Credit Losses on Financial Instruments (Tables)

3 Months Ended

Mar. 31, 2020

Credit Loss [Abstract]

Financing Receivable, Allowance for Credit Loss

The following table presents the activity of our allowance for credit losses by accounts receivable portfolio:

(Dollars in millions)	Business			Consumer		Total
Beginning balance at January 1, 2020 (1)	$	58		37		95
Current Period provision for expected losses	18			17		35
Write-offs charged against the allowance	(19		)	(24	)	(43	)
Recoveries collected	6			7		13
Foreign currency exchange rate change adjustment	(1		)	—		(1	)
Ending Balance at March 31, 2020	$	62		37		99

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(1)

The beginning balance includes the cumulative effect of the adoption of new credit loss standard