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Loans - By Portfolio Segment (Details) - USD ($)
$ in Millions
Sep. 30, 2015
Dec. 31, 2014
Sep. 30, 2014
Loan balances by portfolio segment:      
Retained $ 804,293 $ 747,508 $ 735,304
Held-for-sale 2,029 7,217  
At fair value 3,135 2,611  
Total 809,457 757,336  
Net deferred loan costs 628 1,300  
Consumer, excluding credit card      
Loan balances by portfolio segment:      
Retained 331,732 294,979 288,379
Held-for-sale 237 395  
At fair value 0 0  
Total 331,969 295,374  
Credit card      
Loan balances by portfolio segment:      
Retained 125,634 128,027 126,564
Held-for-sale 1,345 3,021  
At fair value 0 0  
Total 126,979 131,048  
Wholesale      
Loan balances by portfolio segment:      
Retained 346,927 324,502 $ 320,361
Held-for-sale 447 3,801  
At fair value 3,135 2,611  
Total $ 350,509 $ 330,914