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Loans - Consumer, Excluding Credit Card Loans, Loan Modifications, New TDRs (Details) - Consumer, excluding credit card - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2015
Jun. 30, 2014
Jun. 30, 2015
Jun. 30, 2014
Residential real estate – excluding PCI        
Financing Receivable, Impaired [Line Items]        
New TDRs $ 148 $ 143 $ 302 $ 323
Home equity - senior lien        
Financing Receivable, Impaired [Line Items]        
New TDRs 32 20 58 47
Home equity - junior lien        
Financing Receivable, Impaired [Line Items]        
New TDRs 43 46 89 104
Mortgages - prime, including option ARMS        
Financing Receivable, Impaired [Line Items]        
New TDRs 58 52 121 119
Mortgages - subprime        
Financing Receivable, Impaired [Line Items]        
New TDRs $ 15 $ 25 $ 34 $ 53