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Revenue Recognition - Capitalized Contract Costs (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Acquisition Costs    
Capitalized Contract Cost [Roll Forward]    
Beginning of period balance $ 326 $ 322
Costs incurred 49 57
Amortization (55) (50)
End of period balance 320 329
Fulfillment Costs    
Capitalized Contract Cost [Roll Forward]    
Beginning of period balance 221 187
Costs incurred 36 34
Amortization (37) (23)
End of period balance $ 220 $ 198