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Variable Interest Entities - Securitization Activity (Details) - USD ($)
12 Months Ended
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
Residential mortgage | Level 2      
All cash flows during the period:      
Proceeds from new securitizations $ 3,000,000,000 $ 2,400,000,000 $ 1,400,000,000
Residential mortgage | Level 3      
All cash flows during the period:      
Proceeds from new securitizations 59,000,000 185,000,000  
Commercial and other | Level 2      
All cash flows during the period:      
Proceeds from new securitizations 12,000,000,000 11,400,000,000 11,300,000,000
Commercial and other | Level 3      
All cash flows during the period:      
Proceeds from new securitizations 43,000,000 130,000,000  
Commercial and other | Cash      
All cash flows during the period:      
Proceeds from new securitizations     207,000,000
Commercial and other | Cash | Level 2      
All cash flows during the period:      
Proceeds from new securitizations 0    
Variable Interest Entity (VIE) or Potential VIE, Information Unavailability | Residential mortgage      
Securitization activity [Abstract]      
Principal securitized 3,008,000,000 2,558,000,000 1,404,000,000
All cash flows during the period:      
Proceeds from new securitizations 3,022,000,000 2,569,000,000 1,410,000,000
Servicing fees collected 528,000,000 557,000,000 576,000,000
Purchases of previously transferred financial assets (or the underlying collateral) 3,000,000 121,000,000 294,000,000
Cash flows received on interests $ 407,000,000 $ 179,000,000 $ 156,000,000
Weighted-average life 4 years 2 months 12 days 5 years 10 months 24 days 3 years 10 months 24 days
Discount rate 2.90% 3.40% 2.50%
Variable Interest Entity (VIE) or Potential VIE, Information Unavailability | Commercial and other      
Securitization activity [Abstract]      
Principal securitized $ 11,933,000,000 $ 11,911,000,000 $ 11,318,000,000
All cash flows during the period:      
Proceeds from new securitizations 12,011,000,000 12,079,000,000 11,507,000,000
Servicing fees collected 3,000,000 4,000,000 5,000,000
Purchases of previously transferred financial assets (or the underlying collateral) 0 0 0
Cash flows received on interests $ 597,000,000 $ 578,000,000 $ 325,000,000
Weighted-average life 6 years 2 months 12 days 6 years 6 months 8 years 3 months 18 days
Discount rate 4.10% 4.80% 3.20%
Cash | Commercial and other      
All cash flows during the period:      
Proceeds from new securitizations   $ 568,000,000