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Revenue Recognition - Capitalized Contract Costs (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2021
Jun. 30, 2020
Jun. 30, 2021
Jun. 30, 2020
Acquisition Costs        
Capitalized Contract Cost [Roll Forward]        
Beginning of period balance $ 279 $ 320 $ 289 $ 326
Costs incurred 45 36 89 85
Amortization (53) (56) (107) (111)
End of period balance 271 300 271 300
Fulfillment Costs        
Capitalized Contract Cost [Roll Forward]        
Beginning of period balance 216 220 216 221
Costs incurred 38 34 75 70
Amortization (37) (35) (74) (72)
End of period balance $ 217 $ 219 $ 217 $ 219