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Revenue Recognition - Schedule of Revenue (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2023
Sep. 30, 2022
Sep. 30, 2023
Sep. 30, 2022
Disaggregation of Revenue [Line Items]        
Total Revenue $ 3,641 $ 4,390 $ 11,040 $ 13,678
Operating Segments        
Disaggregation of Revenue [Line Items]        
Total Revenue 3,641 4,390 11,040 13,678
Adjustments for Non-ASC 606 revenue (262) (331) (804) (1,099)
Total revenue from Contracts with Customers 3,379 4,059 10,236 12,579
Operating Segments | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 2,894 3,218 8,747 10,036
Adjustments for Non-ASC 606 revenue (218) (245) (669) (793)
Total revenue from Contracts with Customers 2,676 2,973 8,078 9,243
Operating Segments | Mass Markets        
Disaggregation of Revenue [Line Items]        
Total Revenue 747 1,172 2,293 3,642
Adjustments for Non-ASC 606 revenue (44) (86) (135) (306)
Total revenue from Contracts with Customers 703 1,086 2,158 3,336
Operating Segments | Large Enterprise | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 1,182 1,286 3,555 4,160
Adjustments for Non-ASC 606 revenue (80) (80) (239) (288)
Total revenue from Contracts with Customers 1,102 1,206 3,316 3,872
Operating Segments | Mid-Market Enterprise | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 498 555 1,520 1,690
Adjustments for Non-ASC 606 revenue (8) (10) (28) (30)
Total revenue from Contracts with Customers 490 545 1,492 1,660
Operating Segments | Public Sector | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 444 457 1,288 1,430
Adjustments for Non-ASC 606 revenue (22) (26) (60) (83)
Total revenue from Contracts with Customers 422 431 1,228 1,347
Operating Segments | Wholesale | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 770 920 2,384 2,756
Adjustments for Non-ASC 606 revenue (108) (129) (342) (392)
Total revenue from Contracts with Customers 662 791 2,042 2,364
Operating Segments | Grow | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 1,125 1,116 3,391 3,504
Adjustments for Non-ASC 606 revenue (166) (178) (509) (588)
Total revenue from Contracts with Customers 959 938 2,882 2,916
Operating Segments | Grow | Large Enterprise | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 557 571 1,665 1,882
Adjustments for Non-ASC 606 revenue (77) (79) (234) (284)
Total revenue from Contracts with Customers 480 492 1,431 1,598
Operating Segments | Grow | Mid-Market Enterprise | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 201 192 599 565
Adjustments for Non-ASC 606 revenue (6) (7) (21) (23)
Total revenue from Contracts with Customers 195 185 578 542
Operating Segments | Grow | Public Sector | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 117 106 351 337
Adjustments for Non-ASC 606 revenue (22) (25) (60) (79)
Total revenue from Contracts with Customers 95 81 291 258
Operating Segments | Grow | Wholesale | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 250 247 776 720
Adjustments for Non-ASC 606 revenue (61) (67) (194) (202)
Total revenue from Contracts with Customers 189 180 582 518
Operating Segments | Nurture | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 865 1,006 2,639 3,160
Adjustments for Non-ASC 606 revenue (5) (6) (19) (20)
Total revenue from Contracts with Customers 860 1,000 2,620 3,140
Operating Segments | Nurture | Large Enterprise | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 369 404 1,113 1,302
Adjustments for Non-ASC 606 revenue 0 0 0 0
Total revenue from Contracts with Customers 369 404 1,113 1,302
Operating Segments | Nurture | Mid-Market Enterprise | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 195 226 608 698
Adjustments for Non-ASC 606 revenue 0 0 0 0
Total revenue from Contracts with Customers 195 226 608 698
Operating Segments | Nurture | Public Sector | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 98 121 297 380
Adjustments for Non-ASC 606 revenue 0 0 0 0
Total revenue from Contracts with Customers 98 121 297 380
Operating Segments | Nurture | Wholesale | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 203 255 621 780
Adjustments for Non-ASC 606 revenue (5) (6) (19) (20)
Total revenue from Contracts with Customers 198 249 602 760
Operating Segments | Harvest | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 690 897 2,146 2,780
Adjustments for Non-ASC 606 revenue (43) (59) (132) (179)
Total revenue from Contracts with Customers 647 838 2,014 2,601
Operating Segments | Harvest | Large Enterprise | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 186 245 590 793
Adjustments for Non-ASC 606 revenue 0 0 0 0
Total revenue from Contracts with Customers 186 245 590 793
Operating Segments | Harvest | Mid-Market Enterprise | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 94 129 288 404
Adjustments for Non-ASC 606 revenue (1) (2) (3) (6)
Total revenue from Contracts with Customers 93 127 285 398
Operating Segments | Harvest | Public Sector | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 96 119 290 367
Adjustments for Non-ASC 606 revenue 0 (1) 0 (3)
Total revenue from Contracts with Customers 96 118 290 364
Operating Segments | Harvest | Wholesale | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 314 404 978 1,216
Adjustments for Non-ASC 606 revenue (42) (56) (129) (170)
Total revenue from Contracts with Customers 272 348 849 1,046
Operating Segments | Other | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 214 199 571 592
Adjustments for Non-ASC 606 revenue (4) (2) (9) (6)
Total revenue from Contracts with Customers 210 197 562 586
Operating Segments | Other | Large Enterprise | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 70 66 187 183
Adjustments for Non-ASC 606 revenue (3) (1) (5) (4)
Total revenue from Contracts with Customers 67 65 182 179
Operating Segments | Other | Mid-Market Enterprise | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 8 8 25 23
Adjustments for Non-ASC 606 revenue (1) (1) (4) (1)
Total revenue from Contracts with Customers 7 7 21 22
Operating Segments | Other | Public Sector | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 133 111 350 346
Adjustments for Non-ASC 606 revenue 0 0 0 (1)
Total revenue from Contracts with Customers 133 111 350 345
Operating Segments | Other | Wholesale | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 3 14 9 40
Adjustments for Non-ASC 606 revenue 0 0 0 0
Total revenue from Contracts with Customers 3 14 9 40
Operating Segments | Fiber Broadband | Mass Markets        
Disaggregation of Revenue [Line Items]        
Total Revenue 162 160 471 456
Adjustments for Non-ASC 606 revenue (4) (4) (12) (14)
Total revenue from Contracts with Customers 158 156 459 442
Operating Segments | Other Broadband | Mass Markets        
Disaggregation of Revenue [Line Items]        
Total Revenue 340 580 1,064 1,787
Adjustments for Non-ASC 606 revenue (31) (55) (96) (166)
Total revenue from Contracts with Customers 309 525 968 1,621
Operating Segments | Voice and Other | Mass Markets        
Disaggregation of Revenue [Line Items]        
Total Revenue 245 432 758 1,399
Adjustments for Non-ASC 606 revenue (9) (27) (27) (126)
Total revenue from Contracts with Customers $ 236 $ 405 $ 731 $ 1,273