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Revenue Recognition - Revenue by Segment, Sales Channel and Product Category (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2025
Jun. 30, 2024
Jun. 30, 2025
Jun. 30, 2024
Disaggregation of Revenue [Line Items]        
Total Revenue $ 3,092 $ 3,268 $ 6,274 $ 6,558
Adjustments for Non-ASC 606 Revenue (223) (250) (494) (479)
Total revenue from Contracts with Customers 2,869 3,018 5,780 6,079
Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 2,490 2,578 5,014 5,169
Mass Markets        
Disaggregation of Revenue [Line Items]        
Total Revenue 602 690 1,260 1,389
Operating Segments | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 2,490 2,578 5,014 5,169
Adjustments for Non-ASC 606 Revenue (236) (211) (471) (399)
Total revenue from Contracts with Customers 2,254 2,367 4,543 4,770
Operating Segments | Mass Markets        
Disaggregation of Revenue [Line Items]        
Total Revenue 602 690 1,260 1,389
Adjustments for Non-ASC 606 Revenue 13 (39) (23) (80)
Total revenue from Contracts with Customers 615 651 1,237 1,309
Operating Segments | Large Enterprise | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 732 749 1,469 1,514
Adjustments for Non-ASC 606 Revenue (91) (61) (178) (111)
Total revenue from Contracts with Customers 641 688 1,291 1,403
Operating Segments | Mid-Market Enterprise | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 500 562 1,013 1,139
Adjustments for Non-ASC 606 Revenue (6) (8) (14) (16)
Total revenue from Contracts with Customers 494 554 999 1,123
Operating Segments | Public Sector | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 486 449 969 870
Adjustments for Non-ASC 606 Revenue (24) (21) (48) (43)
Total revenue from Contracts with Customers 462 428 921 827
Operating Segments | Wholesale | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 690 726 1,395 1,457
Adjustments for Non-ASC 606 Revenue (114) (120) (229) (227)
Total revenue from Contracts with Customers 576 606 1,166 1,230
Operating Segments | International and Other | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 82 92 168 189
Adjustments for Non-ASC 606 Revenue (1) (1) (2) (2)
Total revenue from Contracts with Customers 81 91 166 187
Operating Segments | Grow | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 1,127 1,063 2,263 2,122
Adjustments for Non-ASC 606 Revenue (190) (165) (384) (304)
Total revenue from Contracts with Customers 937 898 1,879 1,818
Operating Segments | Grow | Large Enterprise | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 427 377 843 755
Adjustments for Non-ASC 606 Revenue (91) (61) (178) (110)
Total revenue from Contracts with Customers 336 316 665 645
Operating Segments | Grow | Mid-Market Enterprise | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 260 257 519 513
Adjustments for Non-ASC 606 Revenue (5) (7) (12) (13)
Total revenue from Contracts with Customers 255 250 507 500
Operating Segments | Grow | Public Sector | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 140 128 299 253
Adjustments for Non-ASC 606 Revenue (24) (20) (48) (41)
Total revenue from Contracts with Customers 116 108 251 212
Operating Segments | Grow | Wholesale | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 262 263 527 523
Adjustments for Non-ASC 606 Revenue (69) (76) (144) (138)
Total revenue from Contracts with Customers 193 187 383 385
Operating Segments | Grow | International and Other | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 38 38 75 78
Adjustments for Non-ASC 606 Revenue (1) (1) (2) (2)
Total revenue from Contracts with Customers 37 37 73 76
Operating Segments | Nurture | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 634 750 1,300 1,526
Adjustments for Non-ASC 606 Revenue (6) (7) (12) (14)
Total revenue from Contracts with Customers 628 743 1,288 1,512
Operating Segments | Nurture | Large Enterprise | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 192 235 395 476
Adjustments for Non-ASC 606 Revenue 0 0 0 0
Total revenue from Contracts with Customers 192 235 395 476
Operating Segments | Nurture | Mid-Market Enterprise | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 154 200 319 413
Adjustments for Non-ASC 606 Revenue 0 0 0 0
Total revenue from Contracts with Customers 154 200 319 413
Operating Segments | Nurture | Public Sector | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 83 88 167 176
Adjustments for Non-ASC 606 Revenue 0 0 0 0
Total revenue from Contracts with Customers 83 88 167 176
Operating Segments | Nurture | Wholesale | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 170 186 347 378
Adjustments for Non-ASC 606 Revenue (6) (7) (12) (14)
Total revenue from Contracts with Customers 164 179 335 364
Operating Segments | Nurture | International and Other | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 35 41 72 83
Adjustments for Non-ASC 606 Revenue 0 0 0 0
Total revenue from Contracts with Customers 35 41 72 83
Operating Segments | Harvest | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 554 568 1,088 1,150
Adjustments for Non-ASC 606 Revenue (40) (39) (75) (79)
Total revenue from Contracts with Customers 514 529 1,013 1,071
Operating Segments | Harvest | Large Enterprise | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 75 96 154 199
Adjustments for Non-ASC 606 Revenue 0 0 0 0
Total revenue from Contracts with Customers 75 96 154 199
Operating Segments | Harvest | Mid-Market Enterprise | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 77 95 156 193
Adjustments for Non-ASC 606 Revenue (1) (1) (2) (2)
Total revenue from Contracts with Customers 76 94 154 191
Operating Segments | Harvest | Public Sector | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 137 92 245 186
Adjustments for Non-ASC 606 Revenue 0 (1) 0 (2)
Total revenue from Contracts with Customers 137 91 245 184
Operating Segments | Harvest | Wholesale | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 258 275 518 551
Adjustments for Non-ASC 606 Revenue (39) (37) (73) (75)
Total revenue from Contracts with Customers 219 238 445 476
Operating Segments | Harvest | International and Other | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 7 10 15 21
Adjustments for Non-ASC 606 Revenue 0 0 0 0
Total revenue from Contracts with Customers 7 10 15 21
Operating Segments | Other | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 175 197 363 371
Adjustments for Non-ASC 606 Revenue 0 0 0 (2)
Total revenue from Contracts with Customers 175 197 363 369
Operating Segments | Other | Large Enterprise | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 38 41 77 84
Adjustments for Non-ASC 606 Revenue 0 0 0 (1)
Total revenue from Contracts with Customers 38 41 77 83
Operating Segments | Other | Mid-Market Enterprise | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 9 10 19 20
Adjustments for Non-ASC 606 Revenue 0 0 0 (1)
Total revenue from Contracts with Customers 9 10 19 19
Operating Segments | Other | Public Sector | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 126 141 258 255
Adjustments for Non-ASC 606 Revenue 0 0 0 0
Total revenue from Contracts with Customers 126 141 258 255
Operating Segments | Other | Wholesale | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 0 2 3 5
Adjustments for Non-ASC 606 Revenue 0 0 0 0
Total revenue from Contracts with Customers 0 2 3 5
Operating Segments | Other | International and Other | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 2 3 6 7
Adjustments for Non-ASC 606 Revenue 0 0 0 0
Total revenue from Contracts with Customers 2 3 6 7
Operating Segments | Fiber Broadband | Mass Markets        
Disaggregation of Revenue [Line Items]        
Total Revenue 217 181 426 351
Adjustments for Non-ASC 606 Revenue (3) (3) (6) (7)
Total revenue from Contracts with Customers 214 178 420 344
Operating Segments | Other Broadband | Mass Markets        
Disaggregation of Revenue [Line Items]        
Total Revenue 245 298 502 613
Adjustments for Non-ASC 606 Revenue (24) (27) (48) (55)
Total revenue from Contracts with Customers 221 271 454 558
Operating Segments | Voice and Other | Mass Markets        
Disaggregation of Revenue [Line Items]        
Total Revenue 140 211 332 425
Adjustments for Non-ASC 606 Revenue 40 (9) 31 (18)
Total revenue from Contracts with Customers $ 180 $ 202 $ 363 $ 407