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Revenue Recognition (Tables)
 12 Months Ended
Dec. 31, 2024
Revenue from Contract with Customer [Abstract]  
Schedule of revenue from external customers by products and services
The following tables provide total revenue by segment, sales channel and product category. They also provide the amount of revenue that is not subject to ASC 606, "Revenue from Contracts with Customers" ("ASC 606"), but is instead governed by other accounting standards. The amounts in the tables below include revenue for the Latin American, ILEC and EMEA businesses prior to their sales on August 1, 2022, October 3, 2022 and November 1, 2023, respectively:

Year Ended December 31, 2024
Total Revenue
Adjustments for Non-ASC 606 Revenue (1)
Total Revenue from Contracts with Customers
 (Dollars in millions)
Business Segment by Sales Channel and Product Category
Large Enterprise
Grow$1,733 (256)1,477 
Nurture1,015 — 1,015 
Harvest441 — 441 
Other190 (1)189 
Total Large Enterprise Revenue3,379 (257)3,122 
Mid-Market Enterprise
Grow841 (25)816 
Nurture690 — 690 
Harvest320 (4)316 
Other36 (5)31 
Total Mid-Market Enterprise Revenue1,887 (34)1,853 
Public Sector
Grow596 (85)511 
Nurture355 — 355 
Harvest389 (4)385 
Other509 — 509 
Total Public Sector Revenue1,849 (89)1,760 
Wholesale
Grow1,048 (287)761 
Nurture740 (19)721 
Harvest1,079 (140)939 
Other8 — 8 
Total Wholesale Revenue2,875 (446)2,429 
International and Other
Grow155 (4)151 
Nurture161 — 161 
Harvest42 — 42 
Other15 — 15 
Total International and Other373 (4)369 
Business Segment by Product Category
Grow4,373 (657)3,716 
Nurture2,961 (19)2,942 
Harvest2,271 (148)2,123 
Other758 (6)752 
Total Business Segment Revenue10,363 (830)9,533 
Mass Markets Segment by Product Category
Fiber Broadband736 (13)723 
Other Broadband1,167 (105)1,062 
Voice and Other842 (31)811 
Total Mass Markets Revenue2,745 (149)2,596 
Total Revenue$13,108 (979)12,129 
Timing of revenue
Goods and services transferred at a point in time$136 
Services performed over time11,993 
Total revenue from contracts with customers$12,129 

Year Ended December 31, 2023
Total Revenue
Adjustments for Non-ASC 606 Revenue (1)
Total Revenue from Contracts with Customers
 (Dollars in millions)
Business Segment by Sales Channel and Product Category
Large Enterprise
Grow$1,709 (179)1,530 
Nurture1,172 — 1,172 
Harvest537 — 537 
Other200 (5)195 
Total Large Enterprise Revenue3,618 (184)3,434 
Mid-Market Enterprise
Grow807 (28)779 
Nurture829 — 829 
Harvest372 (4)368 
Other36 (4)32 
Total Mid-Market Enterprise Revenue2,044 (36)2,008 
Public Sector
Grow473 (81)392 
Nurture399 — 399 
Harvest383 (1)382 
Other534 — 534 
Total Public Sector Revenue1,789 (82)1,707 
Wholesale
Grow1,052 (251)801 
Nurture827 (25)802 
Harvest1,261 (165)1,096 
Other12 — 12 
Total Wholesale Revenue3,152 (441)2,711 
International and Other
Grow453 (115)338 
Nurture266 — 266 
Harvest126 — 126 
Other135 — 135 
Total International and Other980 (115)865 
Business Segment by Product Category
Grow4,494 (654)3,840 
Nurture3,493 (25)3,468 
Harvest2,679 (170)2,509 
Other917 (9)908 
Total Business Segment Revenue11,583 (858)10,725 
Mass Markets Segment by Product Category
Fiber Broadband637 (16)621 
Other Broadband1,395 (126)1,269 
Voice and Other942 (36)906 
Total Mass Markets Revenue2,974 (178)2,796 
Total Revenue$14,557 (1,036)13,521 
Timing of revenue
Goods and services transferred at a point in time$178 
Services performed over time13,343 
Total revenue from contracts with customers$13,521 

Year Ended December 31, 2022
Total Revenue
Adjustments for Non-ASC 606 Revenue (1)
Total Revenue from Contracts with Customers

(Dollars in millions)
Business Segment by Sales Channel and Product Category
Large Enterprise
Grow$1,653 (199)1,454 
Nurture1,274 — 1,274 
Harvest690 (2)688 
Other210 (7)203 
Total Large Enterprise Revenue3,827 (208)3,619 
Mid-Market Enterprise
Grow768 (32)736 
Nurture949 — 949 
Harvest494 (6)488 
Other31 (2)29 
Total Mid-Market Enterprise Revenue2,242 (40)2,202 
Public Sector
Grow445 (79)366 
Nurture492 — 492 
Harvest466 (3)463 
Other460 (2)458 
Total Public Sector Revenue1,863 (84)1,779 
Wholesale
Grow991 (271)720 
Nurture1,012 (23)989 
Harvest1,551 (215)1,336 
Other51 — 51 
Total Wholesale Revenue3,605 (509)3,096 
International and Other
Grow761 (176)585 
Nurture401 — 401 
Harvest210 — 210 
Other190 — 190 
Total International and Other1,562 (176)1,386 
Business Segment by Product Category
Grow4,618 (757)3,861 
Nurture4,128 (23)4,105 
Harvest3,411 (226)3,185 
Other942 (11)931 
Total Business Segment Revenue13,099 (1,017)12,082 
Mass Markets Segment by Product Category
Fiber Broadband604 (18)586 
Other Broadband2,163 (200)1,963 
Voice and Other1,612 (135)1,477 
Total Mass Markets Revenue4,379 (353)4,026 
Total Revenue$17,478 (1,370)16,108 
Timing of revenue
Goods and services transferred at a point in time$154 
Services performed over time15,954 
Total revenue from contracts with customers$16,108 
______________________________________________________________________
(1)Includes regulatory revenue and lease revenue not within the scope of ASC 606.
Schedule of contract with customer, asset and liability
The following table provides balances of customer receivables, contract assets and contract liabilities, net of amounts classified as held for sale:
As of December 31,
2024
2023
 (Dollars in millions)
Customer receivables, less allowance of $50 and $60
$1,193 1,256 
Contract assets
19 29 
Contract liabilities
733 698 
Schedule of capitalized contract cost
The following tables provide changes in our contract acquisition costs and fulfillment costs:
Year Ended December 31, 2024
Acquisition CostsFulfillment Costs
 (Dollars in millions)
Beginning of period balance$182 184 
Costs incurred151 176 
Amortization(130)(138)
End of period balance$203 222 

Year Ended December 31, 2023
Acquisition CostsFulfillment Costs
 (Dollars in millions)
Beginning of period balance$202 192 
Costs incurred136 157 
Amortization(152)(140)
Classified as held for sale
(4)(25)
End of period balance$182 184