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CONSOLIDATED STATEMENTS OF OPERATIONS (USD $)
In Millions, except Share data in Thousands, unless otherwise specified
3 Months Ended
Mar. 31, 2013
Mar. 31, 2012
CONSOLIDATED STATEMENTS OF OPERATIONS    
OPERATING REVENUES $ 4,513 $ 4,610
OPERATING EXPENSES    
Cost of services and products (exclusive of depreciation and amortization) 1,796 1,877
Selling, general and administrative 818 871
Depreciation and amortization 1,117 1,208
Total operating expenses 3,731 3,956
OPERATING INCOME 782 654
OTHER INCOME (EXPENSE)    
Interest expense (316) (343)
Net gain on early retirement of debt   8
Other income 39 12
Total other income (expense) (277) (323)
INCOME BEFORE INCOME TAX EXPENSE 505 331
Income tax expense 207 131
NET INCOME $ 298 $ 200
BASIC AND DILUTED EARNINGS PER COMMON SHARE    
BASIC (in dollars per share) $ 0.48 $ 0.32
DILUTED (in dollars per share) $ 0.48 $ 0.32
DIVIDENDS DECLARED PER COMMON SHARE (in dollars per share) $ 0.54 $ 0.725
WEIGHTED AVERAGE COMMON SHARES OUTSTANDING    
BASIC (in shares) 619,423 618,208
DILUTED (in shares) 621,074 620,350