Loans - Consumer, Excluding Credit Card Loans, Residential Real Estate, Excluding PCI Loans (Details) (USD $)	3 Months Ended
	Mar. 31, 2015	Dec. 31, 2014	Mar. 31, 2014
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	756,971,000,000	$ 747,508,000,000	$ 721,160,000,000
Consumer, excluding credit card
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	304,917,000,000	294,979,000,000	287,930,000,000
Consumer, excluding credit card | Home equity - senior lien
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	15,922,000,000	16,367,000,000
% of 30 days past due to total retained loans	3.81%	3.89%
Consumer, excluding credit card | Home equity - senior lien | California
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	2,176,000,000	2,232,000,000
Consumer, excluding credit card | Home equity - senior lien | New York
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	2,745,000,000	2,805,000,000
Consumer, excluding credit card | Home equity - senior lien | Illinois
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	1,266,000,000	1,306,000,000
Consumer, excluding credit card | Home equity - senior lien | Florida
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	870,000,000	861,000,000
Consumer, excluding credit card | Home equity - senior lien | Texas
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	1,754,000,000	1,845,000,000
Consumer, excluding credit card | Home equity - senior lien | New Jersey
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	661,000,000	654,000,000
Consumer, excluding credit card | Home equity - senior lien | Arizona
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	893,000,000	927,000,000
Consumer, excluding credit card | Home equity - senior lien | Washington
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	487,000,000	506,000,000
Consumer, excluding credit card | Home equity - senior lien | Michigan
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	722,000,000	736,000,000
Consumer, excluding credit card | Home equity - senior lien | Ohio
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	1,117,000,000	1,150,000,000
Consumer, excluding credit card | Home equity - senior lien | All other
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	3,231,000,000	3,345,000,000
Consumer, excluding credit card | Home equity - senior lien | Current and less than 30 days past due and still accruing
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	15,315,000,000	15,730,000,000
Consumer, excluding credit card | Home equity - senior lien | Days Past Due, 30 to 149
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	243,000,000	275,000,000
Consumer, excluding credit card | Home equity - senior lien | 150 days past due
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	364,000,000	362,000,000
Consumer, excluding credit card | Home equity - senior lien | Nonaccrual
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	930,000,000	938,000,000
Consumer, excluding credit card | Home equity - senior lien | U.S. government-guaranteed
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	0	0
Consumer, excluding credit card | Home equity - senior lien | U.S. government-guaranteed | Days Past Due, 90 or More
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	0	0
Consumer, excluding credit card | Home equity - senior lien | Current Estimated LTV Ratio Greater than 125% | Refreshed FICO Scores Equal to or Greater than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	19,000,000	21,000,000
Consumer, excluding credit card | Home equity - senior lien | Current Estimated LTV Ratio Greater than 125% | Refreshed FICO Scores Less than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	9,000,000	10,000,000
Consumer, excluding credit card | Home equity - senior lien | Current Estimated LTV Ratio Between 101% and 125% | Refreshed FICO Scores Equal to or Greater than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	118,000,000	134,000,000
Consumer, excluding credit card | Home equity - senior lien | Current Estimated LTV Ratio Between 101% and 125% | Refreshed FICO Scores Less than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	59,000,000	69,000,000
Consumer, excluding credit card | Home equity - senior lien | Current Estimated LTV Ratio Between 80% and 100% | Refreshed FICO Scores Equal to or Greater than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	549,000,000	633,000,000
Consumer, excluding credit card | Home equity - senior lien | Current Estimated LTV Ratio Between 80% and 100% | Refreshed FICO Scores Less than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	209,000,000	226,000,000
Consumer, excluding credit card | Home equity - senior lien | Current Estimated LTV Ratio Less than 80% | Refreshed FICO Scores Equal to or Greater than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	12,760,000,000	13,048,000,000
Consumer, excluding credit card | Home equity - senior lien | Current Estimated LTV Ratio Less than 80% | Refreshed FICO Scores Less than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	2,199,000,000	2,226,000,000
Consumer, excluding credit card | Home equity - junior lien
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	34,968,000,000	36,375,000,000
% of 30 days past due to total retained loans	2.10%	2.20%
Consumer, excluding credit card | Home equity - junior lien | California
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	7,846,000,000	8,144,000,000
Consumer, excluding credit card | Home equity - junior lien | New York
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	7,383,000,000	7,685,000,000
Consumer, excluding credit card | Home equity - junior lien | Illinois
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	2,515,000,000	2,605,000,000
Consumer, excluding credit card | Home equity - junior lien | Florida
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	1,854,000,000	1,923,000,000
Consumer, excluding credit card | Home equity - junior lien | Texas
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	1,057,000,000	1,087,000,000
Consumer, excluding credit card | Home equity - junior lien | New Jersey
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	2,147,000,000	2,233,000,000
Consumer, excluding credit card | Home equity - junior lien | Arizona
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	1,533,000,000	1,595,000,000
Consumer, excluding credit card | Home equity - junior lien | Washington
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	1,168,000,000	1,216,000,000
Consumer, excluding credit card | Home equity - junior lien | Michigan
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	810,000,000	848,000,000
Consumer, excluding credit card | Home equity - junior lien | Ohio
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	741,000,000	778,000,000
Consumer, excluding credit card | Home equity - junior lien | All other
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	7,914,000,000	8,261,000,000
Consumer, excluding credit card | Home equity - junior lien | Current and less than 30 days past due and still accruing
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	34,235,000,000	35,575,000,000
Consumer, excluding credit card | Home equity - junior lien | Days Past Due, 30 to 149
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	469,000,000	533,000,000
Consumer, excluding credit card | Home equity - junior lien | 150 days past due
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	264,000,000	267,000,000
Consumer, excluding credit card | Home equity - junior lien | Nonaccrual
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	1,539,000,000	1,590,000,000
Consumer, excluding credit card | Home equity - junior lien | U.S. government-guaranteed
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	0	0
Consumer, excluding credit card | Home equity - junior lien | U.S. government-guaranteed | Days Past Due, 90 or More
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	0	0
Consumer, excluding credit card | Home equity - junior lien | Minimum | U.S. government-guaranteed | Days Past Due, 30 to 149
Loans and Leases Receivable Disclosure [Line Items]
Period past due, credit analysis factors, charge off criteria	30 days
Consumer, excluding credit card | Home equity - junior lien | Minimum | U.S. government-guaranteed | 150 days past due
Loans and Leases Receivable Disclosure [Line Items]
Period past due, credit analysis factors, charge off criteria	150 days
Consumer, excluding credit card | Home equity - junior lien | Maximum | U.S. government-guaranteed | Days Past Due, 30 to 149
Loans and Leases Receivable Disclosure [Line Items]
Period past due, credit analysis factors, charge off criteria	149 days
Consumer, excluding credit card | Home equity - junior lien | Current Estimated LTV Ratio Greater than 125% | Refreshed FICO Scores Equal to or Greater than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	375,000,000	467,000,000
Consumer, excluding credit card | Home equity - junior lien | Current Estimated LTV Ratio Greater than 125% | Refreshed FICO Scores Less than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	112,000,000	138,000,000
Consumer, excluding credit card | Home equity - junior lien | Current Estimated LTV Ratio Between 101% and 125% | Refreshed FICO Scores Equal to or Greater than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	2,762,000,000	3,149,000,000
Consumer, excluding credit card | Home equity - junior lien | Current Estimated LTV Ratio Between 101% and 125% | Refreshed FICO Scores Less than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	791,000,000	923,000,000
Consumer, excluding credit card | Home equity - junior lien | Current Estimated LTV Ratio Between 80% and 100% | Refreshed FICO Scores Equal to or Greater than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	6,032,000,000	6,481,000,000
Consumer, excluding credit card | Home equity - junior lien | Current Estimated LTV Ratio Between 80% and 100% | Refreshed FICO Scores Less than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	1,698,000,000	1,780,000,000
Consumer, excluding credit card | Home equity - junior lien | Current Estimated LTV Ratio Less than 80% | Refreshed FICO Scores Equal to or Greater than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	19,780,000,000	20,030,000,000
Consumer, excluding credit card | Home equity - junior lien | Current Estimated LTV Ratio Less than 80% | Refreshed FICO Scores Less than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	3,418,000,000	3,407,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	117,275,000,000	104,921,000,000
% of 30 days past due to total retained loans	1.23%	1.42%
Consumer, excluding credit card | Mortgages - prime, including option ARMS | California
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	32,022,000,000	28,133,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | New York
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	17,483,000,000	16,550,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | Illinois
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	7,657,000,000	6,654,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | Florida
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	5,376,000,000	5,106,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | Texas
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	5,720,000,000	4,935,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | New Jersey
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	3,751,000,000	3,361,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | Arizona
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	2,112,000,000	1,805,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | Washington
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	2,706,000,000	2,410,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | Michigan
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	1,336,000,000	1,203,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | Ohio
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	735,000,000	615,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | All other
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	38,377,000,000	34,149,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | Current and less than 30 days past due and still accruing
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	106,791,000,000	93,951,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | Days Past Due, 30 to 149
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	3,568,000,000	4,091,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | 150 days past due
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	6,916,000,000	6,879,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | Nonaccrual
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	2,119,000,000	2,190,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | U.S. government-guaranteed
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	12,055,000,000	12,110,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | U.S. government-guaranteed | Days Past Due, 90 or More
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	7,291,000,000	7,544,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | U.S. government-guaranteed | Days Past Due, 30 or More
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	9,000,000,000	9,500,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | Current Estimated LTV Ratio Greater than 125% | Refreshed FICO Scores Equal to or Greater than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	103,000,000	120,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | Current Estimated LTV Ratio Greater than 125% | Refreshed FICO Scores Less than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	95,000,000	103,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | Current Estimated LTV Ratio Between 101% and 125% | Refreshed FICO Scores Equal to or Greater than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	564,000,000	648,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | Current Estimated LTV Ratio Between 101% and 125% | Refreshed FICO Scores Less than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	297,000,000	340,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | Current Estimated LTV Ratio Between 80% and 100% | Refreshed FICO Scores Equal to or Greater than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	3,353,000,000	3,863,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | Current Estimated LTV Ratio Between 80% and 100% | Refreshed FICO Scores Less than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	951,000,000	1,026,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | Current Estimated LTV Ratio Less than 80% | Refreshed FICO Scores Equal to or Greater than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	94,768,000,000	81,805,000,000
Consumer, excluding credit card | Mortgages - prime, including option ARMS | Current Estimated LTV Ratio Less than 80% | Refreshed FICO Scores Less than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	5,089,000,000	4,906,000,000
Consumer, excluding credit card | Mortgages - subprime
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	4,826,000,000	5,056,000,000
% of 30 days past due to total retained loans	14.59%	15.03%
Consumer, excluding credit card | Mortgages - subprime | California
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	678,000,000	718,000,000
Consumer, excluding credit card | Mortgages - subprime | New York
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	650,000,000	677,000,000
Consumer, excluding credit card | Mortgages - subprime | Illinois
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	199,000,000	207,000,000
Consumer, excluding credit card | Mortgages - subprime | Florida
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	602,000,000	632,000,000
Consumer, excluding credit card | Mortgages - subprime | Texas
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	171,000,000	177,000,000
Consumer, excluding credit card | Mortgages - subprime | New Jersey
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	218,000,000	227,000,000
Consumer, excluding credit card | Mortgages - subprime | Arizona
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	107,000,000	112,000,000
Consumer, excluding credit card | Mortgages - subprime | Washington
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	104,000,000	109,000,000
Consumer, excluding credit card | Mortgages - subprime | Michigan
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	115,000,000	121,000,000
Consumer, excluding credit card | Mortgages - subprime | Ohio
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	107,000,000	112,000,000
Consumer, excluding credit card | Mortgages - subprime | All other
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	1,875,000,000	1,964,000,000
Consumer, excluding credit card | Mortgages - subprime | Current and less than 30 days past due and still accruing
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	4,122,000,000	4,296,000,000
Consumer, excluding credit card | Mortgages - subprime | Days Past Due, 30 to 149
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	433,000,000	489,000,000
Consumer, excluding credit card | Mortgages - subprime | 150 days past due
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	271,000,000	271,000,000
Consumer, excluding credit card | Mortgages - subprime | Nonaccrual
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	1,010,000,000	1,036,000,000
Consumer, excluding credit card | Mortgages - subprime | U.S. government-guaranteed
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	0	0
Consumer, excluding credit card | Mortgages - subprime | U.S. government-guaranteed | Days Past Due, 90 or More
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	0	0
Consumer, excluding credit card | Mortgages - subprime | Current Estimated LTV Ratio Greater than 125% | Refreshed FICO Scores Equal to or Greater than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	9,000,000	10,000,000
Consumer, excluding credit card | Mortgages - subprime | Current Estimated LTV Ratio Greater than 125% | Refreshed FICO Scores Less than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	40,000,000	51,000,000
Consumer, excluding credit card | Mortgages - subprime | Current Estimated LTV Ratio Between 101% and 125% | Refreshed FICO Scores Equal to or Greater than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	96,000,000	118,000,000
Consumer, excluding credit card | Mortgages - subprime | Current Estimated LTV Ratio Between 101% and 125% | Refreshed FICO Scores Less than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	241,000,000	298,000,000
Consumer, excluding credit card | Mortgages - subprime | Current Estimated LTV Ratio Between 80% and 100% | Refreshed FICO Scores Equal to or Greater than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	376,000,000	432,000,000
Consumer, excluding credit card | Mortgages - subprime | Current Estimated LTV Ratio Between 80% and 100% | Refreshed FICO Scores Less than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	720,000,000	770,000,000
Consumer, excluding credit card | Mortgages - subprime | Current Estimated LTV Ratio Less than 80% | Refreshed FICO Scores Equal to or Greater than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	1,540,000,000	1,586,000,000
Consumer, excluding credit card | Mortgages - subprime | Current Estimated LTV Ratio Less than 80% | Refreshed FICO Scores Less than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	1,804,000,000	1,791,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	172,991,000,000	162,719,000,000
% of 30 days past due to total retained loans	2.02%	2.27%
Consumer, excluding credit card | Residential real estate – excluding PCI | California
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	42,722,000,000	39,227,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | New York
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	28,261,000,000	27,717,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | Illinois
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	11,637,000,000	10,772,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | Florida
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	8,702,000,000	8,522,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | Texas
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	8,702,000,000	8,044,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | New Jersey
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	6,777,000,000	6,475,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | Arizona
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	4,645,000,000	4,439,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | Washington
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	4,465,000,000	4,241,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | Michigan
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	2,983,000,000	2,908,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | Ohio
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	2,700,000,000	2,655,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | All other
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	51,397,000,000	47,719,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | Current and less than 30 days past due and still accruing
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	160,463,000,000	149,552,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | Days Past Due, 30 to 149
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	4,713,000,000	5,388,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | 150 days past due
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	7,815,000,000	7,779,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | 90 or more days past due and still accruing
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	0	0
Consumer, excluding credit card | Residential real estate – excluding PCI | Nonaccrual
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	5,598,000,000	5,754,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | U.S. government-guaranteed
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	12,055,000,000	12,110,000,000
Percentage of principal balance insured and interest guaranteed	100.00%
Consumer, excluding credit card | Residential real estate – excluding PCI | U.S. government-guaranteed | Current and less than 30 days past due and still accruing
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	3,000,000,000	2,600,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | U.S. government-guaranteed | Days Past Due, 30 to 149
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	3,000,000,000	3,500,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | U.S. government-guaranteed | 150 days past due
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	6,100,000,000	6,000,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | U.S. government-guaranteed | 90 or more days past due and still accruing
Loans and Leases Receivable Disclosure [Line Items]
Period past due, credit analysis factors, charge off criteria	90 days
Consumer, excluding credit card | Residential real estate – excluding PCI | U.S. government-guaranteed | Days Past Due, 90 or More
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	7,291,000,000	7,544,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | U.S. government-guaranteed | Nonaccrual
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	4,000,000,000	4,200,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | Current Estimated LTV Ratio Greater than 125% | Refreshed FICO Scores Equal to or Greater than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	506,000,000	618,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | Current Estimated LTV Ratio Greater than 125% | Refreshed FICO Scores Less than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	256,000,000	302,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | Current Estimated LTV Ratio Between 101% and 125% | Refreshed FICO Scores Equal to or Greater than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	3,540,000,000	4,049,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | Current Estimated LTV Ratio Between 101% and 125% | Refreshed FICO Scores Less than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	1,388,000,000	1,630,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | Current Estimated LTV Ratio Between 80% and 100% | Refreshed FICO Scores Equal to or Greater than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	10,310,000,000	11,409,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | Current Estimated LTV Ratio Between 80% and 100% | Refreshed FICO Scores Less than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	3,578,000,000	3,802,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | Current Estimated LTV Ratio Less than 80% | Refreshed FICO Scores Equal to or Greater than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	128,848,000,000	116,469,000,000
Consumer, excluding credit card | Residential real estate – excluding PCI | Current Estimated LTV Ratio Less than 80% | Refreshed FICO Scores Less than 660
Loans and Leases Receivable Disclosure [Line Items]
Total retained loans	12,510,000,000	$ 12,330,000,000