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Goodwill, Customer Relationships and Other Intangible Assets - Additional Information (Details)
3 Months Ended 12 Months Ended
Oct. 31, 2023
USD ($)
reporting_unit
Oct. 31, 2022
USD ($)
reporting_unit
Dec. 31, 2024
USD ($)
Jun. 30, 2023
USD ($)
Dec. 31, 2024
USD ($)
Dec. 31, 2024
USD ($)
Dec. 31, 2024
USD ($)
segement
Dec. 31, 2024
USD ($)
reporting_unit
Dec. 31, 2024
USD ($)
segment
Dec. 31, 2023
USD ($)
Dec. 31, 2022
USD ($)
Goodwill and Intangible Assets Disclosure [Abstract]                      
Intangible assets, gross (including goodwill)     $ 15,400,000,000   $ 15,400,000,000 $ 15,400,000,000 $ 15,400,000,000 $ 15,400,000,000 $ 15,400,000,000 $ 15,800,000,000  
Impairment of indefinite-lived intangible assets           0       0 $ 0
Number of reportable segments             2   2    
Number of reporting units | reporting_unit 3 4           3      
Finite-Lived Intangible Assets [Line Items]                      
Goodwill impairment $ 1,900,000,000   $ 0 $ 8,800,000,000   0       10,693,000,000 3,271,000,000
Control premium (as a percent) 2.00% 59.00%                  
Acquired finite-lived intangible assets, weighted average useful life (in years)         5 years            
Amortization of intangible assets           $ 1,100,000,000       $ 1,100,000,000 $ 1,100,000,000
Customer Relationships                      
Finite-Lived Intangible Assets [Line Items]                      
Acquired finite-lived intangible assets, weighted average useful life (in years)         6 years            
Capitalized Software                      
Finite-Lived Intangible Assets [Line Items]                      
Acquired finite-lived intangible assets, weighted average useful life (in years)         4 years            
Disposal Group, Held-for-sale, Not Discontinued Operations | EMEA Business                      
Finite-Lived Intangible Assets [Line Items]                      
Goodwill impairment   $ 43,000,000                  
NA Business                      
Finite-Lived Intangible Assets [Line Items]                      
Goodwill impairment   3,200,000,000                  
Mass Markets                      
Finite-Lived Intangible Assets [Line Items]                      
Goodwill impairment   $ 0                  
Goodwill, impairment (as a percent)   97.00%                  
EMEA                      
Finite-Lived Intangible Assets [Line Items]                      
Goodwill impairment   $ 0                  
Goodwill, impairment (as a percent)   171.00%                  
APAC                      
Finite-Lived Intangible Assets [Line Items]                      
Goodwill impairment   $ 0                  
Goodwill, impairment (as a percent)   101.00%                  
Measurement Input, Revenue Multiple                      
Finite-Lived Intangible Assets [Line Items]                      
Goodwill impairment, measurement input (as a percent)   2.5                  
Measurement Input, Revenue Multiple | Minimum                      
Finite-Lived Intangible Assets [Line Items]                      
Goodwill impairment, measurement input (as a percent) 1.5 1.8   1.5              
Measurement Input, Revenue Multiple | Maximum                      
Finite-Lived Intangible Assets [Line Items]                      
Goodwill impairment, measurement input (as a percent) 3.5 4.6   4.3              
Measurement Input, EBITDA Multiple                      
Finite-Lived Intangible Assets [Line Items]                      
Goodwill impairment, measurement input (as a percent)   5.5                  
Measurement Input, EBITDA Multiple | Minimum                      
Finite-Lived Intangible Assets [Line Items]                      
Goodwill impairment, measurement input (as a percent) 4.8 4.7   4.6              
Measurement Input, EBITDA Multiple | Maximum                      
Finite-Lived Intangible Assets [Line Items]                      
Goodwill impairment, measurement input (as a percent) 8.4 10.8   10.5