Revenue Recognition (Tables)

3 Months Ended

Mar. 31, 2025

Revenue from Contract with Customer [Abstract]

Schedule of Revenue from External Customers by Products and Services

The following tables provide total revenue by segment, sales channel and product category. They also provide the amount of revenue that is not subject to Accounting Standards Codification "ASC" 606, "Revenue from Contracts with Customers" ("ASC 606"), but is instead governed by other accounting standards.

	Three Months Ended March 31, 2025
	Total Revenue		Adjustments for Non-ASC 606 Revenue (1)	Total Revenue from Contracts with Customers
	(Dollars in millions)
Business Segment by Sales Channel and Product Category
Large Enterprise
Grow	$	416	(87)	329
Nurture	203		—	203
Harvest	79		—	79
Other	39		—	39
Total Large Enterprise Revenue	737		(87)	650
Mid-Market Enterprise
Grow	259		(7)	252
Nurture	165		—	165
Harvest	79		(1)	78
Other	10		—	10
Total Mid-Market Enterprise Revenue	513		(8)	505
Public Sector
Grow	159		(24)	135
Nurture	84		—	84
Harvest	108		—	108
Other	132		—	132
Total Public Sector Revenue	483		(24)	459
Wholesale
Grow	265		(75)	190
Nurture	177		(6)	171
Harvest	260		(34)	226
Other	3		—	3
Total Wholesale Revenue	705		(115)	590
International and Other
Grow	37		(1)	36
Nurture	37		—	37
Harvest	8		—	8
Other	4		—	4
Total International and Other	86		(1)	85
Business Segment by Product Category
Grow	1,136		(194)	942
Nurture	666		(6)	660
Harvest	534		(35)	499
Other	188		—	188
Total Business Segment Revenue	2,524		(235)	2,289
Mass Markets Segment by Product Category
Fiber Broadband	209		(3)	206
Other Broadband	257		(24)	233
Voice and Other	192		(9)	183
Total Mass Markets Revenue	658		(36)	622
Total Revenue	$	3,182	(271)	2,911

	Three Months Ended March 31, 2024
	Total Revenue		Adjustments for Non-ASC 606 Revenue (1)	Total Revenue from Contracts with Customers
	(Dollars in millions)
Business Segment by Sales Channel and Product Category
Large Enterprise
Grow	$	378	(49)	329
Nurture	241		—	241
Harvest	103		—	103
Other	43		(1)	42
Total Large Enterprise Revenue	765		(50)	715
Mid-Market Enterprise
Grow	256		(6)	250
Nurture	213		—	213
Harvest	98		(1)	97
Other	10		(1)	9
Total Mid-Market Enterprise Revenue	577		(8)	569
Public Sector
Grow	125		(21)	104
Nurture	88		—	88
Harvest	94		(1)	93
Other	114		—	114
Total Public Sector Revenue	421		(22)	399
Wholesale
Grow	260		(62)	198
Nurture	192		(7)	185
Harvest	276		(38)	238
Other	3		—	3
Total Wholesale Revenue	731		(107)	624
International and Other
Grow	40		(1)	39
Nurture	42		—	42
Harvest	11		—	11
Other	4		—	4
Total International and Other	97		(1)	96
Business Segment by Product Category
Grow	1,059		(139)	920
Nurture	776		(7)	769
Harvest	582		(40)	542
Other	174		(2)	172
Total Business Segment Revenue	2,591		(188)	2,403
Mass Markets Segment by Product Category
Fiber Broadband	170		(4)	166
Other Broadband	315		(28)	287
Voice and Other	214		(9)	205
Total Mass Markets Revenue	699		(41)	658
Total Revenue	$	3,290	(229)	3,061

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(1)Includes regulatory revenue and lease revenue not within the scope of ASC 606.

Schedule of Contract with Customer, Asset and Liability

The following table provides balances of customer receivables, contract assets, and contract liabilities:

	March 31, 2025		December 31, 2024
	(Dollars in millions)
Customer receivables, less allowance of $44 and $50	$	1,136	1,193
Contract assets	18		19
Contract liabilities	696		733

Schedule of Capitalized Contract Cost

The following tables provide changes in our contract acquisition costs and fulfillment costs:

	Three Months Ended March 31, 2025
	Acquisition Costs		Fulfillment Costs
	(Dollars in millions)
Beginning of period balance	$	203	222
Costs incurred	40		51
Amortization	(33)		(37)
End of period balance	$	210	236

	Three Months Ended March 31, 2024
	Acquisition Costs		Fulfillment Costs
	(Dollars in millions)
Beginning of period balance	$	182	184
Costs incurred	33		36
Amortization	(33)		(31)
End of period balance	$	182	189