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Goodwill, Customer Relationships and Other Intangible Assets - Additional Information (Details)
12 Months Ended
Oct. 31, 2022
USD ($)
reporting_unit
Oct. 31, 2021
USD ($)
derivative_agreement
Jul. 31, 2021
USD ($)
reporting_unit
Jan. 31, 2021
USD ($)
Oct. 31, 2020
USD ($)
reporting_unit
Dec. 31, 2022
USD ($)
Dec. 31, 2022
USD ($)
Dec. 31, 2022
USD ($)
segement
Dec. 31, 2022
USD ($)
reporting_unit
Dec. 31, 2022
USD ($)
segment
Dec. 31, 2021
USD ($)
Dec. 31, 2020
USD ($)
Goodwill and Intangible Assets Disclosure [Abstract]                        
Intangible assets, gross (including goodwill)           $ 26,500,000,000 $ 26,500,000,000 $ 26,500,000,000 $ 26,500,000,000 $ 26,500,000,000    
Impairment of indefinite-lived intangible assets             0       $ 0  
Number of reportable segments               2   2    
Number of reporting units 4 5 5   8       3      
Finite-Lived Intangible Assets [Line Items]                        
Control premium, percent 59.00%       33.00%              
Goodwill impairment   $ 0 $ 0 $ 0 $ 2,600,000,000   3,271,000,000       0 $ 2,642,000,000
Acquired finite-lived intangible assets, weighted average useful life           7 years            
Amortization of intangible assets             $ 1,100,000,000       $ 1,300,000,000 $ 1,700,000,000
Disposal Group, Held-for-sale, Not Discontinued Operations | EMEA Business                        
Finite-Lived Intangible Assets [Line Items]                        
Goodwill impairment $ 43,000,000                      
Measurement Input, Revenue Multiple                        
Finite-Lived Intangible Assets [Line Items]                        
Goodwill impairment, measurement input 2.5       2.3              
Measurement Input, Revenue Multiple | Minimum                        
Finite-Lived Intangible Assets [Line Items]                        
Goodwill impairment, measurement input 1.8       2.0              
Measurement Input, Revenue Multiple | Maximum                        
Finite-Lived Intangible Assets [Line Items]                        
Goodwill impairment, measurement input 4.6       5.5              
Measurement Input, EBITDA Multiple                        
Finite-Lived Intangible Assets [Line Items]                        
Goodwill impairment, measurement input 5.5       5.7              
Measurement Input, EBITDA Multiple | Minimum                        
Finite-Lived Intangible Assets [Line Items]                        
Goodwill impairment, measurement input 4.7       4.8              
Measurement Input, EBITDA Multiple | Maximum                        
Finite-Lived Intangible Assets [Line Items]                        
Goodwill impairment, measurement input 10.8       12.5              
Mass Markets                        
Finite-Lived Intangible Assets [Line Items]                        
Goodwill impairment $ 0                      
Goodwill, impairment percent 97.00% 277.00% 150.00%                  
NA Business                        
Finite-Lived Intangible Assets [Line Items]                        
Goodwill impairment $ 3,200,000,000                      
Goodwill, impairment percent   8.00% 24.00%                  
EMEA                        
Finite-Lived Intangible Assets [Line Items]                        
Goodwill impairment $ 0                      
Goodwill, impairment percent 171.00% 57.00% 58.00%                  
LATAM                        
Finite-Lived Intangible Assets [Line Items]                        
Goodwill impairment         $ 0              
Goodwill, impairment percent   100.00% 100.00%   74.00%              
APAC                        
Finite-Lived Intangible Assets [Line Items]                        
Goodwill impairment $ 0       $ 0              
Goodwill, impairment percent 101.00% 125.00% 134.00%   23.00%              
NA GAM                        
Finite-Lived Intangible Assets [Line Items]                        
Goodwill impairment         $ 0              
Goodwill, impairment percent         46.00%              
Enterprise                        
Finite-Lived Intangible Assets [Line Items]                        
Goodwill, impairment percent         2.00%              
Customer relationships                        
Finite-Lived Intangible Assets [Line Items]                        
Acquired finite-lived intangible assets, weighted average useful life           8 years            
Capitalized software                        
Finite-Lived Intangible Assets [Line Items]                        
Acquired finite-lived intangible assets, weighted average useful life           4 years