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- Segment Results and Operating Revenue (Details )
$ in Millions
 3 Months Ended 12 Months Ended
Dec. 31, 2019
USD ($)
Sep. 30, 2019
USD ($)
Jun. 30, 2019
USD ($)
Mar. 31, 2019
USD ($)
Dec. 31, 2018
USD ($)
Sep. 30, 2018
USD ($)
Jun. 30, 2018
USD ($)
Mar. 31, 2018
USD ($)
Dec. 31, 2019
USD ($)
category
Dec. 31, 2018
USD ($)
Dec. 31, 2017
USD ($)
Operating revenues by products and services                      
Operating revenue $ 5,570 $ 5,606 $ 5,578 $ 5,647 $ 5,778 $ 5,818 $ 5,902 $ 5,945 $ 22,401 $ 23,443 $ 17,656
USF surcharges and transaction taxes                 1,002 952 601
Cost of services and products (exclusive of depreciation and amortization)                 10,077 10,862 8,203
Selling, general and administrative                 3,715 4,165 3,508
Less: share-based compensation                 (162) (186) (111)
Total expense                 13,630 14,841 11,600
Total segment adjusted EBITDA                 8,771 8,602 6,056
IP and Data Services                      
Operating revenues by products and services                      
Operating revenue                 7,000 6,961 3,594
Transport and Infrastructure                      
Operating revenues by products and services                      
Operating revenue                 5,203 5,433 3,663
Voice and Collaboration                      
Operating revenues by products and services                      
Operating revenue                 4,021 4,309 3,304
IT and Managed Services                      
Operating revenues by products and services                      
Operating revenue                 535 624 644
Broadband                      
Operating revenues by products and services                      
Operating revenue                 2,876 2,822 2,698
Voice                      
Operating revenues by products and services                      
Operating revenue                 1,881 2,173 2,531
Regulatory                      
Operating revenues by products and services                      
Operating revenue                 634 729 731
Other                      
Operating revenues by products and services                      
Operating revenue                 $ 251 392 491
International and Global Accounts                      
Operating revenues by products and services                      
Number of categories of products and services (categories) | category                 4    
Consumer                      
Operating revenues by products and services                      
Number of categories of products and services (categories) | category                 4    
Operating Segments                      
Operating revenues by products and services                      
Operating revenue                 $ 22,401 23,443 17,463
Cost of services and products (exclusive of depreciation and amortization)                 4,618 4,853 3,244
Selling, general and administrative                 1,796 1,943 1,659
Less: share-based compensation                 0 0 0
Total expense                 6,414 6,796 4,903
Total segment adjusted EBITDA                 15,987 16,647 12,560
Operating Segments | IP and Data Services                      
Operating revenues by products and services                      
Operating revenue                 7,000 6,961 3,593
Operating Segments | Transport and Infrastructure                      
Operating revenues by products and services                      
Operating revenue                 5,203 5,433 3,471
Operating Segments | Voice and Collaboration                      
Operating revenues by products and services                      
Operating revenue                 4,021 4,309 3,304
Operating Segments | IT and Managed Services                      
Operating revenues by products and services                      
Operating revenue                 535 624 644
Operating Segments | Broadband                      
Operating revenues by products and services                      
Operating revenue                 2,876 2,822 2,698
Operating Segments | Voice                      
Operating revenues by products and services                      
Operating revenue                 1,881 2,173 2,531
Operating Segments | Regulatory                      
Operating revenues by products and services                      
Operating revenue                 634 729 731
Operating Segments | Other                      
Operating revenues by products and services                      
Operating revenue                 251 392 491
Operating Segments | International and Global Accounts                      
Operating revenues by products and services                      
Operating revenue                 3,596 3,653 1,382
Cost of services and products (exclusive of depreciation and amortization)                 1,044 1,056 457
Selling, general and administrative                 266 256 104
Less: share-based compensation                 0 0 0
Total expense                 1,310 1,312 561
Total segment adjusted EBITDA                 2,286 2,341 821
Operating Segments | International and Global Accounts | IP and Data Services                      
Operating revenues by products and services                      
Operating revenue                 1,676 1,728 528
Operating Segments | International and Global Accounts | Transport and Infrastructure                      
Operating revenues by products and services                      
Operating revenue                 1,318 1,276 406
Operating Segments | International and Global Accounts | Voice and Collaboration                      
Operating revenues by products and services                      
Operating revenue                 377 387 176
Operating Segments | International and Global Accounts | IT and Managed Services                      
Operating revenues by products and services                      
Operating revenue                 225 262 272
Operating Segments | International and Global Accounts | Broadband                      
Operating revenues by products and services                      
Operating revenue                 0 0 0
Operating Segments | International and Global Accounts | Voice                      
Operating revenues by products and services                      
Operating revenue                 0 0 0
Operating Segments | International and Global Accounts | Regulatory                      
Operating revenues by products and services                      
Operating revenue                 0 0 0
Operating Segments | International and Global Accounts | Other                      
Operating revenues by products and services                      
Operating revenue                 0 0 0
Operating Segments | Enterprise                      
Operating revenues by products and services                      
Operating revenue                 6,133 6,133 4,186
Cost of services and products (exclusive of depreciation and amortization)                 2,088 2,038 1,365
Selling, general and administrative                 555 573 365
Less: share-based compensation                 0 0 0
Total expense                 2,643 2,611 1,730
Total segment adjusted EBITDA                 3,490 3,522 2,456
Operating Segments | Enterprise | IP and Data Services                      
Operating revenues by products and services                      
Operating revenue                 2,763 2,673 1,515
Operating Segments | Enterprise | Transport and Infrastructure                      
Operating revenues by products and services                      
Operating revenue                 1,545 1,550 1,116
Operating Segments | Enterprise | Voice and Collaboration                      
Operating revenues by products and services                      
Operating revenue                 1,567 1,607 1,245
Operating Segments | Enterprise | IT and Managed Services                      
Operating revenues by products and services                      
Operating revenue                 258 303 310
Operating Segments | Enterprise | Broadband                      
Operating revenues by products and services                      
Operating revenue                 0 0 0
Operating Segments | Enterprise | Voice                      
Operating revenues by products and services                      
Operating revenue                 0 0 0
Operating Segments | Enterprise | Regulatory                      
Operating revenues by products and services                      
Operating revenue                 0 0 0
Operating Segments | Enterprise | Other                      
Operating revenues by products and services                      
Operating revenue                 0 0 0
Operating Segments | Small and Medium Business                      
Operating revenues by products and services                      
Operating revenue                 2,956 3,144 2,418
Cost of services and products (exclusive of depreciation and amortization)                 606 614 389
Selling, general and administrative                 480 517 448
Less: share-based compensation                 0 0 0
Total expense                 1,086 1,131 837
Total segment adjusted EBITDA                 1,870 2,013 1,581
Operating Segments | Small and Medium Business | IP and Data Services                      
Operating revenues by products and services                      
Operating revenue                 1,184 1,178 634
Operating Segments | Small and Medium Business | Transport and Infrastructure                      
Operating revenues by products and services                      
Operating revenue                 420 471 419
Operating Segments | Small and Medium Business | Voice and Collaboration                      
Operating revenues by products and services                      
Operating revenue                 1,306 1,443 1,314
Operating Segments | Small and Medium Business | IT and Managed Services                      
Operating revenues by products and services                      
Operating revenue                 46 52 51
Operating Segments | Small and Medium Business | Broadband                      
Operating revenues by products and services                      
Operating revenue                 0 0 0
Operating Segments | Small and Medium Business | Voice                      
Operating revenues by products and services                      
Operating revenue                 0 0 0
Operating Segments | Small and Medium Business | Regulatory                      
Operating revenues by products and services                      
Operating revenue                 0 0 0
Operating Segments | Small and Medium Business | Other                      
Operating revenues by products and services                      
Operating revenue                 0 0 0
Operating Segments | Wholesale                      
Operating revenues by products and services                      
Operating revenue                 4,074 4,397 3,026
Cost of services and products (exclusive of depreciation and amortization)                 567 645 413
Selling, general and administrative                 80 86 47
Less: share-based compensation                 0 0 0
Total expense                 647 731 460
Total segment adjusted EBITDA                 3,427 3,666 2,566
Operating Segments | Wholesale | IP and Data Services                      
Operating revenues by products and services                      
Operating revenue                 1,377 1,382 916
Operating Segments | Wholesale | Transport and Infrastructure                      
Operating revenues by products and services                      
Operating revenue                 1,920 2,136 1,530
Operating Segments | Wholesale | Voice and Collaboration                      
Operating revenues by products and services                      
Operating revenue                 771 872 569
Operating Segments | Wholesale | IT and Managed Services                      
Operating revenues by products and services                      
Operating revenue                 6 7 11
Operating Segments | Wholesale | Broadband                      
Operating revenues by products and services                      
Operating revenue                 0 0 0
Operating Segments | Wholesale | Voice                      
Operating revenues by products and services                      
Operating revenue                 0 0 0
Operating Segments | Wholesale | Regulatory                      
Operating revenues by products and services                      
Operating revenue                 0 0 0
Operating Segments | Wholesale | Other                      
Operating revenues by products and services                      
Operating revenue                 0 0 0
Operating Segments | Consumer                      
Operating revenues by products and services                      
Operating revenue                 5,642 6,116 6,451
Cost of services and products (exclusive of depreciation and amortization)                 313 500 620
Selling, general and administrative                 415 511 695
Less: share-based compensation                 0 0 0
Total expense                 728 1,011 1,315
Total segment adjusted EBITDA                 4,914 5,105 5,136
Operating Segments | Consumer | IP and Data Services                      
Operating revenues by products and services                      
Operating revenue                 0 0 0
Operating Segments | Consumer | Transport and Infrastructure                      
Operating revenues by products and services                      
Operating revenue                 0 0 0
Operating Segments | Consumer | Voice and Collaboration                      
Operating revenues by products and services                      
Operating revenue                 0 0 0
Operating Segments | Consumer | IT and Managed Services                      
Operating revenues by products and services                      
Operating revenue                 0 0 0
Operating Segments | Consumer | Broadband                      
Operating revenues by products and services                      
Operating revenue                 2,876 2,822 2,698
Operating Segments | Consumer | Voice                      
Operating revenues by products and services                      
Operating revenue                 1,881 2,173 2,531
Operating Segments | Consumer | Regulatory                      
Operating revenues by products and services                      
Operating revenue                 634 729 731
Operating Segments | Consumer | Other                      
Operating revenues by products and services                      
Operating revenue                 251 392 491
Segment Reconciling Items                      
Operating revenues by products and services                      
Operating revenue                 0 0 193
Cost of services and products (exclusive of depreciation and amortization)                 5,459 6,009 4,959
Selling, general and administrative                 1,919 2,222 1,849
Less: share-based compensation                 (162) (186) (111)
Total expense                 7,216 8,045 6,697
Total segment adjusted EBITDA                 (7,216) (8,045) (6,504)
Segment Reconciling Items | IP and Data Services                      
Operating revenues by products and services                      
Operating revenue                 0 0 1
Segment Reconciling Items | Transport and Infrastructure                      
Operating revenues by products and services                      
Operating revenue                 0 0 192
Segment Reconciling Items | Voice and Collaboration                      
Operating revenues by products and services                      
Operating revenue                 0 0 0
Segment Reconciling Items | IT and Managed Services                      
Operating revenues by products and services                      
Operating revenue                 0 0 0
Segment Reconciling Items | Broadband                      
Operating revenues by products and services                      
Operating revenue                 0 0 0
Segment Reconciling Items | Voice                      
Operating revenues by products and services                      
Operating revenue                 0 0 0
Segment Reconciling Items | Regulatory                      
Operating revenues by products and services                      
Operating revenue                 0 0 0
Segment Reconciling Items | Other                      
Operating revenues by products and services                      
Operating revenue                 $ 0 $ 0 $ 0