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Revenue Recognition (Tables)
 6 Months Ended
Jun. 30, 2025
Revenue from Contract with Customer [Abstract]  
Schedule of Revenue from External Customers by Products and Services
The following tables provide total revenue by segment, sales channel and product category. They also provide the amount of revenue that is not subject to Accounting Standards Codification ("ASC") 606, "Revenue from Contracts with Customers" ("ASC 606"), but is instead governed by other accounting standards.
Three Months Ended June 30, 2025Six Months Ended June 30, 2025
Total Revenue
Adjustments for Non-ASC 606 revenue (1)
Total revenue from Contracts with CustomersTotal Revenue
Adjustments for Non-ASC 606 Revenue (1)
Total Revenue from Contracts with Customers
(Dollars in millions)
Business Segment by Sales Channel and Product Category
Large Enterprise
Grow$427 (91)336 843 (178)665 
Nurture192 — 192 395 — 395 
Harvest75 — 75 154 — 154 
Other38 — 38 77 — 77 
Total Large Enterprise Revenue732 (91)641 1,469 (178)1,291 
Mid-Market Enterprise
Grow260 (5)255 519 (12)507 
Nurture154 — 154 319 — 319 
Harvest77 (1)76 156 (2)154 
Other9 — 9 19 — 19 
Total Mid-Market Enterprise Revenue500 (6)494 1,013 (14)999 
Public Sector
Grow140 (24)116 299 (48)251 
Nurture83 — 83 167 — 167 
Harvest137 — 137 245 — 245 
Other126 — 126 258 — 258 
Total Public Sector Revenue486 (24)462 969 (48)921 
Wholesale
Grow262 (69)193 527 (144)383 
Nurture170 (6)164 347 (12)335 
Harvest258 (39)219 518 (73)445 
Other— — — 3 — 3 
Total Wholesale Revenue690 (114)576 1,395 (229)1,166 
International and Other
Grow38 (1)37 75 (2)73 
Nurture35 — 35 72 — 72 
Harvest7 — 7 15 — 15 
Other2 — 2 6 — 6 
Total International and Other82 (1)81 168 (2)166 
Business Segment by Product Category
Grow1,127 (190)937 2,263 (384)1,879 
Nurture634 (6)628 1,300 (12)1,288 
Harvest554 (40)514 1,088 (75)1,013 
Other175 — 175 363 — 363 
Total Business Segment Revenue2,490 (236)2,254 5,014 (471)4,543 
Mass Markets Segment by Product Category
Fiber Broadband217 (3)214 426 (6)420 
Other Broadband245 (24)221 502 (48)454 
Voice and Other140 40 180 332 31 363 
Total Mass Markets Revenue602 13 615 1,260 (23)1,237 
Total Revenue$3,092 (223)2,869 6,274 (494)5,780 
Three Months Ended June 30, 2024Six Months Ended June 30, 2024
Total Revenue
Adjustments for Non-ASC 606 revenue (1)
Total revenue from Contracts with CustomersTotal Revenue
Adjustments for Non-ASC 606 Revenue (1)
Total Revenue from Contracts with Customers
(Dollars in millions)
Business Segment by Sales Channel and Product Category
Large Enterprise
Grow$377 (61)316 755 (110)645 
Nurture235 — 235 476 — 476 
Harvest96 — 96 199 — 199 
Other41 — 41 84 (1)83 
Total Large Enterprise Revenue749 (61)688 1,514 (111)1,403 
Mid-Market Enterprise
Grow257 (7)250 513 (13)500 
Nurture200 — 200 413 — 413 
Harvest95 (1)94 193 (2)191 
Other10 — 10 20 (1)19 
Total Mid-Market Enterprise Revenue562 (8)554 1,139 (16)1,123 
Public Sector
Grow128 (20)108 253 (41)212 
Nurture88 — 88 176 — 176 
Harvest92 (1)91 186 (2)184 
Other141 — 141 255 — 255 
Total Public Sector Revenue449 (21)428 870 (43)827 
Wholesale
Grow263 (76)187 523 (138)385 
Nurture186 (7)179 378 (14)364 
Harvest275 (37)238 551 (75)476 
Other2 — 2 5 — 5 
Total Wholesale Revenue726 (120)606 1,457 (227)1,230 
International and Other
Grow38 (1)37 78 (2)76 
Nurture41 — 41 83 — 83 
Harvest10 — 10 21 — 21 
Other3 — 3 7 — 7 
Total International and Other92 (1)91 189 (2)187 
Business Segment by Product Category
Grow1,063 (165)898 2,122 (304)1,818 
Nurture750 (7)743 1,526 (14)1,512 
Harvest568 (39)529 1,150 (79)1,071 
Other197 — 197 371 (2)369 
Total Business Segment Revenue2,578 (211)2,367 5,169 (399)4,770 
Mass Markets Segment by Product Category
Fiber Broadband181 (3)178 351 (7)344 
Other Broadband298 (27)271 613 (55)558 
Voice and Other211 (9)202 425 (18)407 
Total Mass Markets Revenue690 (39)651 1,389 (80)1,309 
Total Revenue$3,268 (250)3,018 6,558 (479)6,079 
____________________________________________________________________
(1)Includes regulatory revenue and lease revenue not within the scope of ASC 606.
Schedule of Contract with Customer, Asset and Liability
The following table provides balances of customer receivables, contract assets, and contract liabilities, net of amounts reclassified as held for sale:

June 30, 2025December 31, 2024
 (Dollars in millions)
Customer receivables, less allowance of $42 and $50(1)
$1,220 1,193 
Contract assets
19 19 
Contract liabilities(2)
662 733 
______________________________________________________________________
(1)    As of June 30, 2025, this amount excluded $13 million of customer receivables, net associated with the disposal group reclassified as held for sale.
(2)     As of June 30, 2025, this amount excluded $30 million of contract liabilities associated with the disposal group reclassified as held for sale.
Schedule of Capitalized Contract Cost
The following tables provide changes in our contract acquisition costs and fulfillment costs:

Three Months Ended June 30, 2025Six Months Ended June 30, 2025

Acquisition Costs
Fulfillment Costs(1)
Acquisition Costs
Fulfillment Costs(1)
(Dollars in millions)(Dollars in millions)
Beginning of period balance
$210 236 203 222 
Costs incurred32 58 72 109 
Amortization(32)(39)(65)(76)
Change in contract costs held for sale— (14)— (14)
End of period balance
$210 241 210 241 
______________________________________________________________________
(1)    The ending balance for the three and six months ended June 30, 2025 excluded fulfillment costs associated with the disposal group reclassified as held for sale of $14 million.

Three Months Ended June 30, 2024Six Months Ended June 30, 2024
Acquisition CostsFulfillment CostsAcquisition CostsFulfillment Costs
(Dollars in millions)(Dollars in millions)
Beginning of period balance
$182 189 182 184 
Costs incurred35 49 68 85 
Amortization(32)(34)(65)(65)
End of period balance
$185 204 185 204