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Segment Information (Tables)
9 Months Ended
Sep. 30, 2020
Segment Reporting [Abstract]  
Schedule of Segment Results
The following tables summarize our segment results for the three months ended September 30, 2020 and 2019, based on the segment categorization we were operating under at September 30, 2020.
Three Months Ended September 30, 2020
International and Global AccountsEnterpriseSmall and Medium BusinessWholesaleConsumerTotal SegmentsOperations and OtherTotal
(Dollars in millions)
Revenue:
IP and Data Services$381 611 266 318 — 1,576 — 1,576 
Transport and Infrastructure315 420 85 447 — 1,267 — 1,267 
Voice and Collaboration87 357 271 183 — 898 — 898 
IT and Managed Services52 51 13 — 117 — 117 
Broadband— — — — 730 730 — 730 
Voice— — — — 401 401 — 401 
Regulatory— — — — 153 153 — 153 
Other— — — — 25 25 — 25 
Total revenue835 1,439 635 949 1,309 5,167 — 5,167 
Expenses:
Cost of services and products229 478 94 120 47 968 1,268 2,236 
Selling, general and administrative58 124 97 16 118 413 437 850 
Less: share-based compensation— — — — — — (31)(31)
Total expense287 602 191 136 165 1,381 1,674 3,055 
Total adjusted EBITDA$548 837 444 813 1,144 3,786 (1,674)2,112 
 Three Months Ended September 30, 2019
 International and Global AccountsEnterpriseSmall and Medium BusinessWholesaleConsumerTotal SegmentsOperations and OtherTotal
 (Dollars in millions)
Revenue:
IP and Data Services$404 631 270 353 — 1,658 — 1,658 
Transport and Infrastructure317 384 93 464 — 1,258 — 1,258 
Voice and Collaboration89 354 300 198 — 941 — 941 
IT and Managed Services56 59 11 — 128 — 128 
Broadband— — — — 718 718 — 718 
Voice— — — — 453 453 — 453 
Regulatory— — — — 157 157 — 157 
Other— — — — 37 37 — 37 
Total revenue866 1,428 674 1,017 1,365 5,350 — 5,350 
Expenses:
Cost of services and products235 451 99 134 50 969 1,365 2,334 
Selling, general and administrative64 132 108 15 122 441 390 831 
Less: share-based compensation— — — — — — (38)(38)
Total expense299 583 207 149 172 1,410 1,717 3,127 
Total adjusted EBITDA$567 845 467 868 1,193 3,940 (1,717)2,223 
The following tables summarize our segment results for the nine months ended September 30, 2020 and 2019 based on the segment categorization we were operating under at September 30, 2020.


Nine Months Ended September 30, 2020
International and Global AccountsEnterpriseSmall and Medium BusinessWholesaleConsumerTotal SegmentsOperations and OtherTotal
(Dollars in millions)
Revenue:
IP and Data Services$1,167 1,862 798 965 — 4,792 — 4,792 
Transport and Infrastructure942 1,181 265 1,327 — 3,715 — 3,715 
Voice and Collaboration275 1,084 843 561 — 2,763 — 2,763 
IT and Managed Services165 165 33 — 365 — 365 
Broadband— — — — 2,178 2,178 — 2,178 
Voice— — — — 1,231 1,231 — 1,231 
Regulatory— — — — 463 463 — 463 
Other— — — — 80 80 — 80 
Total revenue2,549 4,292 1,939 2,855 3,952 15,587 — 15,587 
Expenses:
Cost of services and products694 1,388 297 383 131 2,893 3,810 6,703 
Selling, general and administrative184 395 316 49 352 1,296 1,302 2,598 
Less: share-based compensation— — — — — — (120)(120)
Total expense878 1,783 613 432 483 4,189 4,992 9,181 
Total adjusted EBITDA$1,671 2,509 1,326 2,423 3,469 11,398 (4,992)6,406 
Nine Months Ended September 30, 2019
International and Global AccountsEnterpriseSmall and Medium BusinessWholesaleConsumerTotal SegmentsOperations and OtherTotal
(Dollars in millions)
Revenue:
IP and Data Services$1,221 1,901 817 1,028 — 4,967 — 4,967 
Transport and Infrastructure949 1,085 282 1,441 — 3,757 — 3,757 
Voice and Collaboration267 1,078 929 584 — 2,858 — 2,858 
IT and Managed Services169 198 34 — 407 — 407 
Broadband— — — — 2,158 2,158 — 2,158 
Voice— — — — 1,397 1,397 — 1,397 
Regulatory— — — — 471 471 — 471 
Other— — — — 137 137 — 137 
Total revenue2,606 4,262 2,062 3,059 4,163 16,152 — 16,152 
Expenses:
Cost of services and products698 1,313 306 408 159 2,884 3,993 6,877 
Selling, general and administrative198 421 347 44 403 1,413 1,310 2,723 
Less: share-based compensation— — — — — — (114)(114)
Total expense896 1,734 653 452 562 4,297 5,189 9,486 
Total adjusted EBITDA$1,710 2,528 1,409 2,607 3,601 11,855 (5,189)6,666 
Reconciliation of Operating Profit (Loss) From Segments to Consolidated Net Income
The following table reconciles total segment adjusted EBITDA to net income (loss):
 Three Months Ended September 30,Nine Months Ended September 30,
 2020201920202019
 (Dollars in millions)
Total segment adjusted EBITDA$3,786 3,940 11,398 11,855 
Depreciation and amortization(1,193)(1,235)(3,515)(3,619)
Impairment of goodwill— — — (6,506)
Other operating expenses(1,674)(1,717)(4,992)(5,189)
Stock-based compensation(31)(38)(120)(114)
Operating income (loss)888 950 2,771 (3,573)
Total other expense, net(408)(540)(1,345)(1,542)
Income (loss) before income taxes480 410 1,426 (5,115)
Income tax expense114 108 369 377 
Net income (loss)$366 302 1,057 (5,492)