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Segment Information (Tables)
9 Months Ended
Sep. 30, 2021
Segment Reporting [Abstract]  
Schedule of Segment Results
The following tables summarize our segment results for the three months ended September 30, 2021 and 2020, based on the segment categorization we were operating under at September 30, 2021.

Three Months Ended September 30, 2021
BusinessMass MarketsTotal SegmentsOperations and OtherTotal
(Dollars in millions)
Revenue$3,508 1,379 4,887 — 4,887 
Expenses:
Cost of services and products868 36 904 1,247 2,151 
Selling, general and administrative296 125 421 233 654 
Less: share-based compensation— — — (27)(27)
Total expense1,164 161 1,325 1,453 2,778 
Total adjusted EBITDA$2,344 1,218 3,562 (1,453)2,109 

Three Months Ended September 30, 2020
BusinessMass MarketsTotal SegmentsOperations and OtherTotal
(Dollars in millions)
Revenue$3,698 1,469 5,167 — 5,167 
Expenses:
Cost of services and products912 55 967 1,269 2,236 
Selling, general and administrative299 148 447 403 850 
Less: share-based compensation— — — (31)(31)
Total expense1,211 203 1,414 1,641 3,055 
Total adjusted EBITDA$2,487 1,266 3,753 (1,641)2,112 

The following tables summarize our segment results for the nine months ended September 30, 2021 and 2020, based on the segment categorization we were operating under at September 30, 2021.

Nine Months Ended September 30, 2021
BusinessMass MarketsTotal SegmentsOperations and OtherTotal
(Dollars in millions)
Revenue$10,625 4,215 14,840 — 14,840 
Expenses:
Cost of services and products2,611 118 2,729 3,673 6,402 
Selling, general and administrative900 408 1,308 864 2,172 
Less: share-based compensation— — — (89)(89)
Total expense3,511 526 4,037 4,448 8,485 
Total adjusted EBITDA$7,114 3,689 10,803 (4,448)6,355 
Nine Months Ended September 30, 2020
BusinessMass MarketsTotal SegmentsOperations and OtherTotal
(Dollars in millions)
Revenue$11,152 4,435 15,587 — 15,587 
Expenses:
Cost of services and products2,738 152 2,890 3,813 6,703 
Selling, general and administrative975 432 1,407 1,191 2,598 
Less: share-based compensation— — — (120)(120)
Total expense3,713 584 4,297 4,884 9,181 
Total adjusted EBITDA$7,439 3,851 11,290 (4,884)6,406 
Reconciliation of Operating Profit (Loss) From Segments to Consolidated Net Income
The following table reconciles total segment adjusted EBITDA to net income:

 Three Months Ended September 30,Nine Months Ended September 30,
 2021202020212020
 (Dollars in millions)(Dollars in millions)
Total segment adjusted EBITDA$3,562 3,753 10,803 11,290 
Depreciation and amortization(951)(1,193)(3,142)(3,515)
Other operating expenses(1,453)(1,641)(4,448)(4,884)
Stock-based compensation(27)(31)(89)(120)
Operating income1,131 888 3,124 2,771 
Total other expense, net(415)(408)(1,102)(1,345)
Income before income taxes716 480 2,022 1,426 
Income tax expense172 114 497 369 
Net income$544 366 1,525 1,057