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Segment Information - Segment Results and Operating Revenue (Details) - USD ($)
$ in Millions
 3 Months Ended 9 Months Ended
Sep. 30, 2019
Sep. 30, 2018
Sep. 30, 2019
Sep. 30, 2018
Operating revenues by products and services        
Revenues $ 5,606 $ 5,818 $ 16,831 $ 17,665
Cost of services and products 2,590 2,672 7,556 8,205
Selling, general and administrative 831 967 2,723 3,191
Share-based compensation (38) (49) (114) (144)
Total expense 3,383 3,590 10,165 11,252
Total adjusted EBITDA 2,223 2,228 6,666 6,413
IP and Data Services        
Operating revenues by products and services        
Revenues 1,760 1,724 5,239 5,205
Transport and Infrastructure        
Operating revenues by products and services        
Revenues 1,309 1,345 3,890 4,077
Voice and Collaboration        
Operating revenues by products and services        
Revenues 1,013 1,056 3,041 3,256
IT and Managed Services        
Operating revenues by products and services        
Revenues 126 154 405 478
Broadband        
Operating revenues by products and services        
Revenues 718 702 2,158 2,119
Voice        
Operating revenues by products and services        
Revenues 462 565 1,428 1,668
Regulatory        
Operating revenues by products and services        
Revenues 157 181 474 549
Other        
Operating revenues by products and services        
Revenues 61 91 196 313
Operating segments        
Operating revenues by products and services        
Revenues 5,606 5,818 16,831 17,665
Cost of services and products 1,192 1,172 3,452 3,646
Selling, general and administrative 434 474 1,374 1,484
Share-based compensation 0 0 0 0
Total expense 1,626 1,646 4,826 5,130
Total adjusted EBITDA 3,980 4,172 12,005 12,535
Operating segments | IP and Data Services        
Operating revenues by products and services        
Revenues 1,760 1,724 5,239 5,205
Operating segments | Transport and Infrastructure        
Operating revenues by products and services        
Revenues 1,309 1,345 3,890 4,077
Operating segments | Voice and Collaboration        
Operating revenues by products and services        
Revenues 1,013 1,056 3,041 3,256
Operating segments | IT and Managed Services        
Operating revenues by products and services        
Revenues 126 154 405 478
Operating segments | Broadband        
Operating revenues by products and services        
Revenues 718 702 2,158 2,119
Operating segments | Voice        
Operating revenues by products and services        
Revenues 462 565 1,428 1,668
Operating segments | Regulatory        
Operating revenues by products and services        
Revenues 157 181 474 549
Operating segments | Other        
Operating revenues by products and services        
Revenues 61 91 196 313
Operating segments | International and Global Accounts        
Operating revenues by products and services        
Revenues 899 892 2,692 2,730
Cost of services and products 269 254 786 789
Selling, general and administrative 65 62 201 194
Share-based compensation 0 0 0 0
Total expense 334 316 987 983
Total adjusted EBITDA 565 576 1,705 1,747
Operating segments | International and Global Accounts | IP and Data Services        
Operating revenues by products and services        
Revenues 417 423 1,257 1,294
Operating segments | International and Global Accounts | Transport and Infrastructure        
Operating revenues by products and services        
Revenues 331 317 984 947
Operating segments | International and Global Accounts | Voice and Collaboration        
Operating revenues by products and services        
Revenues 96 90 284 285
Operating segments | International and Global Accounts | IT and Managed Services        
Operating revenues by products and services        
Revenues 55 62 167 204
Operating segments | International and Global Accounts | Broadband        
Operating revenues by products and services        
Revenues 0 0 0 0
Operating segments | International and Global Accounts | Voice        
Operating revenues by products and services        
Revenues 0 0 0 0
Operating segments | International and Global Accounts | Regulatory        
Operating revenues by products and services        
Revenues 0 0 0 0
Operating segments | International and Global Accounts | Other        
Operating revenues by products and services        
Revenues 0 0 0 0
Operating segments | Enterprise        
Operating revenues by products and services        
Revenues 1,550 1,505 4,578 4,575
Cost of services and products 544 491 1,537 1,505
Selling, general and administrative 134 141 426 438
Share-based compensation 0 0 0 0
Total expense 678 632 1,963 1,943
Total adjusted EBITDA 872 873 2,615 2,632
Operating segments | Enterprise | IP and Data Services        
Operating revenues by products and services        
Revenues 691 659 2,060 1,991
Operating segments | Enterprise | Transport and Infrastructure        
Operating revenues by products and services        
Revenues 405 374 1,137 1,154
Operating segments | Enterprise | Voice and Collaboration        
Operating revenues by products and services        
Revenues 395 395 1,182 1,203
Operating segments | Enterprise | IT and Managed Services        
Operating revenues by products and services        
Revenues 59 77 199 227
Operating segments | Enterprise | Broadband        
Operating revenues by products and services        
Revenues 0 0 0 0
Operating segments | Enterprise | Voice        
Operating revenues by products and services        
Revenues 0 0 0 0
Operating segments | Enterprise | Regulatory        
Operating revenues by products and services        
Revenues 0 0 0 0
Operating segments | Enterprise | Other        
Operating revenues by products and services        
Revenues 0 0 0 0
Operating segments | Small and Medium Business        
Operating revenues by products and services        
Revenues 734 785 2,225 2,388
Cost of services and products 155 154 455 454
Selling, general and administrative 112 129 364 392
Share-based compensation 0 0 0 0
Total expense 267 283 819 846
Total adjusted EBITDA 467 502 1,406 1,542
Operating segments | Small and Medium Business | IP and Data Services        
Operating revenues by products and services        
Revenues 295 294 885 884
Operating segments | Small and Medium Business | Transport and Infrastructure        
Operating revenues by products and services        
Revenues 106 117 319 362
Operating segments | Small and Medium Business | Voice and Collaboration        
Operating revenues by products and services        
Revenues 322 361 986 1,101
Operating segments | Small and Medium Business | IT and Managed Services        
Operating revenues by products and services        
Revenues 11 13 35 41
Operating segments | Small and Medium Business | Broadband        
Operating revenues by products and services        
Revenues 0 0 0 0
Operating segments | Small and Medium Business | Voice        
Operating revenues by products and services        
Revenues 0 0 0 0
Operating segments | Small and Medium Business | Regulatory        
Operating revenues by products and services        
Revenues 0 0 0 0
Operating segments | Small and Medium Business | Other        
Operating revenues by products and services        
Revenues 0 0 0 0
Operating segments | Wholesale        
Operating revenues by products and services        
Revenues 1,025 1,097 3,080 3,323
Cost of services and products 144 158 430 501
Selling, general and administrative 21 18 62 65
Share-based compensation 0 0 0 0
Total expense 165 176 492 566
Total adjusted EBITDA 860 921 2,588 2,757
Operating segments | Wholesale | IP and Data Services        
Operating revenues by products and services        
Revenues 357 348 1,037 1,036
Operating segments | Wholesale | Transport and Infrastructure        
Operating revenues by products and services        
Revenues 467 537 1,450 1,614
Operating segments | Wholesale | Voice and Collaboration        
Operating revenues by products and services        
Revenues 200 210 589 667
Operating segments | Wholesale | IT and Managed Services        
Operating revenues by products and services        
Revenues 1 2 4 6
Operating segments | Wholesale | Broadband        
Operating revenues by products and services        
Revenues 0 0 0 0
Operating segments | Wholesale | Voice        
Operating revenues by products and services        
Revenues 0 0 0 0
Operating segments | Wholesale | Regulatory        
Operating revenues by products and services        
Revenues 0 0 0 0
Operating segments | Wholesale | Other        
Operating revenues by products and services        
Revenues 0 0 0 0
Operating segments | Consumer        
Operating revenues by products and services        
Revenues 1,398 1,539 4,256 4,649
Cost of services and products 80 115 244 397
Selling, general and administrative 102 124 321 395
Share-based compensation 0 0 0 0
Total expense 182 239 565 792
Total adjusted EBITDA 1,216 1,300 3,691 3,857
Operating segments | Consumer | IP and Data Services        
Operating revenues by products and services        
Revenues 0 0 0 0
Operating segments | Consumer | Transport and Infrastructure        
Operating revenues by products and services        
Revenues 0 0 0 0
Operating segments | Consumer | Voice and Collaboration        
Operating revenues by products and services        
Revenues 0 0 0 0
Operating segments | Consumer | IT and Managed Services        
Operating revenues by products and services        
Revenues 0 0 0 0
Operating segments | Consumer | Broadband        
Operating revenues by products and services        
Revenues 718 702 2,158 2,119
Operating segments | Consumer | Voice        
Operating revenues by products and services        
Revenues 462 565 1,428 1,668
Operating segments | Consumer | Regulatory        
Operating revenues by products and services        
Revenues 157 181 474 549
Operating segments | Consumer | Other        
Operating revenues by products and services        
Revenues 61 91 196 313
Segment Reconciling Items        
Operating revenues by products and services        
Revenues 0 0 0 0
Cost of services and products 1,398 1,500 4,104 4,559
Selling, general and administrative 397 493 1,349 1,707
Share-based compensation (38) (49) (114) (144)
Total expense 1,757 1,944 5,339 6,122
Total adjusted EBITDA (1,757) (1,944) (5,339) (6,122)
Segment Reconciling Items | IP and Data Services        
Operating revenues by products and services        
Revenues 0 0 0 0
Segment Reconciling Items | Transport and Infrastructure        
Operating revenues by products and services        
Revenues 0 0 0 0
Segment Reconciling Items | Voice and Collaboration        
Operating revenues by products and services        
Revenues 0 0 0 0
Segment Reconciling Items | IT and Managed Services        
Operating revenues by products and services        
Revenues 0 0 0 0
Segment Reconciling Items | Broadband        
Operating revenues by products and services        
Revenues 0 0 0 0
Segment Reconciling Items | Voice        
Operating revenues by products and services        
Revenues 0 0 0 0
Segment Reconciling Items | Regulatory        
Operating revenues by products and services        
Revenues 0 0 0 0
Segment Reconciling Items | Other        
Operating revenues by products and services        
Revenues $ 0 $ 0 $ 0 $ 0