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Goodwill and Other Intangible Assets - Mortgage Fees and Related Income (Details 4) (USD $)
In Millions, unless otherwise specified
3 Months Ended 6 Months Ended
Jun. 30, 2013
Jun. 30, 2012
Jun. 30, 2013
Jun. 30, 2012
Risk management:        
All other $ 4 $ 0 $ 6 $ 2
Mortgage fees and related income 1,823 2,265 3,275 4,275
Consumer & Community Banking
       
Net production revenue:        
Production revenue 1,064 1,362 2,059 2,794
Repurchase Losses 16 (10) (65) (312)
Net production revenue 1,080 1,352 1,994 2,482
Operating revenue:        
Loan servicing revenue 945 1,004 1,881 2,043
Changes in MSR asset fair value due to modeled amortization (285) (327) (543) (678)
Total operating revenue 660 677 1,338 1,365
Risk management:        
Changes in MSR asset fair value due to market interest rates 1,072 (1,193) 1,618 (549)
Other changes in MSR asset fair value due to inputs or assumptions in model (36) 76 (273) 28
Change in derivative fair value and other (957) 1,353 (1,408) 947
Total risk management 79 236 (63) 426
Net mortgage servicing revenue $ 739 $ 913 $ 1,275 $ 1,791