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CONSOLIDATED STATEMENTS OF OPERATIONS (UNAUDITED) - USD ($)
shares in Thousands, $ in Millions
3 Months Ended
Mar. 31, 2022
Mar. 31, 2021
Income Statement [Abstract]    
OPERATING REVENUE $ 4,676 $ 5,029
OPERATING EXPENSES    
Cost of services and products (exclusive of depreciation and amortization) 1,985 2,136
Selling, general and administrative 800 756
Depreciation and amortization 808 1,150
Total operating expenses 3,593 4,042
OPERATING INCOME 1,083 987
OTHER (EXPENSE) INCOME    
Interest expense (352) (389)
Other income, net 70 34
Total other expense, net (282) (355)
INCOME BEFORE INCOME TAXES 801 632
Income tax expense 202 157
NET INCOME $ 599 $ 475
BASIC AND DILUTED EARNINGS PER COMMON SHARE    
BASIC (in dollars per share) $ 0.59 $ 0.44
DILUTED (in dollars per share) $ 0.59 $ 0.44
WEIGHTED-AVERAGE COMMON SHARES OUTSTANDING    
BASIC (in shares) 1,008,430 1,082,474
DILUTED (in shares) 1,015,215 1,091,586