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Background and Summary of Significant Accounting Policies - Additional Information (Details)
$ / shares in Units, shares in Millions, $ in Millions
3 Months Ended 12 Months Ended
Oct. 31, 2018
USD ($)
Mar. 31, 2019
USD ($)
Dec. 31, 2018
USD ($)
Mar. 31, 2018
USD ($)
Dec. 31, 2019
USD ($)
$ / shares
shares
Dec. 31, 2018
USD ($)
Dec. 31, 2017
USD ($)
Feb. 25, 2019
Jan. 01, 2019
USD ($)
Finite-Lived Intangible Assets [Line Items]                  
Advertising expense         $ 62 $ 98 $ 218    
Accounts receivable, past due threshold         30 days        
Unissued shares of CenturyLink common stock (in shares) | shares         17        
Preferred stock dividends (in dollars per share) | $ / shares         $ 25        
Number of shares issued per share of common stock               1  
Right-of-use asset         $ 1,686        
Operating lease liability         1,758        
Retained earnings     $ (1,643)   (6,814) (1,643)      
Accumulated other comprehensive loss     2,461   2,680 2,461      
Goodwill impairment $ 2,700 $ 6,500 2,700 $ 2,700 $ 6,506 2,726 $ 0    
Minimum                  
Finite-Lived Intangible Assets [Line Items]                  
Contract term         1 year        
Customer relationship period for revenue recognition         10 years        
Maximum                  
Finite-Lived Intangible Assets [Line Items]                  
Contract term         5 years        
Customer relationship period for revenue recognition         20 years        
Customer relationships | Minimum                  
Finite-Lived Intangible Assets [Line Items]                  
Estimated useful life         7 years        
Customer relationships | Maximum                  
Finite-Lived Intangible Assets [Line Items]                  
Estimated useful life         15 years        
Capitalized software                  
Finite-Lived Intangible Assets [Line Items]                  
Estimated useful life         7 years        
Other intangible assets | Minimum                  
Finite-Lived Intangible Assets [Line Items]                  
Estimated useful life         4 years        
Other intangible assets | Maximum                  
Finite-Lived Intangible Assets [Line Items]                  
Estimated useful life         20 years        
Accounting Standards Update 2016-02                  
Finite-Lived Intangible Assets [Line Items]                  
Right-of-use asset                 $ 2,100
Operating lease liability                 2,200
Retained earnings       407          
Accumulated other comprehensive loss       $ 407          
Retained Earnings | Accounting Standards Update 2014-09                  
Finite-Lived Intangible Assets [Line Items]                  
Cumulative effect of adoption of ASU     338     338      
Cumulative net effect of adoption of ASU, tax     $ (119)   $ 119 $ (119)      
Retained Earnings | Accounting Standards Update 2016-02                  
Finite-Lived Intangible Assets [Line Items]                  
Cumulative effect of adoption of ASU         96       $ 96
Cumulative net effect of adoption of ASU, tax         $ (37)        
Consumer Customers | Weighted Average                  
Finite-Lived Intangible Assets [Line Items]                  
Length of customer life         30 months        
Business Customer                  
Finite-Lived Intangible Assets [Line Items]                  
Length of customer life         49 months        
Business Customer | Minimum                  
Finite-Lived Intangible Assets [Line Items]                  
Length of customer life         12 months        
Business Customer | Maximum                  
Finite-Lived Intangible Assets [Line Items]                  
Length of customer life         60 months