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CONSOLIDATED BALANCE SHEETS - USD ($)
$ in Millions
Dec. 31, 2020
Dec. 31, 2019
CURRENT ASSETS    
Cash and cash equivalents $ 406 $ 1,690
Accounts receivable, less allowance of $191 and $106 1,962 2,259
Other 808 819
Total current assets 3,176 4,768
Property, plant and equipment, net of accumulated depreciation of $31,596 and $29,346 26,338 26,079
GOODWILL AND OTHER ASSETS    
Goodwill 18,870 21,534
Other intangible assets, net 8,219 9,567
Other, net 2,791 2,794
Total goodwill and other assets 29,880 33,895
TOTAL ASSETS 59,394 64,742
CURRENT LIABILITIES    
Current maturities of long-term debt 2,427 2,300
Accounts payable 1,134 1,724
Accrued expenses and other liabilities    
Salaries and benefits 1,008 1,037
Income and other taxes 314 311
Current operating lease liabilities 379 416
Interest 291 280
Other 328 386
Current portion of deferred revenue 753 804
Total current liabilities 6,634 7,258
LONG-TERM DEBT 29,410 32,394
DEFERRED CREDITS AND OTHER LIABILITIES    
Deferred income taxes, net 3,342 2,918
Benefit plan obligations, net 4,556 4,594
Other 4,290 4,108
Total deferred credits and other liabilities 12,188 11,620
COMMITMENTS AND CONTINGENCIES (Note 17)
STOCKHOLDERS' EQUITY    
Preferred stock — non-redeemable, $25.00 par value, authorized 2,000 and 2,000 shares, issued and outstanding 7 and 7 shares 0 0
Common stock, $1.00 par value, authorized 2,200,000 and 2,200,000 shares, issued and outstanding 1,096,921 and 1,090,058 shares 1,097 1,090
Additional paid-in capital 20,909 21,874
Accumulated other comprehensive loss (2,813) (2,680)
Accumulated deficit (8,031) (6,814)
Total stockholders' equity 11,162 13,470
TOTAL LIABILITIES AND STOCKHOLDERS' EQUITY $ 59,394 $ 64,742