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Revenue Recognition - Disaggregation of Revenue (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue $ 20,712 $ 21,458 $ 22,580
Adjustments for Non-ASC 606 Revenue (1,915) (1,953) (1,538)
Total Revenue from Contracts with Customers 18,797 19,505 21,042
Goods and services transferred at a point in time      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue from Contracts with Customers 250 221 230
Services performed over time      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue from Contracts with Customers 18,547 19,284 20,812
IP and Data Services      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 6,372 6,621 6,614
Transport and Infrastructure      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 4,989 5,019 5,256
Voice and Collaboration      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 3,621 3,766 4,091
IT and Managed Services      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 479 535 625
Broadband      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 2,909 2,876 2,824
Voice      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 1,622 1,837 2,127
Other      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 105 172 316
Operating Segments      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 20,712 21,458 22,580
Operating Segments | IP and Data Services      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 6,372 6,621 6,614
Operating Segments | Transport and Infrastructure      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 4,989 5,019 5,256
Operating Segments | Voice and Collaboration      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 3,621 3,766 4,091
Operating Segments | IT and Managed Services      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 479 535 625
Operating Segments | Broadband      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 2,909 2,876 2,824
Operating Segments | Voice      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 1,622 1,837 2,127
Operating Segments | Other      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 105 172 316
Operating Segments | International and Global Accounts      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 3,405 3,476 3,543
Adjustments for Non-ASC 606 Revenue (373) (365) (83)
Total Revenue from Contracts with Customers 3,032 3,111 3,460
Operating Segments | International and Global Accounts | IP and Data Services      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 1,556 1,627 1,682
Adjustments for Non-ASC 606 Revenue 0 0 0
Total Revenue from Contracts with Customers 1,556 1,627 1,682
Operating Segments | International and Global Accounts | Transport and Infrastructure      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 1,265 1,268 1,230
Adjustments for Non-ASC 606 Revenue (373) (365) (83)
Total Revenue from Contracts with Customers 892 903 1,147
Operating Segments | International and Global Accounts | Voice and Collaboration      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 368 354 365
Adjustments for Non-ASC 606 Revenue 0 0 0
Total Revenue from Contracts with Customers 368 354 365
Operating Segments | International and Global Accounts | IT and Managed Services      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 216 227 266
Adjustments for Non-ASC 606 Revenue 0 0 0
Total Revenue from Contracts with Customers 216 227 266
Operating Segments | International and Global Accounts | Broadband      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 0 0 0
Operating Segments | International and Global Accounts | Voice      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 0 0 0
Operating Segments | International and Global Accounts | Other      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 0 0 0
Operating Segments | Enterprise      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 5,722 5,696 5,765
Adjustments for Non-ASC 606 Revenue (138) (134) (43)
Total Revenue from Contracts with Customers 5,584 5,562 5,722
Operating Segments | Enterprise | IP and Data Services      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 2,474 2,538 2,485
Adjustments for Non-ASC 606 Revenue (2) 0 0
Total Revenue from Contracts with Customers 2,472 2,538 2,485
Operating Segments | Enterprise | Transport and Infrastructure      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 1,608 1,479 1,484
Adjustments for Non-ASC 606 Revenue (135) (134) (43)
Total Revenue from Contracts with Customers 1,473 1,345 1,441
Operating Segments | Enterprise | Voice and Collaboration      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 1,424 1,423 1,495
Adjustments for Non-ASC 606 Revenue (1) 0 0
Total Revenue from Contracts with Customers 1,423 1,423 1,495
Operating Segments | Enterprise | IT and Managed Services      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 216 256 301
Adjustments for Non-ASC 606 Revenue 0 0 0
Total Revenue from Contracts with Customers 216 256 301
Operating Segments | Enterprise | Broadband      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 0 0 0
Operating Segments | Enterprise | Voice      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 0 0 0
Operating Segments | Enterprise | Other      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 0 0 0
Operating Segments | Small and Medium Business      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 2,557 2,727 2,918
Adjustments for Non-ASC 606 Revenue (40) (36) (40)
Total Revenue from Contracts with Customers 2,517 2,691 2,878
Operating Segments | Small and Medium Business | IP and Data Services      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 1,062 1,091 1,078
Adjustments for Non-ASC 606 Revenue (3) 0 0
Total Revenue from Contracts with Customers 1,059 1,091 1,078
Operating Segments | Small and Medium Business | Transport and Infrastructure      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 352 365 424
Adjustments for Non-ASC 606 Revenue (34) (36) (40)
Total Revenue from Contracts with Customers 318 329 384
Operating Segments | Small and Medium Business | Voice and Collaboration      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 1,098 1,226 1,366
Adjustments for Non-ASC 606 Revenue (3) 0 0
Total Revenue from Contracts with Customers 1,095 1,226 1,366
Operating Segments | Small and Medium Business | IT and Managed Services      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 45 45 50
Adjustments for Non-ASC 606 Revenue 0 0 0
Total Revenue from Contracts with Customers 45 45 50
Operating Segments | Small and Medium Business | Broadband      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 0 0 0
Operating Segments | Small and Medium Business | Voice      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 0 0 0
Operating Segments | Small and Medium Business | Other      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 0 0 0
Operating Segments | Wholesale      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 3,777 4,042 4,360
Adjustments for Non-ASC 606 Revenue (517) (545) (397)
Total Revenue from Contracts with Customers 3,260 3,497 3,963
Operating Segments | Wholesale | IP and Data Services      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 1,280 1,365 1,369
Adjustments for Non-ASC 606 Revenue 0 0 0
Total Revenue from Contracts with Customers 1,280 1,365 1,369
Operating Segments | Wholesale | Transport and Infrastructure      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 1,764 1,907 2,118
Adjustments for Non-ASC 606 Revenue (517) (545) (397)
Total Revenue from Contracts with Customers 1,247 1,362 1,721
Operating Segments | Wholesale | Voice and Collaboration      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 731 763 865
Adjustments for Non-ASC 606 Revenue 0 0 0
Total Revenue from Contracts with Customers 731 763 865
Operating Segments | Wholesale | IT and Managed Services      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 2 7 8
Adjustments for Non-ASC 606 Revenue 0 0 0
Total Revenue from Contracts with Customers 2 7 8
Operating Segments | Wholesale | Broadband      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 0 0 0
Operating Segments | Wholesale | Voice      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 0 0 0
Operating Segments | Wholesale | Other      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 0 0 0
Operating Segments | Consumer      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 5,251 5,517 5,994
Adjustments for Non-ASC 606 Revenue (847) (873) (975)
Total Revenue from Contracts with Customers 4,404 4,644 5,019
Operating Segments | Consumer | IP and Data Services      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 0 0 0
Operating Segments | Consumer | Transport and Infrastructure      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 0 0 0
Operating Segments | Consumer | Voice and Collaboration      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 0 0 0
Operating Segments | Consumer | IT and Managed Services      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 0 0 0
Operating Segments | Consumer | Broadband      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 2,909 2,876 2,824
Adjustments for Non-ASC 606 Revenue (217) (215) (213)
Total Revenue from Contracts with Customers 2,692 2,661 2,611
Operating Segments | Consumer | Voice      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 1,622 1,837 2,127
Adjustments for Non-ASC 606 Revenue 0 0 0
Total Revenue from Contracts with Customers 1,622 1,837 2,127
Operating Segments | Consumer | Regulatory      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 615 632 727
Adjustments for Non-ASC 606 Revenue (615) (632) (727)
Total Revenue from Contracts with Customers 0 0 0
Operating Segments | Consumer | Other      
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]      
Total Revenue 105 172 316
Adjustments for Non-ASC 606 Revenue (15) (26) (35)
Total Revenue from Contracts with Customers $ 90 $ 146 $ 281