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CONSOLIDATED STATEMENTS OF OPERATIONS (USD $)
In Millions, except Share data in Thousands, unless otherwise specified
3 Months Ended 6 Months Ended
Jun. 30, 2013
Jun. 30, 2012
Jun. 30, 2013
Jun. 30, 2012
CONSOLIDATED STATEMENTS OF OPERATIONS        
OPERATING REVENUES $ 4,525 $ 4,612 $ 9,038 $ 9,222
OPERATING EXPENSES        
Cost of services and products (exclusive of depreciation and amortization) 1,873 1,912 3,669 3,789
Selling, general and administrative 814 835 1,632 1,706
Depreciation and amortization 1,123 1,208 2,240 2,416
Total operating expenses 3,810 3,955 7,541 7,911
OPERATING INCOME 715 657 1,497 1,311
OTHER INCOME (EXPENSE)        
Interest expense (325) (335) (641) (678)
Net loss on early retirement of debt   (202)   (194)
Other income 4 3 43 15
Total other income (expense) (321) (534) (598) (857)
INCOME BEFORE INCOME TAX EXPENSE 394 123 899 454
Income tax expense 125 49 332 180
NET INCOME $ 269 $ 74 $ 567 $ 274
BASIC AND DILUTED EARNINGS PER COMMON SHARE        
BASIC (in dollars per share) $ 0.45 $ 0.12 $ 0.93 $ 0.44
DILUTED (in dollars per share) $ 0.44 $ 0.12 $ 0.92 $ 0.44
DIVIDENDS DECLARED PER COMMON SHARE (in dollars per share) $ 0.540 $ 0.725 $ 1.080 $ 1.450
WEIGHTED AVERAGE COMMON SHARES OUTSTANDING        
BASIC (in shares) 604,302 619,887 611,862 619,048
DILUTED (in shares) 605,602 621,839 613,338 621,095