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Revenue Recognition - Capitalized Contract Costs (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Acquisition Costs    
Capitalized Contract Cost [Roll Forward]    
Beginning of period balance $ 322 $ 268
Costs incurred 208 226
Amortization (204) (172)
End of period balance 326 322
Fulfillment Costs    
Capitalized Contract Cost [Roll Forward]    
Beginning of period balance 187 133
Costs incurred 158 146
Amortization (124) (92)
End of period balance $ 221 $ 187