Loans - Consumer, Excluding Credit Card Loans, Residential Real Estate, Excluding PCI Loans (Details) - USD ($)	6 Months Ended
	Jun. 30, 2015	Dec. 31, 2014	Jun. 30, 2014
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	$ 779,705,000,000	$ 747,508,000,000	$ 735,369,000,000
Consumer, excluding credit card
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	316,781,000,000	294,979,000,000	$ 288,214,000,000
Consumer, excluding credit card | Home equity - senior lien
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	$ 15,541,000,000	$ 16,367,000,000
% of 30 days past due to total retained loans	3.80%	3.89%
Consumer, excluding credit card | Home equity - senior lien | California
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	$ 2,135,000,000	$ 2,232,000,000
Consumer, excluding credit card | Home equity - senior lien | New York
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	2,699,000,000	2,805,000,000
Consumer, excluding credit card | Home equity - senior lien | Illinois
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	1,244,000,000	1,306,000,000
Consumer, excluding credit card | Home equity - senior lien | Texas
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	1,703,000,000	1,845,000,000
Consumer, excluding credit card | Home equity - senior lien | Florida
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	829,000,000	861,000,000
Consumer, excluding credit card | Home equity - senior lien | New Jersey
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	641,000,000	654,000,000
Consumer, excluding credit card | Home equity - senior lien | Arizona
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	868,000,000	927,000,000
Consumer, excluding credit card | Home equity - senior lien | Washington
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	474,000,000	506,000,000
Consumer, excluding credit card | Home equity - senior lien | Michigan
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	694,000,000	736,000,000
Consumer, excluding credit card | Home equity - senior lien | Ohio
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	1,084,000,000	1,150,000,000
Consumer, excluding credit card | Home equity - senior lien | All other
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	3,170,000,000	3,345,000,000
Consumer, excluding credit card | Home equity - senior lien | Current and less than 30 days past due and still accruing
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	14,950,000,000	15,730,000,000
Consumer, excluding credit card | Home equity - senior lien | Days Past Due, 30 to 149
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	243,000,000	275,000,000
Consumer, excluding credit card | Home equity - senior lien | 150 days past due
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	348,000,000	362,000,000
Consumer, excluding credit card | Home equity - senior lien | Nonaccrual
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	907,000,000	938,000,000
Consumer, excluding credit card | Home equity - senior lien | U.S. government-guaranteed
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	0	0
Consumer, excluding credit card | Home equity - senior lien | U.S. government-guaranteed | Days Past Due, 90 or More
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	0	0
Consumer, excluding credit card | Home equity - senior lien | Current Estimated LTV Ratio Greater than 125% | Refreshed FICO Scores Equal to or Greater than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	16,000,000	21,000,000
Consumer, excluding credit card | Home equity - senior lien | Current Estimated LTV Ratio Greater than 125% | Refreshed FICO Scores Less than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	7,000,000	10,000,000
Consumer, excluding credit card | Home equity - senior lien | Current Estimated LTV Ratio Between 101% and 125% | Refreshed FICO Scores Equal to or Greater than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	100,000,000	134,000,000
Consumer, excluding credit card | Home equity - senior lien | Current Estimated LTV Ratio Between 101% and 125% | Refreshed FICO Scores Less than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	54,000,000	69,000,000
Consumer, excluding credit card | Home equity - senior lien | Current Estimated LTV Ratio Between 80% and 100% | Refreshed FICO Scores Equal to or Greater than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	506,000,000	633,000,000
Consumer, excluding credit card | Home equity - senior lien | Current Estimated LTV Ratio Between 80% and 100% | Refreshed FICO Scores Less than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	188,000,000	226,000,000
Consumer, excluding credit card | Home equity - senior lien | Current Estimated LTV Ratio Less than 80% | Refreshed FICO Scores Equal to or Greater than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	12,571,000,000	13,048,000,000
Consumer, excluding credit card | Home equity - senior lien | Current Estimated LTV Ratio Less than 80% | Refreshed FICO Scores Less than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	2,099,000,000	2,226,000,000
Consumer, excluding credit card | Home equity - junior lien
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	$ 33,434,000,000	$ 36,375,000,000
% of 30 days past due to total retained loans	2.06%	2.20%
Consumer, excluding credit card | Home equity - junior lien | California
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	$ 7,455,000,000	$ 8,144,000,000
Consumer, excluding credit card | Home equity - junior lien | New York
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	7,125,000,000	7,685,000,000
Consumer, excluding credit card | Home equity - junior lien | Illinois
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	2,411,000,000	2,605,000,000
Consumer, excluding credit card | Home equity - junior lien | Texas
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	1,007,000,000	1,087,000,000
Consumer, excluding credit card | Home equity - junior lien | Florida
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	1,759,000,000	1,923,000,000
Consumer, excluding credit card | Home equity - junior lien | New Jersey
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	2,083,000,000	2,233,000,000
Consumer, excluding credit card | Home equity - junior lien | Arizona
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	1,462,000,000	1,595,000,000
Consumer, excluding credit card | Home equity - junior lien | Washington
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	1,111,000,000	1,216,000,000
Consumer, excluding credit card | Home equity - junior lien | Michigan
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	771,000,000	848,000,000
Consumer, excluding credit card | Home equity - junior lien | Ohio
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	704,000,000	778,000,000
Consumer, excluding credit card | Home equity - junior lien | All other
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	7,546,000,000	8,261,000,000
Consumer, excluding credit card | Home equity - junior lien | Current and less than 30 days past due and still accruing
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	32,746,000,000	35,575,000,000
Consumer, excluding credit card | Home equity - junior lien | Days Past Due, 30 to 149
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	442,000,000	533,000,000
Consumer, excluding credit card | Home equity - junior lien | 150 days past due
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	246,000,000	267,000,000
Consumer, excluding credit card | Home equity - junior lien | Nonaccrual
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	1,461,000,000	1,590,000,000
Consumer, excluding credit card | Home equity - junior lien | U.S. government-guaranteed
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	0	0
Consumer, excluding credit card | Home equity - junior lien | U.S. government-guaranteed | Days Past Due, 90 or More
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	$ 0	0
Consumer, excluding credit card | Home equity - junior lien | Minimum | U.S. government-guaranteed | Days Past Due, 30 to 149
Loans and Leases Receivable Disclosure [Line Items]
Period past due, credit analysis factors, charge off criteria	30 days
Consumer, excluding credit card | Home equity - junior lien | Minimum | U.S. government-guaranteed | 150 days past due
Loans and Leases Receivable Disclosure [Line Items]
Period past due, credit analysis factors, charge off criteria	150 days
Consumer, excluding credit card | Home equity - junior lien | Maximum | U.S. government-guaranteed | Days Past Due, 30 to 149
Loans and Leases Receivable Disclosure [Line Items]
Period past due, credit analysis factors, charge off criteria	149 days
Consumer, excluding credit card | Home equity - junior lien | Current Estimated LTV Ratio Greater than 125% | Refreshed FICO Scores Equal to or Greater than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	$ 310,000,000	467,000,000
Consumer, excluding credit card | Home equity - junior lien | Current Estimated LTV Ratio Greater than 125% | Refreshed FICO Scores Less than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	81,000,000	138,000,000
Consumer, excluding credit card | Home equity - junior lien | Current Estimated LTV Ratio Between 101% and 125% | Refreshed FICO Scores Equal to or Greater than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	2,421,000,000	3,149,000,000
Consumer, excluding credit card | Home equity - junior lien | Current Estimated LTV Ratio Between 101% and 125% | Refreshed FICO Scores Less than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	683,000,000	923,000,000
Consumer, excluding credit card | Home equity - junior lien | Current Estimated LTV Ratio Between 80% and 100% | Refreshed FICO Scores Equal to or Greater than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	5,551,000,000	6,481,000,000
Consumer, excluding credit card | Home equity - junior lien | Current Estimated LTV Ratio Between 80% and 100% | Refreshed FICO Scores Less than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	1,557,000,000	1,780,000,000
Consumer, excluding credit card | Home equity - junior lien | Current Estimated LTV Ratio Less than 80% | Refreshed FICO Scores Equal to or Greater than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	19,555,000,000	20,030,000,000
Consumer, excluding credit card | Home equity - junior lien | Current Estimated LTV Ratio Less than 80% | Refreshed FICO Scores Less than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	3,276,000,000	3,407,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	$ 132,556,000,000	$ 104,921,000,000
% of 30 days past due to total retained loans	0.98%	1.42%
Consumer, excluding credit card | Mortgages - prime, including option ARMS | California
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	$ 37,253,000,000	$ 28,133,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | New York
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	18,428,000,000	16,550,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | Illinois
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	9,086,000,000	6,654,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | Texas
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	6,844,000,000	4,935,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | Florida
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	5,737,000,000	5,106,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | New Jersey
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	4,290,000,000	3,361,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | Arizona
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	2,445,000,000	1,805,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | Washington
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	3,164,000,000	2,410,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | Michigan
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	1,489,000,000	1,203,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | Ohio
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	864,000,000	615,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | All other
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	42,956,000,000	34,149,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | Current and less than 30 days past due and still accruing
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	122,597,000,000	93,951,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | Days Past Due, 30 to 149
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	3,417,000,000	4,091,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | 150 days past due
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	6,542,000,000	6,879,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | Nonaccrual
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	1,960,000,000	2,190,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | U.S. government-guaranteed
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	11,424,000,000	12,110,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | U.S. government-guaranteed | Days Past Due, 90 or More
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	6,805,000,000	7,544,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | U.S. government-guaranteed | Days Past Due, 30 or More
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	8,700,000,000	9,500,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | Current Estimated LTV Ratio Greater than 125% | Refreshed FICO Scores Equal to or Greater than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	98,000,000	120,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | Current Estimated LTV Ratio Greater than 125% | Refreshed FICO Scores Less than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	67,000,000	103,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | Current Estimated LTV Ratio Between 101% and 125% | Refreshed FICO Scores Equal to or Greater than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	455,000,000	648,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | Current Estimated LTV Ratio Between 101% and 125% | Refreshed FICO Scores Less than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	265,000,000	340,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | Current Estimated LTV Ratio Between 80% and 100% | Refreshed FICO Scores Equal to or Greater than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	3,188,000,000	3,863,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | Current Estimated LTV Ratio Between 80% and 100% | Refreshed FICO Scores Less than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	802,000,000	1,026,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | Current Estimated LTV Ratio Less than 80% | Refreshed FICO Scores Equal to or Greater than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	111,229,000,000	81,805,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | Current Estimated LTV Ratio Less than 80% | Refreshed FICO Scores Less than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	5,028,000,000	4,906,000,000
Consumer, excluding credit card | Mortgages - subprime
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	$ 3,976,000,000	$ 5,056,000,000
% of 30 days past due to total retained loans	15.85%	15.03%
Consumer, excluding credit card | Mortgages - subprime | California
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	$ 558,000,000	$ 718,000,000
Consumer, excluding credit card | Mortgages - subprime | New York
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	555,000,000	677,000,000
Consumer, excluding credit card | Mortgages - subprime | Illinois
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	157,000,000	207,000,000
Consumer, excluding credit card | Mortgages - subprime | Texas
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	154,000,000	177,000,000
Consumer, excluding credit card | Mortgages - subprime | Florida
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	445,000,000	632,000,000
Consumer, excluding credit card | Mortgages - subprime | New Jersey
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	185,000,000	227,000,000
Consumer, excluding credit card | Mortgages - subprime | Arizona
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	79,000,000	112,000,000
Consumer, excluding credit card | Mortgages - subprime | Washington
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	88,000,000	109,000,000
Consumer, excluding credit card | Mortgages - subprime | Michigan
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	86,000,000	121,000,000
Consumer, excluding credit card | Mortgages - subprime | Ohio
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	89,000,000	112,000,000
Consumer, excluding credit card | Mortgages - subprime | All other
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	1,580,000,000	1,964,000,000
Consumer, excluding credit card | Mortgages - subprime | Current and less than 30 days past due and still accruing
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	3,346,000,000	4,296,000,000
Consumer, excluding credit card | Mortgages - subprime | Days Past Due, 30 to 149
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	405,000,000	489,000,000
Consumer, excluding credit card | Mortgages - subprime | 150 days past due
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	225,000,000	271,000,000
Consumer, excluding credit card | Mortgages - subprime | Nonaccrual
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	855,000,000	1,036,000,000
Consumer, excluding credit card | Mortgages - subprime | U.S. government-guaranteed
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	0	0
Consumer, excluding credit card | Mortgages - subprime | U.S. government-guaranteed | Days Past Due, 90 or More
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	0	0
Consumer, excluding credit card | Mortgages - subprime | Current Estimated LTV Ratio Greater than 125% | Refreshed FICO Scores Equal to or Greater than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	4,000,000	10,000,000
Consumer, excluding credit card | Mortgages - subprime | Current Estimated LTV Ratio Greater than 125% | Refreshed FICO Scores Less than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	25,000,000	51,000,000
Consumer, excluding credit card | Mortgages - subprime | Current Estimated LTV Ratio Between 101% and 125% | Refreshed FICO Scores Equal to or Greater than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	43,000,000	118,000,000
Consumer, excluding credit card | Mortgages - subprime | Current Estimated LTV Ratio Between 101% and 125% | Refreshed FICO Scores Less than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	163,000,000	298,000,000
Consumer, excluding credit card | Mortgages - subprime | Current Estimated LTV Ratio Between 80% and 100% | Refreshed FICO Scores Equal to or Greater than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	199,000,000	432,000,000
Consumer, excluding credit card | Mortgages - subprime | Current Estimated LTV Ratio Between 80% and 100% | Refreshed FICO Scores Less than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	516,000,000	770,000,000
Consumer, excluding credit card | Mortgages - subprime | Current Estimated LTV Ratio Less than 80% | Refreshed FICO Scores Equal to or Greater than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	1,418,000,000	1,586,000,000
Consumer, excluding credit card | Mortgages - subprime | Current Estimated LTV Ratio Less than 80% | Refreshed FICO Scores Less than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	1,608,000,000	1,791,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	$ 185,507,000,000	$ 162,719,000,000
% of 30 days past due to total retained loans	1.73%	2.27%
Consumer, excluding credit card | Residential real estate – excluding PCI | California
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	$ 47,401,000,000	$ 39,227,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | New York
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	28,807,000,000	27,717,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | Illinois
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	12,898,000,000	10,772,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | Texas
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	9,708,000,000	8,044,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | Florida
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	8,770,000,000	8,522,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | New Jersey
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	7,199,000,000	6,475,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | Arizona
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	4,854,000,000	4,439,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | Washington
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	4,837,000,000	4,241,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | Michigan
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	3,040,000,000	2,908,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | Ohio
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	2,741,000,000	2,655,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | All other
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	55,252,000,000	47,719,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | Current and less than 30 days past due and still accruing
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	173,639,000,000	149,552,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | Days Past Due, 30 to 149
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	4,507,000,000	5,388,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | 150 days past due
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	7,361,000,000	7,779,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | 90 or more days past due and still accruing
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	0	0
Consumer, excluding credit card | Residential real estate – excluding PCI | Nonaccrual
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	5,183,000,000	5,754,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | U.S. government-guaranteed
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	11,424,000,000	12,110,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | U.S. government-guaranteed | Days Past Due, 90 or More
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	6,805,000,000	7,544,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | U.S. government-guaranteed | Current and less than 30 days past due and still accruing
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	2,800,000,000	2,600,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | U.S. government-guaranteed | Days Past Due, 30 to 149
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	2,900,000,000	3,500,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | U.S. government-guaranteed | 150 days past due
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	$ 5,700,000,000	6,000,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | U.S. government-guaranteed | 90 or more days past due and still accruing
Loans and Leases Receivable Disclosure [Line Items]
Period past due, credit analysis factors, charge off criteria	90 days
Consumer, excluding credit card | Residential real estate – excluding PCI | U.S. government-guaranteed | Nonaccrual
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	$ 4,000,000,000	4,200,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | Current Estimated LTV Ratio Greater than 125% | Refreshed FICO Scores Equal to or Greater than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	428,000,000	618,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | Current Estimated LTV Ratio Greater than 125% | Refreshed FICO Scores Less than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	180,000,000	302,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | Current Estimated LTV Ratio Between 101% and 125% | Refreshed FICO Scores Equal to or Greater than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	3,019,000,000	4,049,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | Current Estimated LTV Ratio Between 101% and 125% | Refreshed FICO Scores Less than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	1,165,000,000	1,630,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | Current Estimated LTV Ratio Between 80% and 100% | Refreshed FICO Scores Equal to or Greater than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	9,444,000,000	11,409,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | Current Estimated LTV Ratio Between 80% and 100% | Refreshed FICO Scores Less than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	3,063,000,000	3,802,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | Current Estimated LTV Ratio Less than 80% | Refreshed FICO Scores Equal to or Greater than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	144,773,000,000	116,469,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | Current Estimated LTV Ratio Less than 80% | Refreshed FICO Scores Less than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	$ 12,011,000,000	$ 12,330,000,000