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Basis of Presentation and Summary of Significant Accounting Policies-Basis of Presentation (Details) (USD $)
In Millions, except Per Share data, unless otherwise specified
1 Months Ended 3 Months Ended 12 Months Ended
Jan. 31, 2013
Dec. 31, 2013
Sep. 30, 2013
Jun. 30, 2013
Mar. 31, 2013
Dec. 31, 2012
Sep. 30, 2012
Jun. 30, 2012
Mar. 31, 2012
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Dec. 31, 2012
Accumulated amortization
Dec. 31, 2011
Accumulated amortization
Dec. 31, 2012
Software and Software Development Costs
Dec. 31, 2011
Software and Software Development Costs
Dec. 31, 2012
Amortization Expense
Dec. 31, 2011
Amortization Expense
Dec. 31, 2013
Deferred Tax Benefit [Member]
Dec. 31, 2013
Goodwill [Member]
Dec. 31, 2012
Change in Estimates of Economic Lives and Net Salvage Value
Dec. 31, 2012
Minimum
Change in Estimates of Capitalized Labor
Dec. 31, 2012
Maximum
Change in Estimates of Capitalized Labor
Dec. 31, 2014
Forecast
Change in Estimates of Economic Lives and Net Salvage Value
Change in accounting estimates                                                
Labor capitalized as an asset                                           $ 40 $ 55  
Operating expenses                   (16,642) (15,663) (13,326)                   40 55  
Net (loss) income   239 (1,045) 269 298 233 270 74 200 (239) 777 573                 16 25 34  
Basic earnings per common share (in dollars per share)   $ 0.41 $ (1.76) $ 0.45 $ 0.48 $ 0.37 $ 0.43 $ 0.12 $ 0.32 $ (0.40) $ 1.25 $ 1.07                 $ 0.03 $ 0.04 $ 0.05  
Diluted earnings per common share (in dollars per share)   $ 0.41 $ (1.76) $ 0.44 $ 0.48 $ 0.37 $ 0.43 $ 0.12 $ 0.32 $ (0.40) [1] $ 1.25 [1] $ 1.07 [1]                 $ 0.03 $ 0.04 $ 0.05  
Depreciation                   2,952 3,070 2,593                 26     78
Prior period reclassification adjustment                         (30) (8) 123 83 28 8 105 105        
Sale of wireless spectrum assets 43                                              
Gain on sale of wireless spectrum assets 32                                              
Reclassification of wireless spectrum assets       $ 53                                        
[1] For the year ended December 31, 2013, we excluded from the calculation of diluted loss per share 1.3 million shares potentially issuable under incentive compensation plans or convertible securities, as their effect, if included, would have been anti-dilutive.