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Segment Information (Tables)
3 Months Ended
Mar. 31, 2021
Segment Reporting [Abstract]  
Schedule of Segment Results
The following tables summarize our segment results for the three months ended March 31, 2021 and 2020, based on the segment categorization we were operating under at March 31, 2021.

Three Months Ended March 31, 2021
BusinessMass MarketsTotal SegmentsOperations and OtherTotal
(Dollars in millions)
Revenue$3,595 1,434 5,029 — 5,029 
Expenses:
Cost of services and products881 43 924 1,212 2,136 
Selling, general and administrative306 133 439 317 756 
Less: share-based compensation— — — (20)(20)
Total expense1,187 176 1,363 1,509 2,872 
Total adjusted EBITDA$2,408 1,258 3,666 (1,509)2,157 

Three Months Ended March 31, 2020
BusinessMass MarketsTotal SegmentsOperations and OtherTotal
(Dollars in millions)
Revenue$3,737 1,491 5,228 — 5,228 
Expenses:
Cost of services and products907 49 956 1,279 2,235 
Selling, general and administrative342 140 482 371 853 
Less: share-based compensation— — — (69)(69)
Total expense1,249 189 1,438 1,581 3,019 
Total adjusted EBITDA$2,488 1,302 3,790 (1,581)2,209 
Reconciliation of Operating Profit (Loss) From Segments to Consolidated Net Income
The following table reconciles total segment adjusted EBITDA to net income (loss):

 Three Months Ended March 31,
 20212020
 (Dollars in millions)
Total segment adjusted EBITDA$3,666 3,790 
Depreciation and amortization(1,150)(1,160)
Other operating expenses(1,509)(1,581)
Stock-based compensation(20)(69)
Operating income987 980 
Total other expense, net(355)(547)
Income before income taxes632 433 
Income tax expense157 119 
Net income$475 314