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Accumulated Other Comprehensive Income/(Loss) (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2016
Mar. 31, 2015
Unrealized gains/(losses) on AFS securities:    
Total other comprehensive income, after–tax $ 436 $ 241
Net losses reclassified from AOCI to other income   150
Unrealized gains/(losses) on investment securities    
Unrealized gains/(losses) on AFS securities:    
Net unrealized gains/(losses) arising during the period/Translation, Pretax 732 225
Net unrealized gains/(losses) arising during the period/Translation, Tax effect (275) (104)
Net unrealized gains/(losses) arising during the period/Translation, After-tax 457 121
Reclassification, Pretax (51) (52)
Reclassification, Tax effect 19 20
Reclassification, After-tax (32) (32)
Net change, Pretax 681 173
Net change, Tax effect (256) (84)
Total other comprehensive income, after–tax 425 89
Translation adjustments    
Unrealized gains/(losses) on AFS securities:    
Net unrealized gains/(losses) arising during the period/Translation, Pretax 589 (1,000)
Net unrealized gains/(losses) arising during the period/Translation, Tax effect (220) 378
Net unrealized gains/(losses) arising during the period/Translation, After-tax 369 (622)
Reclassification, Pretax (590) 993
Reclassification, Tax effect 219 (381)
Reclassification, After-tax (371) 612
Net change, Pretax (1) (7)
Net change, Tax effect (1) (3)
Total other comprehensive income, after–tax (2) (10)
Cash flow hedges    
Unrealized gains/(losses) on AFS securities:    
Net unrealized gains/(losses) arising during the period/Translation, Pretax (167) (49)
Net unrealized gains/(losses) arising during the period/Translation, Tax effect 63 18
Net unrealized gains/(losses) arising during the period/Translation, After-tax (104) (31)
Reclassification, Pretax 55 175
Reclassification, Tax effect (21) (67)
Reclassification, After-tax 34 108
Net change, Pretax (112) 126
Net change, Tax effect 42 (49)
Total other comprehensive income, after–tax (70) 77
Defined benefit pension and OPEB plans    
Unrealized gains/(losses) on AFS securities:    
Net change, Pretax 38 155
Net change, Tax effect (13) (70)
Total other comprehensive income, after–tax 25 85
Net gain/(losses)/Amortization of net loss    
Unrealized gains/(losses) on AFS securities:    
Net unrealized gains/(losses) arising during the period/Translation, Pretax (23) 60
Net unrealized gains/(losses) arising during the period/Translation, Tax effect 9 (24)
Net unrealized gains/(losses) arising during the period/Translation, After-tax (14) 36
Reclassification, Pretax 64 71
Reclassification, Tax effect (24) (27)
Reclassification, After-tax 40 44
Prior service costs/(credits)    
Unrealized gains/(losses) on AFS securities:    
Reclassification, Pretax (9) (9)
Reclassification, Tax effect 4 3
Reclassification, After-tax (5) (6)
Foreign exchange and other    
Unrealized gains/(losses) on AFS securities:    
Reclassification, Pretax 6 33
Reclassification, Tax effect (2) (22)
Reclassification, After-tax 4 11
DVA on fair value option elected liabilities, net change    
Unrealized gains/(losses) on AFS securities:    
Net change, Pretax 92  
Net change, Tax effect (34)  
Total other comprehensive income, after–tax 58  
Accumulated other comprehensive income/(loss)    
Unrealized gains/(losses) on AFS securities:    
Net change, Pretax 698 447
Net change, Tax effect (262) (206)
Total other comprehensive income, after–tax $ 436 $ 241