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Background (Details) - USD ($)
3 Months Ended 6 Months Ended 12 Months Ended
Jan. 01, 2020
Jun. 30, 2020
Jun. 30, 2019
Jun. 30, 2020
Jun. 30, 2019
Dec. 31, 2019
Dec. 31, 2018
Mar. 31, 2020
Mar. 31, 2019
Organization, Consolidation and Presentation of Financial Statements [Abstract]                  
Book overdraft balance   $ 0   $ 0   $ 106,000,000      
Lease income   $ 333,000,000 $ 205,000,000 $ 666,000,000 $ 404,000,000        
Percent of operating revenue   6.00% 4.00% 6.00% 4.00%        
New Accounting Pronouncements or Change in Accounting Principle [Line Items]                  
Revenues   $ (5,192,000,000) $ (5,375,000,000) $ (10,420,000,000) $ (10,802,000,000)        
Reduction to cost of services and products   (2,232,000,000) (2,243,000,000) (4,467,000,000) (4,543,000,000)        
Stockholders' equity   13,462,000,000 13,673,000,000 13,462,000,000 13,673,000,000 $ 13,470,000,000      
Accounting Standards Update [Extensible List] us-gaap:AccountingStandardsUpdate201613Member         us-gaap:AccountingStandardsUpdate201613Member us-gaap:AccountingStandardsUpdate201602Member    
Accumulated Deficit                  
New Accounting Pronouncements or Change in Accounting Principle [Line Items]                  
Stockholders' equity   (6,109,000,000) (7,340,000,000) (6,109,000,000) (7,340,000,000) $ (6,814,000,000) $ (1,643,000,000) $ (6,486,000,000) $ (7,712,000,000)
Accumulated Deficit | Cumulative Effect, Period of Adoption, Adjustment                  
New Accounting Pronouncements or Change in Accounting Principle [Line Items]                  
Stockholders' equity           $ 9,000,000 $ 96,000,000    
Change in Accounting Principle, Universal Service Fund                  
New Accounting Pronouncements or Change in Accounting Principle [Line Items]                  
Revenues   204,000,000 203,000,000 419,000,000 423,000,000        
Reduction to cost of services and products   $ 204,000,000 $ 203,000,000 $ 419,000,000 $ 423,000,000