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Segment Information (Details 2) (USD $)
In Millions, unless otherwise specified
3 Months Ended 6 Months Ended
Jun. 30, 2013
Jun. 30, 2012
Jun. 30, 2013
item
Jun. 30, 2012
Operating revenues by products and services        
Other operating revenue $ 4,525 $ 4,612 $ 9,038 $ 9,222
Surcharge amount on customers' bills     249 272
Number of groups of products and services     4  
Number of groups of products and services included in segment revenue     3  
Strategic services
       
Operating revenues by products and services        
Other operating revenue 2,164 2,078 4,306 4,136
Legacy services
       
Operating revenues by products and services        
Other operating revenue 1,945 2,098 3,919 4,239
Data integration
       
Operating revenues by products and services        
Other operating revenue 167 170 307 315
Other
       
Operating revenues by products and services        
Other operating revenue $ 249 $ 266 $ 506 $ 532