets, including the mortgage- and asset-backed securities and commercial paper markets, as they provide market liquidity by facilitating investors’ access to specific portfolios of assets and risks. The Firm holds capital, as deemed appropriate, against all SPE-related transactions and related exposures, such as derivative transactions and lending-related commitments and guarantees. For further information on the types of SPEs, see Note 14 of this Form 10-Q, and Note 1 and Note 16 of JPMorgan Chase’s 2016 Annual Report.
Implications of a credit rating downgrade to JPMorgan Chase Bank, N.A.
For certain liquidity commitments to SPEs, JPMorgan Chase Bank, N.A. could be required to provide funding if its short-term credit rating were downgraded below specific levels, primarily “P-1”, “A-1” and “F1” for Moody’s Investors Service (“Moody’s”), Standard & Poor’s and Fitch, respectively. These liquidity commitments support the issuance of asset-backed commercial paper by Firm-administered consolidated SPEs. In the event of a short-term credit rating downgrade, JPMorgan Chase Bank, N.A., absent other solutions, would be required to provide funding to the SPE if the commercial paper could not be reissued as it matured. The aggregate amounts of commercial paper outstanding held by third parties as of March 31, 2017, and December 31, 2016, was $3.1 billion and $2.7 billion, respectively. The aggregate amounts of commercial paper issued by these SPEs could increase in future periods should clients of the Firm-administered consolidated SPEs draw down on certain unfunded lending-related commitments. These unfunded lending-related commitments were $7.0 billion and $7.4 billion at March 31, 2017, and December 31, 2016, respectively. The Firm could facilitate the refinancing of some of the clients’ assets in order to reduce the funding obligation. For further
 
information, see the discussion of Firm-administered multiseller conduits in Note 14.
The Firm also acts as liquidity provider for certain municipal bond vehicles. The Firm’s obligation to perform as liquidity provider is conditional and is limited by certain termination events, which include bankruptcy or failure to pay by the municipal bond issuer and any credit enhancement provider, an event of taxability on the municipal bonds or the immediate downgrade of the municipal bond to below investment grade. See Note 14 for additional information.
Off–balance sheet lending-related financial instruments, guarantees, and other commitments
JPMorgan Chase provides lending-related financial instruments (e.g., commitments and guarantees) to meet the financing needs of its customers. The contractual amount of these financial instruments represents the maximum possible credit risk to the Firm should the counterparty draw upon the commitment or the Firm be required to fulfill its obligation under the guarantee, and should the counterparty subsequently fail to perform according to the terms of the contract. Most of these commitments and guarantees are refinanced, extended, cancelled, or expire without being drawn or a default occurring. As a result, the total contractual amount of these instruments is not, in the Firm’s view, representative of its actual future credit exposure or funding requirements. For further discussion of lending-related financial instruments, guarantees and other commitments, and the Firm’s accounting for them, see Lending-related commitments on page 51 and Note 20. For a discussion of liabilities associated with loan sales and securitization-related indemnifications, see Note 20.

12


EXPLANATION AND RECONCILIATION OF THE FIRM’S USE OF NON-GAAP FINANCIAL MEASURES AND KEY PERFORMANCE MEASURES
Non-GAAP financial measures
The Firm prepares its Consolidated Financial Statements using U.S. GAAP; these financial statements appear on pages 73–77. That presentation, which is referred to as “reported” basis, provides the reader with an understanding of the Firm’s results that can be tracked consistently from year-to-year and enables a comparison of the Firm’s performance with other companies’ U.S. GAAP financial statements.
In addition to analyzing the Firm’s results on a reported basis, management reviews the Firm’s results, including the overhead ratio, and the results of the lines of business, on a “managed” basis, which are non-GAAP financial measures. The Firm’s definition of managed basis starts with the reported U.S. GAAP results and includes certain reclassifications to present total net revenue for the Firm (and each of the reportable business segments) on a FTE basis. Accordingly, revenue from investments that receive tax credits and tax-exempt securities is presented in the managed results on a basis comparable to taxable investments and securities. These non-GAAP financial measures allow management to assess the comparability of revenue from year-to-year arising from both taxable and tax-exempt sources. The corresponding income tax impact
 
related to tax-exempt items is recorded within income tax expense/(benefit). These adjustments have no impact on net income as reported by the Firm as a whole or by the lines of business.
Management also uses certain non-GAAP financial measures at the Firm and business-segment level, because these other non-GAAP financial measures provide information to investors about the underlying operational performance and trends of the Firm or of the particular business segment, as the case may be, and, therefore, facilitate a comparison of the Firm or the business segment with the performance of its relevant competitors. For additional information on these non-GAAP measures, see Business Segment Results on pages 16–30.
Additionally, certain credit metrics and ratios disclosed by the Firm exclude PCI loans, and are therefore non-GAAP measures. For additional information on these non-GAAP measures, see Credit Risk Management on pages 40–55.
Non-GAAP financial measures used by the Firm may not be comparable to similarly named non-GAAP financial measures used by other companies.
The following summary table provides a reconciliation from the Firm’s reported U.S. GAAP results to managed basis.
 
Three months ended March 31,
 
2017
 
2016
(in millions, except ratios)
Reported
results
 
Fully taxable-equivalent adjustments(a)
 
Managed
basis
 
Reported
results
 
Fully taxable-equivalent adjustments(a)
 
Managed
basis
Other income
$
770

 
$
582

 
 
$
1,352

 
$
801

 
$
551

 
 
$
1,352

Total noninterest revenue
12,611

 
582

 
 
13,193

 
11,859

 
551

 
 
12,410

Net interest income
12,064

 
329

 
 
12,393

 
11,380

 
293

 
 
11,673

Total net revenue
24,675

 
911

 
 
25,586

 
23,239

 
844

 
 
24,083

Pre-provision profit
9,656

 
911

 
 
10,567

 
9,402

 
844

 
 
10,246

Income before income tax expense
8,341

 
911

 
 
9,252

 
7,578

 
844

 
 
8,422

Income tax expense
$
1,893

 
$
911

 
 
$
2,804

 
$
2,058

 
$
844

 
 
$
2,902

Overhead ratio
61
%
 
NM

 
 
59
%
 
60
%
 
NM

 
 
57
%
(a) Predominantly recognized in CIB and CB business segments and Corporate.

13


Net interest income excluding CIB’s Markets businesses
In addition to reviewing net interest income on a managed basis, management also reviews net interest income excluding net interest income arising from CIB’s Markets businesses to assess the performance of the Firm’s lending, investing (including asset-liability management) and deposit-raising activities. CIB’s Markets businesses represent both Fixed Income Markets and Equity Markets. The data presented below are non-GAAP financial measures due to the exclusion of net interest income from CIB’s Markets businesses (“CIB Markets”).
Management believes this exclusion provides investors and analysts with another measure by which to analyze the non-markets-related business trends of the Firm and provides a comparable measure to other financial institutions that are primarily focused on lending, investing and deposit-raising activities.
Three months ended March 31,
(in millions, except rates)


 
 
 
2017

2016

 
Change

Net interest income – managed basis(a)(b)
$
12,393

$
11,673

 
6
 %
Less: CIB Markets net interest income(c)
1,364

1,499

 
(9
)
Net interest income excluding CIB Markets(a)
$
11,029

$
10,174

 
8

 
 
 
 
 
Average interest-earning assets
$
2,160,912

$
2,043,983

 
6

Less: Average CIB Markets interest-earning assets(c)
522,759

515,786

 
1

Average interest-earning assets excluding CIB Markets
$
1,638,153

$
1,528,197

 
7
 %
Net interest yield on average interest-earning assets – managed basis
2.33
%
2.30
%
 
 
Net interest yield on average CIB Markets interest-earning assets(c)
1.06

1.17

 
 
Net interest yield on average interest-earning assets excluding CIB Markets
2.73
%
2.68
%
 
 
(a)
Interest includes the effect of related hedges. Taxable-equivalent amounts are used where applicable.
(b)
For a reconciliation of net interest income on a reported and managed basis, see reconciliation from the Firm’s reported U.S. GAAP results to managed basis on page 13.
(c)
The prior period amounts were revised to align with CIB’s Markets businesses. For further information on CIB’s Markets businesses, see page 24.

 
Tangible common equity, ROTCE and TBVPS
Tangible common equity (“TCE”), ROTCE and TBVPS are each non-GAAP financial measures. TCE represents the Firm’s common stockholders’ equity (i.e., total stockholders’ equity less preferred stock) less goodwill and identifiable intangible assets (other than MSRs), net of related deferred tax liabilities. ROTCE measures the Firm’s net income applicable to common equity as a percentage of average TCE. TBVPS represents the Firm’s TCE at period-end divided by common shares at period-end. TCE, ROTCE, and TBVPS are utilized by the Firm, as well as investors and analysts, in assessing the Firm’s use of equity.

14


The following summary table provides a reconciliation from the Firm’s common stockholders’ equity to TCE.
 
Period-end
 
Average
(in millions, except per share and ratio data)
Mar 31,
2017

Dec 31,
2016

 
Three months ended March 31,
 
 
2017

2016

 
Common stockholders’ equity
$
229,795

$
228,122

 
$
227,703

$
221,561

 
Less: Goodwill
47,292

47,288

 
47,293

47,332

 
Less: Certain identifiable intangible assets
847

862

 
853

985

 
Add: Deferred tax liabilities(a)
3,225

3,230

 
3,228

3,177

 
Tangible common equity
$
184,881

$
183,202

 
$
182,785

$
176,421

 
 
 
 
 
 
 
 
Return on tangible common equity
NA

NA

 
13
%
12
%
 
Tangible book value per share
$
52.04

$
51.44

 
NA

NA

 
(a)
Represents deferred tax liabilities related to tax-deductible goodwill and to identifiable intangibles created in nontaxable transactions, which are netted against goodwill and other intangibles when calculating TCE.
Key performance measures
The Firm considers the following to be key regulatory capital measures:
Capital, risk-weighted assets (“RWA”), and capital and leverage ratios presented under Basel III Standardized and Advanced Fully Phased-In rules and
SLR calculated under Basel III Advanced Fully Phased-In rules.
The Firm, as well as banking regulators, investors and analysts use these measures to assess the Firm’s regulatory capital position and to compare the Firm’s regulatory capital to that of other financial services companies.
 
For additional information on these measures, see Capital Risk Management on pages 32–39.
Core loans are also considered a key performance measure. Core loans represent loans considered central to the Firm’s ongoing businesses; and exclude loans classified as trading assets, runoff portfolios, discontinued portfolios and portfolios the Firm has an intent to exit. Core loans are utilized by the Firm and its investors and analysts in assessing actual growth in the loan portfolio.

15


BUSINESS SEGMENT RESULTS
The Firm is managed on a line of business basis. There are four major reportable business segments – Consumer & Community Banking, Corporate & Investment Bank, Commercial Banking and Asset & Wealth Management. In addition, there is a Corporate segment.
The business segments are determined based on the products and services provided, or the type of customer served, and they reflect the manner in which financial information is currently evaluated by management. Results of these lines of business are presented on a managed basis. For a definition of managed basis, see Explanation and Reconciliation of the Firm’s use of Non-GAAP Financial Measures and Key Performance Measures on pages 13–15.
Description of business segment reporting methodology
Results of the business segments are intended to reflect each segment as if it were a stand-alone business. The management reporting process that derives business segment results allocates income and expense using market-based methodologies. For further information
about line of business capital, see Line of business equity
on page 37.
The Firm periodically assesses the assumptions, methodologies and reporting classifications used for segment reporting, and further refinements may be implemented in future periods.
 
Business segment capital allocation changes
The amount of capital assigned to each business is referred to as equity. On at least an annual basis, the Firm assesses the level of capital required for each line of business as well as the assumptions and methodologies used to allocate capital. Through the end of 2016, capital was allocated to the lines of business based on a single measure, Basel III Advanced Fully Phased-In RWA. Effective January 1, 2017, the Firm’s methodology used to allocate capital to the business segments was updated. The new methodology incorporates Basel III Standardized Fully Phased-In RWA (as well as Basel III Advanced Fully Phased-In RWA), leverage, the GSIB surcharge, and a simulation of capital in a severe stress environment. The methodology will continue to be weighted towards Basel III Advanced Fully Phased-In RWA because the Firm believes it to be the best proxy for economic risk. In addition, under the new methodology, capital is no longer allocated to each line of business for goodwill and other intangibles associated with acquisitions effected by the line of business.
For a further discussion of those methodologies, see Business Segment Results – Description of business segment reporting methodology on pages 51–52 of JPMorgan Chase’s 2016 Annual Report.
The following discussions of the business segment results are based on a comparison of the three months ended March 31, 2017 versus the corresponding period in the prior year, unless otherwise specified.
Segment results – managed basis
The following tables summarize the business segment results for the periods indicated.
Three months ended March 31,
Total net revenue
 
Total noninterest expense
 
Pre-provision profit/(loss)
(in millions)
2017

2016

Change

 
2017

2016

Change

 
2017

2016

Change

Consumer & Community Banking
$
10,970

$
11,117

(1)%

 
$
6,395

$
6,088

5%

 
$
4,575

$
5,029

(9)%

Corporate & Investment Bank
9,536

8,135

17

 
5,121

4,808

7

 
4,415

3,327

33

Commercial Banking
2,018

1,803

12

 
825

713

16

 
1,193

1,090

9

Asset & Wealth Management
3,087

2,972

4

 
2,580

2,075

24

 
507

897

(43
)
Corporate
(25
)
56

NM

 
98

153

(36
)
 
(123
)
(97
)
(27
)
Total
$
25,586

$
24,083

6%

 
$
15,019

$
13,837

9%

 
$
10,567

$
10,246

3%

Three months ended March 31,
Provision for credit losses
 
Net income/(loss)
 
Return on equity
(in millions, except ratios)
2017

2016

Change

 
2017

2016

Change

 
2017

2016

Consumer & Community Banking
$
1,430

$
1,050

36%

 
$
1,988

$
2,490

(20)%

 
15
%
19
%
Corporate & Investment Bank
(96
)
459

NM

 
3,241

1,979

64

 
18

11

Commercial Banking
(37
)
304

NM

 
799

496

61

 
15

11

Asset & Wealth Management
18

13

38

 
385

587

(34
)
 
16

25

Corporate

(2
)
NM

 
35

(32
)
NM

 
NM
NM
Total
$
1,315

$
1,824

(28)%

 
$
6,448

$
5,520

17%

 
11%

9
%


16



CONSUMER & COMMUNITY BANKING
For a discussion of the business profile of CCB, see pages 53–57 of JPMorgan Chase’s 2016 Annual Report and Line of Business Metrics on page 157.
Selected income statement data
 
 
 
 
 
Three months ended March 31,
(in millions, except ratios)
2017

 
2016

 
Change

Revenue
 
 
 
 
 
Lending- and deposit-related fees
$
812

 
$
769

 
6
 %
Asset management, administration and commissions
539

 
530

 
2

Mortgage fees and related income
406

 
667

 
(39
)
Card income
817

 
1,191

 
(31
)
All other income
743

 
649

 
14

Noninterest revenue
3,317

 
3,806

 
(13
)
Net interest income
7,653

 
7,311

 
5

Total net revenue
10,970

 
11,117

 
(1
)
 
 
 
 
 
 
Provision for credit losses
1,430

 
1,050

 
36

 
 
 
 
 
 
Noninterest expense
 
 
 
 
 
Compensation expense
2,533

 
2,382

 
6

Noncompensation expense(a)
3,862

 
3,706

 
4

Total noninterest expense
6,395

 
6,088

 
5

Income before income tax expense
3,145

 
3,979

 
(21
)
Income tax expense
1,157

 
1,489

 
(22
)
Net income
$
1,988

 
$
2,490

 
(20
)
 
 
 
 
 
 
Revenue by line of business
 
 
 
 
 
Consumer & Business Banking
$
4,906

 
$
4,550

 
8

Mortgage Banking
1,529

 
1,876

 
(18
)
Card, Commerce Solutions & Auto
4,535

 
4,691

 
(3
)
 
 
 
 
 
 
Mortgage fees and related income details:
 
 
 
 
 
Net production revenue
141

 
162

 
(13
)
Net mortgage servicing revenue(b)
265

 
505

 
(48
)
Mortgage fees and related income
$
406

 
$
667

 
(39
)%
 
 
 
 
 
 
Financial ratios
 
 
 
 
 
Return on equity
15
%
 
19
%
 
 
Overhead ratio
58

 
55

 
 
Note: In the discussion and the tables which follow, CCB presents certain financial measures which exclude the impact of PCI loans; these are non-GAAP financial measures.
(a)
Included operating lease depreciation expense of $599 million and $432 million for the three months ended March 31, 2017 and 2016, respectively.
(b)
Included MSR risk management of $(52) million and $129 million for the three months ended March 31, 2017 and 2016, respectively.
 
Quarterly results
Net income was $2.0 billion, a decrease of 20%, driven by higher provision for credit losses, higher noninterest expense and lower net revenue.
Net revenue was $11.0 billion, a decrease of 1%. Net interest income was $7.7 billion, up 5%, driven by higher deposit balances and higher loan balances, partially offset by loan spread compression. Noninterest revenue was $3.3 billion, down 13%, driven by higher new account origination costs in Card, lower MSR risk management results and lower servicing revenue, partially offset by higher auto lease volume and higher card- and deposit-related fees. See Note 15 for further information regarding changes in value of the MSR asset and related hedges, and mortgage fees and related income.
Noninterest expense was $6.4 billion, an increase of 5%, driven by higher auto lease depreciation and business growth.
The provision for credit losses was $1.4 billion, an increase of 36%, driven by the transfer of the student loan portfolio to held-for-sale, and higher net charge-offs in the credit card portfolio, which were in line with expectations.
During the first quarter of 2017, the Firm transferred the student loan portfolio to held-for-sale, resulting in a write-down of the portfolio to the estimated fair value at the time of the transfer. This write-down was recognized predominantly as a $467 million charge-off, resulting in a $218 million increase in the provision for credit losses after utilization of the allowance for loan losses of $249 million. The transfer impacted certain loan and credit-related metrics, including net charge-offs, net charge-off rates and the allowance for loan losses.
Subsequent to March 31, 2017, the Firm entered into an agreement to sell the student loan portfolio. The carrying value of the student loan portfolio was $6.3 billion as of March 31, 2017. The sale is scheduled to close over the next several months and is not expected to have a material impact on the Firm’s Consolidated Financial Statements.




17



Selected metrics
 
 
 
 
 
 
As of or for the three months
ended March 31,
(in millions, except headcount)
2017

 
2016

 
Change

Selected balance sheet data (period-end)
 
 
 
 
 
Total assets
$
524,770

 
$
505,071

 
4
 %
Loans:
 
 
 
 
 
Consumer & Business Banking
24,386

 
22,889

 
7

Home equity
48,234

 
56,627

 
(15
)
Residential mortgage and other
185,114

 
172,413

 
7

Mortgage Banking
233,348

 
229,040

 
2

Card
135,016

 
126,090

 
7

Auto
65,568

 
62,937

 
4

Student
6,253

 
7,890

 
(21
)
Total loans
464,571

 
448,846

 
4

Core loans
381,393

 
348,802

 
9

Deposits
646,962

 
582,026

 
11

Equity
51,000

 
51,000

 

Selected balance sheet data (average)
 
 
 
 
 
Total assets
$
532,098

 
$
503,231

 
6

Loans:
 
 
 
 
 
Consumer & Business Banking
24,359

 
22,775

 
7

Home equity
49,278

 
57,717

 
(15
)
Residential mortgage and other
183,756

 
168,694

 
9

Mortgage Banking
233,034

 
226,411

 
3

Card
137,211

 
127,299

 
8

Auto
65,315

 
61,252

 
7

Student
6,916

 
8,034

 
(14
)
Total loans
466,835

 
445,771

 
5

Core loans
381,016

 
343,705

 
11

Deposits
622,915

 
562,284

 
11

Equity
51,000

 
51,000

 

Headcount
133,590

 
129,925

 
3%



 
Selected metrics
 
 
 
 
 
As of or for the three months
ended March 31,
(in millions, except ratio data)
2017


2016

 
Change

Credit data and quality statistics
 
 
 
 
 
Nonaccrual loans(a)(b)
$
4,442


$
5,117


(13
)%
 
 
 
 
 
 
Net charge-offs(c)
 
 
 
 
 
Consumer & Business Banking
57

 
56

 
2

Home equity
47

 
59

 
(20
)
Residential mortgage and other
3

 
1

 
200

Mortgage Banking
50

 
60

 
(17
)
Card
993

 
830

 
20

Auto
81

 
67

 
21

Student(d)
498

 
37

 
NM

Total net charge-offs(d)
$
1,679

 
$
1,050

 
60

 
 
 
 
 
 
Net charge-off rate(c)
 
 
 
 
 
Consumer & Business Banking
0.95
%
 
0.99
%
 
 
Home equity(e)
0.52

 
0.55

 
 
Residential mortgage and other(e)
0.01

 

 
 
Mortgage Banking(e)
0.10

 
0.13

 
 
Card(f)
2.94

 
2.62

 
 
Auto
0.50

 
0.44

 
 
Student
NM

 
1.85

 
 
Total net charge-off rate(d)(e)
1.58

 
1.04

 
 
 
 
 
 
 
 
30+ day delinquency rate
 
 
 
 
 
Mortgage Banking(g)(h)
1.08
%
 
1.41
%
 
 
Card(i)
1.66

 
1.45

 
 
Auto
0.93

 
0.94

 
 
Student(j)

 
1.41

 
 
 
 
 
 
 
 
90+ day delinquency rate — Card(i)
0.87

 
0.75

 
 
 
 
 
 
 
 
Allowance for loan losses
 
 
 
 
 
Consumer & Business Banking
$
753

 
$
703

 
7

Mortgage Banking, excluding PCI loans
1,328

 
1,588

 
(16
)
Mortgage Banking — PCI loans(c)
2,287

 
2,695

 
(15
)
Card
4,034

 
3,434

 
17

Auto
474

 
399

 
19

Student

 
299

 
(100
)
Total allowance for loan losses(c)
$
8,876

 
$
9,118

 
(3)%

(a)
Excludes PCI loans. The Firm is recognizing interest income on each pool of PCI loans as they are all performing.
(b)
At March 31, 2017 and 2016, nonaccrual loans excluded loans 90 or more days past due as follows: (1) mortgage loans insured by U.S. government agencies of $4.5 billion and $5.7 billion, respectively; and (2) student loans insured by U.S. government agencies under the Federal Family Education Loan Program (“FFELP”) of $234 million and $269 million, respectively. These amounts have been excluded based upon the government guarantee.
(c)
Net charge-offs and the net charge-off rates for the three months ended March 31, 2017 and 2016, excluded $24 million and $47 million, respectively, of write-offs in the PCI portfolio. These write-offs

18



decreased the allowance for loan losses for PCI loans. For further information on PCI write-offs, see summary of changes in the allowances on page 54.
(d)
For the first quarter of 2017, excluding net charge-offs of $467 million related to the student loan portfolio write-down, the total net charge-off rate would have been 1.14%.
(e)
Excludes the impact of PCI loans. For the three months ended March 31, 2017 and 2016, the net charge-off rates including the impact of PCI loans were as follows: (1) home equity of 0.39% and 0.41%, respectively; (2) residential mortgage and other of 0.01% and -%, respectively; (3) Mortgage Banking of 0.09% and 0.11%, respectively; and (4) total CCB of 1.46% and 0.95%, respectively.
(f)
Average credit card loans included loans held-for-sale of $99 million and $72 million for the three months ended March 31, 2017 and 2016, respectively. These amounts are excluded when calculating the net charge-off rate.
(g)
At March 31, 2017 and 2016, excluded mortgage loans insured by U.S. government agencies of $6.3 billion and $7.6 billion, respectively, that are 30 or more days past due. These amounts have been excluded based upon the government guarantee.
(h)
Excludes PCI loans. The 30+ day delinquency rate for PCI loans was 9.11% and 10.47% at March 31, 2017 and 2016, respectively.
(i)
Period-end credit card loans included loans held-for-sale of $99 million and $78 million at March 31, 2017 and 2016, respectively. These amounts are excluded when calculating delinquency rates.
(j)
Excluded student loans insured by U.S. government agencies under FFELP of $471 million at March 31, 2016, that are 30 or more days past due. This amount has been excluded based upon the government guarantee.
 
Selected metrics
 
 
 
 
 
As of or for the three months
ended March 31,
(in billions, except ratios and where otherwise noted)
2017

 
2016

 
Change

Business Metrics
 
 
 
 
 
CCB households (in millions)
60.4

 
58.5

 
3
 %
Number of branches
5,246

 
5,385

 
(3
)
Active digital customers
(in thousands)(a)
45,463

 
42,458

 
7

Active mobile customers
(in thousands)(b)
27,256

 
23,821

 
14

Debit and credit card sales volume
208.4


187.2


11

 
 
 
 
 
 
Consumer & Business Banking
 
 
 
 
 
Average deposits
$
609.0

 
$
548.4

 
11

Deposit margin
1.88
%
 
1.86
%
 
 
Business banking origination volume
$
1.7

 
$
1.7

 
1

Client investment assets
245.1

 
220.0

 
11

 
 
 
 
 
 
Mortgage Banking
 
 
 
 
 
Mortgage origination volume by channel
 
 
 
 
 
Retail
$
9.0

 
$
8.7

 
3

Correspondent
13.4

 
13.7

 
(2
)
Total mortgage origination volume(c)
$
22.4

 
$
22.4

 

 
 
 
 
 
 
Total loans serviced (period-end)
$
836.3

 
$
898.7

 
(7
)
Third-party mortgage loans serviced (period-end)
582.6

 
655.4

 
(11
)
MSR carrying value (period-end)
6.1

 
5.7

 
7

Ratio of MSR carrying value (period-end) to third-party mortgage loans serviced
(period-end)
1.05
%
 
0.87
%
 
 
 
 
 
 
 
 
MSR revenue multiple(d)
3.00
x
 
2.49
x
 
 
 
 
 
 
 
 
Card, excluding Commercial Card
 
 
 
 
 
Credit card sales volume
$
139.7

 
$
121.7

 
15

New accounts opened
(in millions)
2.5

 
2.3

 
9

 
 
 
 
 
 
Card Services
 
 
 
 
 
Net revenue rate
10.15
%
 
11.81
%
 
 
 
 
 
 
 
 
Commerce Solutions
 
 
 
 
 
Merchant processing volume
$
274.3

 
$
247.5

 
11

 
 
 
 
 
 
Auto
 
 
 
 
 
Loan and lease origination volume
$
8.0

 
$
9.6

 
(17
)
Average Auto operating lease assets
13.8

 
9.6

 
43%

(a)
Users of all web and/or mobile platforms who have logged in within the past 90 days.
(b)
Users of all mobile platforms who have logged in within the past 90 days.
(c)
Firmwide mortgage origination volume was $25.6 billion and $24.4 billion for the three months ended March 31, 2017 and 2016, respectively.
(d)
Represents the ratio of MSR carrying value (period-end) to third-party mortgage loans serviced (period-end) divided by the ratio of annualized loan servicing-related revenue to third-party mortgage loans serviced (average).

19



Mortgage servicing-related matters
The Firm has resolved the majority of the consent orders and settlements into which it entered with federal and state governmental agencies and private parties related to mortgage servicing, origination, and residential mortgage backed securities activities. However, among those obligations, the mortgage servicing-related Consent Order entered into with the Federal Reserve on April 13, 2011, as amended on February 28, 2013, and certain other settlements remain outstanding. The Audit Committee of the Board of Directors provides governance and oversight of the Federal Reserve Consent Order.
The Federal Reserve Consent Order and other obligations under certain mortgage-related settlements are the subject of ongoing reporting to various regulators and independent overseers. The Firm is committed to fulfilling its commitments with appropriate diligence.



20


CORPORATE & INVESTMENT BANK
For a discussion of the business profile of CIB, see pages 58–62 of JPMorgan Chase’s 2016 Annual Report and Line of Business Metrics on page 157.
Selected income statement data
 
 
 
Three months ended March 31,
(in millions, except ratios)
2017

 
2016

 
Change

Revenue
 
 
 
 
 
Investment banking fees
$
1,812

 
$
1,321

 
37
 %
Principal transactions
3,507

 
2,470

 
42

Lending- and deposit-related fees
388

 
394

 
(2
)
Asset management, administration and commissions
1,052

 
1,069

 
(2
)
All other income
177

 
280

 
(37
)
Noninterest revenue
6,936

 
5,534

 
25

Net interest income
2,600

 
2,601

 

Total net revenue(a)
9,536

 
8,135

 
17

 
 
 
 
 
 
Provision for credit losses
(96
)
 
459

 
NM

 
 
 
 
 
 
Noninterest expense
 
 
 
 
 
Compensation expense
2,800

 
2,600

 
8

Noncompensation expense
2,321

 
2,208

 
5

Total noninterest expense
5,121

 
4,808

 
7

Income before income tax expense
4,511

 
2,868

 
57

Income tax expense
1,270

 
889

 
43

Net income
$
3,241

 
$
1,979

 
64%

Financial ratios
 
 
 
 
 
Return on equity
18
%
 
11
%
 
 
Overhead ratio
54

 
59

 
 
Compensation to revenue ratio
29

 
32

 
 
(a)
Included tax-equivalent adjustments, predominantly due to income tax credits related to alternative energy investments; income tax credits and amortization of the cost of investments in affordable housing projects; and tax-exempt income from municipal bonds of $551 million and $498 million for the three months ended March 31, 2017 and 2016, respectively.

 
Selected income statement data
 
 
 
Three months ended March 31,
(in millions)
2017

 
2016

 
Change

Revenue by business
 
 
 
 
 
Investment Banking
$
1,651

 
$
1,231

 
34
%
Treasury Services
981

 
884

 
11

Lending
389

 
302

 
29

Total Banking
3,021

 
2,417

 
25

Fixed Income Markets
4,215

 
3,597

 
17

Equity Markets
1,606

 
1,576

 
2

Securities Services
916

 
881

 
4

Credit Adjustments & Other(a)
(222
)
 
(336
)
 
34

Total Markets & Investor Services
6,515

 
5,718

 
14

Total net revenue
$
9,536

 
$
8,135

 
17
%
(a)
Consists primarily of credit valuation adjustments (“CVA”) managed by the Credit Portfolio Group, funding valuation adjustments (“FVA”) and debit valuation adjustments (“DVA”) on derivatives. Results are primarily reported in principal transactions revenue. Results are presented net of associated hedging activities and net of CVA and FVA amounts allocated to Fixed Income Markets and Equity Markets. For additional information, see Accounting and Reporting Developments on pages 70–71, and Notes 2, 3 and 18.
Quarterly results
Net income was $3.2 billion, up 64%, reflecting higher net revenue, a lower provision for credit losses and a tax benefit related to the appreciation of the Firm’s stock price upon vesting of employee stock-based awards above their original grant price, partially offset by higher noninterest expense.
Net revenue was $9.5 billion, up 17%.
Banking revenue was $3.0 billion, up 25%. Investment banking revenue was $1.7 billion, up 34%, driven by higher debt and equity underwriting fees, partially offset by lower advisory fees. The Firm maintained its #1 ranking for Global Investment Banking fees, according to Dealogic. Debt underwriting fees were $917 million, up 73%, driven by a higher share of fees and overall increase in industry-wide fee levels. Performance in the prior year quarter was impacted by fewer large acquisition financing deals. Equity underwriting fees were $394 million, up 92%, driven by growth in industry-wide issuance including a strong IPO market. Advisory fees were $501 million, down 14%, compared to a strong prior-year quarter. Treasury Services revenue was $981 million, up 11%, driven by the impact of higher interest rates and growth in operating deposits. Lending revenue was $389 million, up 29%, reflecting higher gains on securities received from restructurings and lower fair value losses on hedges of accrual loans.
Markets & Investor Services revenue was $6.5 billion, up 14%. Fixed Income Markets revenue was $4.2 billion, up 17%, driven by higher revenue in Securitized Products, Rates and Credit. Performance in Securitized Products and Credit was driven by strong demand and spread tightening.