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Revenue Recognition - Revenue by Segment, Sales Channel and Product Category (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2024
Dec. 31, 2023
Dec. 31, 2022
Disaggregation of Revenue [Line Items]      
Total Revenue $ 13,108 $ 14,557 $ 17,478
Adjustments for Non-ASC 606 Revenue (979) (1,036) (1,370)
Total Revenue from Contracts with Customers 12,129 13,521 16,108
Goods and services transferred at a point in time      
Disaggregation of Revenue [Line Items]      
Total Revenue from Contracts with Customers 136 178 154
Services performed over time      
Disaggregation of Revenue [Line Items]      
Total Revenue from Contracts with Customers 11,993 13,343 15,954
Business      
Disaggregation of Revenue [Line Items]      
Total Revenue 10,363 11,583 13,099
Mass Markets      
Disaggregation of Revenue [Line Items]      
Total Revenue 2,745 2,974 4,379
Operating Segments | Business      
Disaggregation of Revenue [Line Items]      
Total Revenue 10,363 11,583 13,099
Adjustments for Non-ASC 606 Revenue (830) (858) (1,017)
Total Revenue from Contracts with Customers 9,533 10,725 12,082
Operating Segments | Business | Grow      
Disaggregation of Revenue [Line Items]      
Total Revenue 4,373 4,494 4,618
Adjustments for Non-ASC 606 Revenue (657) (654) (757)
Total Revenue from Contracts with Customers 3,716 3,840 3,861
Operating Segments | Business | Nurture      
Disaggregation of Revenue [Line Items]      
Total Revenue 2,961 3,493 4,128
Adjustments for Non-ASC 606 Revenue (19) (25) (23)
Total Revenue from Contracts with Customers 2,942 3,468 4,105
Operating Segments | Business | Harvest      
Disaggregation of Revenue [Line Items]      
Total Revenue 2,271 2,679 3,411
Adjustments for Non-ASC 606 Revenue (148) (170) (226)
Total Revenue from Contracts with Customers 2,123 2,509 3,185
Operating Segments | Business | Other      
Disaggregation of Revenue [Line Items]      
Total Revenue 758 917 942
Adjustments for Non-ASC 606 Revenue (6) (9) (11)
Total Revenue from Contracts with Customers 752 908 931
Operating Segments | Business | Large Enterprise      
Disaggregation of Revenue [Line Items]      
Total Revenue 3,379 3,618 3,827
Adjustments for Non-ASC 606 Revenue (257) (184) (208)
Total Revenue from Contracts with Customers 3,122 3,434 3,619
Operating Segments | Business | Large Enterprise | Grow      
Disaggregation of Revenue [Line Items]      
Total Revenue 1,733 1,709 1,653
Adjustments for Non-ASC 606 Revenue (256) (179) (199)
Total Revenue from Contracts with Customers 1,477 1,530 1,454
Operating Segments | Business | Large Enterprise | Nurture      
Disaggregation of Revenue [Line Items]      
Total Revenue 1,015 1,172 1,274
Adjustments for Non-ASC 606 Revenue 0 0 0
Total Revenue from Contracts with Customers 1,015 1,172 1,274
Operating Segments | Business | Large Enterprise | Harvest      
Disaggregation of Revenue [Line Items]      
Total Revenue 441 537 690
Adjustments for Non-ASC 606 Revenue 0 0 (2)
Total Revenue from Contracts with Customers 441 537 688
Operating Segments | Business | Large Enterprise | Other      
Disaggregation of Revenue [Line Items]      
Total Revenue 190 200 210
Adjustments for Non-ASC 606 Revenue (1) (5) (7)
Total Revenue from Contracts with Customers 189 195 203
Operating Segments | Business | Mid-Market Enterprise      
Disaggregation of Revenue [Line Items]      
Total Revenue 1,887 2,044 2,242
Adjustments for Non-ASC 606 Revenue (34) (36) (40)
Total Revenue from Contracts with Customers 1,853 2,008 2,202
Operating Segments | Business | Mid-Market Enterprise | Grow      
Disaggregation of Revenue [Line Items]      
Total Revenue 841 807 768
Adjustments for Non-ASC 606 Revenue (25) (28) (32)
Total Revenue from Contracts with Customers 816 779 736
Operating Segments | Business | Mid-Market Enterprise | Nurture      
Disaggregation of Revenue [Line Items]      
Total Revenue 690 829 949
Adjustments for Non-ASC 606 Revenue 0 0 0
Total Revenue from Contracts with Customers 690 829 949
Operating Segments | Business | Mid-Market Enterprise | Harvest      
Disaggregation of Revenue [Line Items]      
Total Revenue 320 372 494
Adjustments for Non-ASC 606 Revenue (4) (4) (6)
Total Revenue from Contracts with Customers 316 368 488
Operating Segments | Business | Mid-Market Enterprise | Other      
Disaggregation of Revenue [Line Items]      
Total Revenue 36 36 31
Adjustments for Non-ASC 606 Revenue (5) (4) (2)
Total Revenue from Contracts with Customers 31 32 29
Operating Segments | Business | Public Sector      
Disaggregation of Revenue [Line Items]      
Total Revenue 1,849 1,789 1,863
Adjustments for Non-ASC 606 Revenue (89) (82) (84)
Total Revenue from Contracts with Customers 1,760 1,707 1,779
Operating Segments | Business | Public Sector | Grow      
Disaggregation of Revenue [Line Items]      
Total Revenue 596 473 445
Adjustments for Non-ASC 606 Revenue (85) (81) (79)
Total Revenue from Contracts with Customers 511 392 366
Operating Segments | Business | Public Sector | Nurture      
Disaggregation of Revenue [Line Items]      
Total Revenue 355 399 492
Adjustments for Non-ASC 606 Revenue 0 0 0
Total Revenue from Contracts with Customers 355 399 492
Operating Segments | Business | Public Sector | Harvest      
Disaggregation of Revenue [Line Items]      
Total Revenue 389 383 466
Adjustments for Non-ASC 606 Revenue (4) (1) (3)
Total Revenue from Contracts with Customers 385 382 463
Operating Segments | Business | Public Sector | Other      
Disaggregation of Revenue [Line Items]      
Total Revenue 509 534 460
Adjustments for Non-ASC 606 Revenue 0 0 (2)
Total Revenue from Contracts with Customers 509 534 458
Operating Segments | Business | Wholesale      
Disaggregation of Revenue [Line Items]      
Total Revenue 2,875 3,152 3,605
Adjustments for Non-ASC 606 Revenue (446) (441) (509)
Total Revenue from Contracts with Customers 2,429 2,711 3,096
Operating Segments | Business | Wholesale | Grow      
Disaggregation of Revenue [Line Items]      
Total Revenue 1,048 1,052 991
Adjustments for Non-ASC 606 Revenue (287) (251) (271)
Total Revenue from Contracts with Customers 761 801 720
Operating Segments | Business | Wholesale | Nurture      
Disaggregation of Revenue [Line Items]      
Total Revenue 740 827 1,012
Adjustments for Non-ASC 606 Revenue (19) (25) (23)
Total Revenue from Contracts with Customers 721 802 989
Operating Segments | Business | Wholesale | Harvest      
Disaggregation of Revenue [Line Items]      
Total Revenue 1,079 1,261 1,551
Adjustments for Non-ASC 606 Revenue (140) (165) (215)
Total Revenue from Contracts with Customers 939 1,096 1,336
Operating Segments | Business | Wholesale | Other      
Disaggregation of Revenue [Line Items]      
Total Revenue 8 12 51
Adjustments for Non-ASC 606 Revenue 0 0 0
Total Revenue from Contracts with Customers 8 12 51
Operating Segments | Business | International and Other      
Disaggregation of Revenue [Line Items]      
Total Revenue 373 980 1,562
Adjustments for Non-ASC 606 Revenue (4) (115) (176)
Total Revenue from Contracts with Customers 369 865 1,386
Operating Segments | Business | International and Other | Grow      
Disaggregation of Revenue [Line Items]      
Total Revenue 155 453 761
Adjustments for Non-ASC 606 Revenue (4) (115) (176)
Total Revenue from Contracts with Customers 151 338 585
Operating Segments | Business | International and Other | Nurture      
Disaggregation of Revenue [Line Items]      
Total Revenue 161 266 401
Adjustments for Non-ASC 606 Revenue 0 0 0
Total Revenue from Contracts with Customers 161 266 401
Operating Segments | Business | International and Other | Harvest      
Disaggregation of Revenue [Line Items]      
Total Revenue 42 126 210
Adjustments for Non-ASC 606 Revenue 0 0 0
Total Revenue from Contracts with Customers 42 126 210
Operating Segments | Business | International and Other | Other      
Disaggregation of Revenue [Line Items]      
Total Revenue 15 135 190
Adjustments for Non-ASC 606 Revenue 0 0 0
Total Revenue from Contracts with Customers 15 135 190
Operating Segments | Mass Markets      
Disaggregation of Revenue [Line Items]      
Total Revenue 2,745 2,974 4,379
Adjustments for Non-ASC 606 Revenue (149) (178) (353)
Total Revenue from Contracts with Customers 2,596 2,796 4,026
Operating Segments | Mass Markets | Fiber Broadband      
Disaggregation of Revenue [Line Items]      
Total Revenue 736 637 604
Adjustments for Non-ASC 606 Revenue (13) (16) (18)
Total Revenue from Contracts with Customers 723 621 586
Operating Segments | Mass Markets | Other Broadband      
Disaggregation of Revenue [Line Items]      
Total Revenue 1,167 1,395 2,163
Adjustments for Non-ASC 606 Revenue (105) (126) (200)
Total Revenue from Contracts with Customers 1,062 1,269 1,963
Operating Segments | Mass Markets | Voice and Other      
Disaggregation of Revenue [Line Items]      
Total Revenue 842 942 1,612
Adjustments for Non-ASC 606 Revenue (31) (36) (135)
Total Revenue from Contracts with Customers $ 811 $ 906 $ 1,477