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CONSOLIDATED STATEMENTS OF OPERATIONS (UNAUDITED) - USD ($)
shares in Thousands, $ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2021
Sep. 30, 2020
Sep. 30, 2021
Sep. 30, 2020
Income Statement [Abstract]        
OPERATING REVENUE $ 4,887 $ 5,167 $ 14,840 $ 15,587
OPERATING EXPENSES        
Cost of services and products (exclusive of depreciation and amortization) 2,151 2,236 6,402 6,703
Selling, general and administrative 654 850 2,172 2,598
Depreciation and amortization 951 1,193 3,142 3,515
Total operating expenses 3,756 4,279 11,716 12,816
OPERATING INCOME 1,131 888 3,124 2,771
OTHER (EXPENSE) INCOME        
Interest expense (377) (409) (1,150) (1,272)
Other (expense) income, net (38) 1 48 (73)
Total other expense, net (415) (408) (1,102) (1,345)
INCOME BEFORE INCOME TAXES 716 480 2,022 1,426
Income tax expense 172 114 497 369
NET INCOME $ 544 $ 366 $ 1,525 $ 1,057
BASIC AND DILUTED EARNINGS PER COMMON SHARE        
BASIC (in dollars per share) $ 0.51 $ 0.34 $ 1.42 $ 0.98
DILUTED (in dollars per share) $ 0.51 $ 0.34 $ 1.41 $ 0.98
WEIGHTED-AVERAGE COMMON SHARES OUTSTANDING        
BASIC (in shares) 1,062,084 1,080,505 1,077,106 1,078,672
DILUTED (in shares) 1,069,157 1,085,666 1,083,879 1,083,368