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Sale of Data Centers and Colocation Business - Effects of Failed-sale-Leaseback (Details) - USD ($)
$ in Millions
3 Months Ended 12 Months Ended
Dec. 31, 2019
Sep. 30, 2019
Jun. 30, 2019
Mar. 31, 2019
Dec. 31, 2018
Sep. 30, 2018
Jun. 30, 2018
Mar. 31, 2018
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Sale Leaseback Transaction [Line Items]                      
Operating revenue $ 5,570 $ 5,606 $ 5,578 $ 5,647 $ 5,778 $ 5,818 $ 5,902 $ 5,945 $ 22,401 $ 23,443 $ 17,656
Increase in loss on sale of business included in selling, general and administrative expense                 (3,715) (4,165) (3,508)
Increase in depreciation expense (ongoing)                 (4,829) (5,120) (3,936)
Increase in interest expense                 (2,021) (2,177) (1,481)
Decrease in income tax expense                 (503) (170) 849
NET (LOSS) INCOME $ 223 $ 302 $ 371 $ (6,165) $ (2,412) $ 272 $ 292 $ 115 $ (5,269) (1,733) 1,389
Cyxtera Technologies                      
Sale Leaseback Transaction [Line Items]                      
Operating revenue                   74 49
Decrease in cost of sales                   22 15
Increase in loss on sale of business included in selling, general and administrative expense                   0 (102)
Increase in depreciation expense (one-time)                   0 (44)
Increase in depreciation expense (ongoing)                   (69) (47)
Increase in interest expense                   (55) (39)
Decrease in income tax expense                   7 65
NET (LOSS) INCOME                   $ (21) $ (103)