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CONSOLIDATED STATEMENTS OF OPERATIONS (UNAUDITED) - USD ($)
shares in Thousands, $ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2021
Jun. 30, 2020
Jun. 30, 2021
Jun. 30, 2020
Income Statement [Abstract]        
OPERATING REVENUE $ 4,924 $ 5,192 $ 9,953 $ 10,420
OPERATING EXPENSES        
Cost of services and products (exclusive of depreciation and amortization) 2,115 2,232 4,251 4,467
Selling, general and administrative 762 895 1,518 1,748
Depreciation and amortization 1,041 1,162 2,191 2,322
Total operating expenses 3,918 4,289 7,960 8,537
OPERATING INCOME 1,006 903 1,993 1,883
OTHER (EXPENSE) INCOME        
Interest expense (384) (414) (773) (863)
Other income (expense), net 52 24 86 (74)
Total other expense, net (332) (390) (687) (937)
INCOME BEFORE INCOME TAXES 674 513 1,306 946
Income tax expense 168 136 325 255
NET INCOME $ 506 $ 377 $ 981 $ 691
BASIC AND DILUTED EARNINGS PER COMMON SHARE        
BASIC (in dollars per share) $ 0.47 $ 0.35 $ 0.90 $ 0.64
DILUTED (in dollars per share) $ 0.46 $ 0.35 $ 0.90 $ 0.64
WEIGHTED-AVERAGE COMMON SHARES OUTSTANDING        
BASIC (in shares) 1,086,453 1,079,475 1,084,464 1,077,755
DILUTED (in shares) 1,093,402 1,082,567 1,092,494 1,082,218