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Loans - Consumer, Excluding Credit Card Loans, Other Consumer Loans (Details) - USD ($)
$ in Millions
 6 Months Ended
Jun. 30, 2015
Dec. 31, 2014
Jun. 30, 2014
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans $ 779,705 $ 747,508 $ 735,369
Consumer, excluding credit card      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 316,781 294,979 $ 288,214
Consumer, excluding credit card | Auto      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans $ 56,330 $ 54,536  
% of 30 days past due to total retained loans 0.95% 1.23%  
Consumer, excluding credit card | Business banking      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans $ 20,564 $ 20,058  
% of 30 days past due to total retained loans 1.49% 1.73%  
Consumer, excluding credit card | Student and other      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans $ 10,574 $ 10,970  
% of 30 days past due to total retained loans 1.92% 2.15%  
Consumer, excluding credit card | Other Consumer      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans $ 87,468 $ 85,564  
% of 30 days past due to total retained loans 1.20% 1.47%  
Consumer, excluding credit card | California | Auto      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans $ 6,671 $ 6,294  
Consumer, excluding credit card | California | Business banking      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 3,206 3,008  
Consumer, excluding credit card | California | Student and other      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 1,102 1,143  
Consumer, excluding credit card | California | Other Consumer      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 10,979 10,445  
Consumer, excluding credit card | New York | Auto      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 3,682 3,662  
Consumer, excluding credit card | New York | Business banking      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 3,180 3,187  
Consumer, excluding credit card | New York | Student and other      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 1,236 1,259  
Consumer, excluding credit card | New York | Other Consumer      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 8,098 8,108  
Consumer, excluding credit card | Illinois | Auto      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 3,366 3,175  
Consumer, excluding credit card | Illinois | Business banking      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 1,388 1,373  
Consumer, excluding credit card | Illinois | Student and other      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 706 729  
Consumer, excluding credit card | Illinois | Other Consumer      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 5,460 5,277  
Consumer, excluding credit card | Texas | Auto      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 5,893 5,608  
Consumer, excluding credit card | Texas | Business banking      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 2,592 2,626  
Consumer, excluding credit card | Texas | Student and other      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 852 868  
Consumer, excluding credit card | Texas | Other Consumer      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 9,337 9,102  
Consumer, excluding credit card | Florida | Auto      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 2,517 2,301  
Consumer, excluding credit card | Florida | Business banking      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 899 827  
Consumer, excluding credit card | Florida | Student and other      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 528 521  
Consumer, excluding credit card | Florida | Other Consumer      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 3,944 3,649  
Consumer, excluding credit card | New Jersey | Auto      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 1,972 1,945  
Consumer, excluding credit card | New Jersey | Business banking      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 504 451  
Consumer, excluding credit card | New Jersey | Student and other      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 392 378  
Consumer, excluding credit card | New Jersey | Other Consumer      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 2,868 2,774  
Consumer, excluding credit card | Arizona | Auto      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 1,947 2,003  
Consumer, excluding credit card | Arizona | Business banking      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 1,174 1,083  
Consumer, excluding credit card | Arizona | Student and other      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 239 239  
Consumer, excluding credit card | Arizona | Other Consumer      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 3,360 3,325  
Consumer, excluding credit card | Washington | Auto      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 1,066 1,019  
Consumer, excluding credit card | Washington | Business banking      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 267 258  
Consumer, excluding credit card | Washington | Student and other      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 222 235  
Consumer, excluding credit card | Washington | Other Consumer      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 1,555 1,512  
Consumer, excluding credit card | Michigan | Auto      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 1,586 1,633  
Consumer, excluding credit card | Michigan | Business banking      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 1,376 1,375  
Consumer, excluding credit card | Michigan | Student and other      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 442 466  
Consumer, excluding credit card | Michigan | Other Consumer      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 3,404 3,474  
Consumer, excluding credit card | Ohio | Auto      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 2,284 2,157  
Consumer, excluding credit card | Ohio | Business banking      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 1,357 1,354  
Consumer, excluding credit card | Ohio | Student and other      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 594 629  
Consumer, excluding credit card | Ohio | Other Consumer      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 4,235 4,140  
Consumer, excluding credit card | All other | Auto      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 25,346 24,739  
Consumer, excluding credit card | All other | Business banking      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 4,621 4,516  
Consumer, excluding credit card | All other | Student and other      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 4,261 4,503  
Consumer, excluding credit card | All other | Other Consumer      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 34,228 33,758  
Consumer, excluding credit card | In Process of Active or Suspended Foreclosure      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 1,300 1,500  
Consumer, excluding credit card | Current and less than 30 days past due and still accruing | Auto      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 55,793 53,866  
Consumer, excluding credit card | Current and less than 30 days past due and still accruing | Business banking      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 20,258 19,710  
Consumer, excluding credit card | Current and less than 30 days past due and still accruing | Student and other      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 9,825 10,080  
Consumer, excluding credit card | Current and less than 30 days past due and still accruing | Other Consumer      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 85,876 83,656  
Consumer, excluding credit card | Days Past Due, 30 to 119 | Auto      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 530 663  
Consumer, excluding credit card | Days Past Due, 30 to 119 | Business banking      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 191 208  
Consumer, excluding credit card | Days Past Due, 30 to 119 | Student and other      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 485 576  
Consumer, excluding credit card | Days Past Due, 30 to 119 | Other Consumer      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 1,206 1,447  
Consumer, excluding credit card | Days Past Due, 120 or More | Auto      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 7 7  
Consumer, excluding credit card | Days Past Due, 120 or More | Business banking      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 115 140  
Consumer, excluding credit card | Days Past Due, 120 or More | Student and other      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 264 314  
Consumer, excluding credit card | Days Past Due, 120 or More | Other Consumer      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 386 461  
Consumer, excluding credit card | 90 or more days past due and still accruing | Auto      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 0 0  
Consumer, excluding credit card | 90 or more days past due and still accruing | Business banking      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 0 0  
Consumer, excluding credit card | 90 or more days past due and still accruing | Student and other      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 282 367  
Consumer, excluding credit card | 90 or more days past due and still accruing | Other Consumer      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 282 367  
Consumer, excluding credit card | Nonaccrual | Auto      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 97 115  
Consumer, excluding credit card | Nonaccrual | Business banking      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 239 279  
Consumer, excluding credit card | Nonaccrual | Student and other      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 253 270  
Consumer, excluding credit card | Nonaccrual | Other Consumer      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 589 664  
Consumer, excluding credit card | Noncriticized | Auto      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 10,173 9,822  
Consumer, excluding credit card | Noncriticized | Business banking      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 15,012 14,619  
Consumer, excluding credit card | Noncriticized | Other Consumer      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 25,185 24,441  
Consumer, excluding credit card | Criticized performing | Auto      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 83 35  
Consumer, excluding credit card | Criticized performing | Business banking      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 744 708  
Consumer, excluding credit card | Criticized performing | Other Consumer      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 827 743  
Consumer, excluding credit card | Criticized nonaccrual | Auto      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 0 0  
Consumer, excluding credit card | Criticized nonaccrual | Business banking      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 191 213  
Consumer, excluding credit card | Criticized nonaccrual | Other Consumer      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 191 213  
Consumer, excluding credit card | Student and Other Loans Insured or Guaranteed by U.S. Government Agencies | Current and less than 30 days past due and still accruing | Other Consumer      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 4,100 4,300  
Consumer, excluding credit card | Student and Other Loans Insured or Guaranteed by U.S. Government Agencies | Days Past Due, 30 to 119 | Other Consumer      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 303 364  
Consumer, excluding credit card | Student and Other Loans Insured or Guaranteed by U.S. Government Agencies | Days Past Due, 120 or More | Other Consumer      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans 243 290  
Consumer, excluding credit card | Student and Other Loans Insured or Guaranteed by U.S. Government Agencies | Days Past Due, 30 or More, and Still Accruing | Student and other      
Loans and Leases Receivable Disclosure [Line Items]      
Total retained loans $ 546 $ 654  
Consumer, excluding credit card | Student and Other Loans Insured or Guaranteed by U.S. Government Agencies | Minimum | Days Past Due, 30 to 119 | Other Consumer      
Loans and Leases Receivable Disclosure [Line Items]      
Loans, charge-off criteria, period past due 30 days    
Consumer, excluding credit card | Student and Other Loans Insured or Guaranteed by U.S. Government Agencies | Minimum | Days Past Due, 120 or More | Other Consumer      
Loans and Leases Receivable Disclosure [Line Items]      
Loans, charge-off criteria, period past due 120 days    
Consumer, excluding credit card | Student and Other Loans Insured or Guaranteed by U.S. Government Agencies | Minimum | Days Past Due, 30 or More, and Still Accruing | Other Consumer      
Loans and Leases Receivable Disclosure [Line Items]      
Loans, charge-off criteria, period past due 30 days    
Consumer, excluding credit card | Student and Other Loans Insured or Guaranteed by U.S. Government Agencies | Maximum | Days Past Due, 30 to 119 | Other Consumer      
Loans and Leases Receivable Disclosure [Line Items]      
Loans, charge-off criteria, period past due 119 days